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Business owners know that holding events are one of the best ways to get customer through the door. If your goal is to get as many people interested in your event, social media platforms like Facebook, Twitter and LinkedIn can be an excellent way to spread the word to your customer base, followers, family members and friends.

This week, we’ll give you 4 easy ways to use social media to create a buzz-worthy event and increase the number of attendees.

Engage

Social media is an ideal channel for initiating conversations. But before anything else, you want to identify your target audience and the types of people you’re trying to reach.

Post your event on Facebook and encourage engagement. With over 1 billion users worldwide, it is an ideal place to interact with potential attendees and speakers.

Promote early. The earlier you promote the event, the greater your chances are for success.

Hashtag properly

This is an important element of your event marketing strategy. When creating a hashtag, be sure to keep it short, unique and relevant. Don’t forget to do your research so as to make sure that it hasn’t been used previously.

The hashtag is a great way for attendees to follow conversations about your event, engage with speakers and each other. So, be sure to use it every time you post something about the event.

Create buzz

Create buzz by highlighting your greatest assets, your guests of honor. Considering that these people are admired in their industry, they already have loyal fans. This makes it a lot easier for you to get people to attend the event. You can also mention them in your tweets, in the hopes that their followers would see it too.

Be sure to incorporate the official hashtag and call to action at the end, urging people to register or buy tickets.

Updates

Set up a blog and post short updates to give attendees an idea about what to expect. Include photos and videos in your blog post to build traffic and engage your audience.

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Your prospective and current customers are already online, and most of them are spending a few hours a day on social media. If your business is not active on social media, now is the right time to build a solid online presence.

Social media enables you to engage with your customer as never before. So, instead of relying solely on phone communication or email, consider reaching out to your target audience and existing customers through social media.

Here are a few tips on how to use social media to enhance client relationships, put smiles on customer’s faces and lead your business to growth.

Connect with your customers

If you are looking to build a social media presence, it is important to connect with your customers and make sure that you are having a two-way conversation with them.

Run polls. Ask questions. Turn your social media from a one-way channel into a two-way channel.

Encourage participation

Instead of supplying the information all the time, it would be a good idea to encourage your customers to share their photos and stories. As a way of saying thank you, take the time to come up with genuine individualized responses. This way, your customers will fee that you are truly interested in their experiences and are appreciative of their contributions.

Own your mistakes

Even big corporations are not immune to mistakes. So, when an unhappy customer tweets about a late order, take their complaints seriously, acknowledge the mistake and work on solving the problem fast.

Sincerity and humility goes a long way in social media in showing your customers that you respect and value them. While it is acceptable to make mistakes, owning up to your mistakes and saying “we’re sorry” is the best way to handle complaints.

Reward loyal customers

Highlight customers who take the time to consistently engage with your brand. Give them free merchandize or say thank you with simple personalized responses. By doing so, you can show them how much you appreciate and value their support. Mind you, that emotional component could turn a customer into a promoter.