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How can you get the most out of Twitter for your business?  We get that question A LOT!  Twitter can be confusing and some may be stumped on how to use Twitter.  When getting started with Twitter, it’s best to take baby steps and then grow from there.  Once you get your feet wet and splash around a little you can’t help but take a swim in the deep end.

Starting Out…

When first with Twitter, use it for two things:

  1. Gather information
  2. Share information

Gathering Information:

Twitter can be extremely valuable for gathering information on a number of topics.  To do this effectively you will want to follow these steps:

  • Follow credible sources who deliver valuable content about the topic you are interested in.  Topics can range anywhere from sports scores, business trends, world news, marketing tactics, etc.
  • As you identify the sources you want to follow, add them to lists in order to sort the feeds by category or topic.  Using lists will help you keep all of the topics you want to follow organized
  • To create a list, follow these steps:
    • Visit your “Lists” section of Twitter by clicking the gear icon drop-down menu or by clicking Lists on your profile page.
    • Click Create List.
    • Name the List & create a description.
    • Mark the List as Public or Private.
    • Save the List.
  • Now that you have your list created, you can easily add sources to the list by:
    • Click on a Twitter user’s profile
    • Click on the person icon drop-down menu on the profile.
    • Choose add or remove from Lists.
    • Choose the List you would like to add the person to or uncheck the List the person was already a member of.
  • Add as many people to your various lists as you would like
  • Check your lists often to get the latest news from your trusted sources

Sharing Information:

Twitter is a great way for you to position yourself as an authority on a certain topic, field or industry.  The trick is to share “tweet-able” information, share it often and on a consistent basis.  A good rule of thumb is to share 21-70 Tweets a week.  That is a minimum of 3 Tweets a day or a maximum of 10 Tweets.  It seems like a lot, but there are a couple of things to remember:  

  1. You are Tweeting sound bites of information that link back to a bigger story (your website, blog, landing page, or another social platform that has more detailed info).
  2. There is only room to Tweet up to 280 characters which is not a very large amount of content.
  3. If you do not maintain a constant flow of information, a single message will get lost in the Twitter-sphere minimizing your opportunity to be found by others.

So What’s “Tweetable?”

We are glad you asked!  Below is a list of some generic ideas to get you started:

  • Industry trends
  • Tips
  • Events
  • Statistics
  • Recommendations
  • Best tools for your industry
  • Links to your blog post
  • Pose questions (this is a great way to encourage engagement)
  • Attention-grabbing graphics
  • Video
  • Quote
  • Poll
  • Follow appreciation post
  • Short and sweet “how-to”
  • Data
  • Something funny

Now that you get the idea of what types of things you should post, it’s time to put a plan into action.  An efficient way of releasing multiple Tweets a day is to use a bulk scheduler like Hootsuite or Buffer.  Visit this blog post to get more information about bulk schedulers.

Happy Tweeting!

 

 

 

 

Twitter is a great social media tool for sharing information and building a community of loyal customers. It is ideal for keeping customers informed about your brand and can also be used very efficiently to drive traffic to your other social platforms. The most effective use for Twitter is certainly its ability to help build lasting relationships with people who share your same interests.

Here are some tips that will help you to boost your level of engagement with your target audience on Twitter.

1. Leave space, yet Tweet consistently

If you send out 10 tweets in one hour about your brand, your followers will be overwhelmed and annoyed. Your Tweets will end up looking like spam. However, it is important to Tweet consistently throughout the day so that your followers will come across valuable content that they will want to share. Leave at least 30 minutes in-between your Tweets to keep a good balance between informing and over-informing.

2. Connect people

On social media sites, people want to make connections with those who share their interests. When you help to connect your followers with similar people, your followers will be grateful and have more respect for you. In return, they will be more likely to engage with your brand.

3. Show your personality on your profile

Having a real picture of yourself or your company will make people trust your brand more. You will appear more human and more relatable. Add personal information into your bio to get people interested in what your brand is all about. This way, people will feel passionate and make connections with your brand and look out for your Tweets, and hopefully, will retweet more.

4. Ask questions, and give answers

By asking questions to your followers, they automatically become engaged with you. It gives them a moment to think about what you’ve asked and might spark an interest in them to give you a quality response that you can learn from. When they ask questions back, be sure to answer those questions to build a conversation with your followers.

5. Break the news first

Think about some issues that are relevant to your brand and your company’s interests and provide valuable content continually about those issues. This positions you as an expert in your field, and your followers will know they can count on you to keep them updated about certain topics. Try to be the first to spread news on issues to increase the number of retweets you get, and get the conversation started in your community of followers.

6. Promote your followers

A great way to engage with your followers is to retweet your most passionate followers’ Tweets. Take time to thank them for sharing content and #Recommend and #FF others.

7. Ask for a retweet

If you add, “please RT” to your Tweets, you’ll find that you will get an increased number of retweets. It’s a simple way to remind your followers about retweeting and shows that you want to spread your information and reach out to others.

Twitter is not a site you can use to gain customer loyalty through without engaging with your followers. Always stay active on your Twitter account and listen to your customers to build a strong, lasting, engaging relationship with them