Attract Customers through Social Media Archives

The world of SEO is constantly changing. SEO experts around the world are watching the search engines like a cast of preying hawks, taking note of what Google is going to do next. That being said, the tricks you are using today may not have the same impact a year from now.

What do you need to do in order to make sure that you are focusing on long-term optimization and results?

In an attempt to help entrepreneurs and marketers succeed, we have put together some tips that would guarantee long term SEO success. Here are some of them.

Create and manage a blog

Even if you think that your business is not the most appropriate platform for blogging, it is imperative that you create and manage one. This is because your blog will act as your command and control center.

Think of categories and topics that are related to your business and start writing. The best articles are the ones that answer your audience’s questions such as how-to guides, top 10 list, industry news, company updates etc.

A high quality blog is more likely to bring more leads and attract your target audience. Plus, it gives Google more contexts to index.

Create a social strategy

Search and social used to be 2 entirely different things. Now, having a strong social media presence plays an important role in high search engine rankings.

Don’t rely on just one social media platform. In order to expand your SEO reach and build network connections, it is important to use various social media platforms. As long as you stay active, you can reap the SEO benefits.

Encourage good reviews

Positive reviews are great strategy for any business. This is especially true if your business relies on local customers.

The more positive reviews you have, the more traffic you’ll get. Plus, you’ll have more authority in Google’s local ranking algorithm. The most effective way to get good reviews is by giving your customers a great experience.

Your prospective and current customers are already online, and most of them are spending a few hours a day on social media. If your business is not active on social media, now is the right time to build a solid online presence.

Social media enables you to engage with your customer as never before. So, instead of relying solely on phone communication or email, consider reaching out to your target audience and existing customers through social media.

Here are a few tips on how to use social media to enhance client relationships, put smiles on customer’s faces and lead your business to growth.

Connect with your customers

If you are looking to build a social media presence, it is important to connect with your customers and make sure that you are having a two-way conversation with them.

Run polls. Ask questions. Turn your social media from a one-way channel into a two-way channel.

Encourage participation

Instead of supplying the information all the time, it would be a good idea to encourage your customers to share their photos and stories. As a way of saying thank you, take the time to come up with genuine individualized responses. This way, your customers will fee that you are truly interested in their experiences and are appreciative of their contributions.

Own your mistakes

Even big corporations are not immune to mistakes. So, when an unhappy customer tweets about a late order, take their complaints seriously, acknowledge the mistake and work on solving the problem fast.

Sincerity and humility goes a long way in social media in showing your customers that you respect and value them. While it is acceptable to make mistakes, owning up to your mistakes and saying “we’re sorry” is the best way to handle complaints.

Reward loyal customers

Highlight customers who take the time to consistently engage with your brand. Give them free merchandize or say thank you with simple personalized responses. By doing so, you can show them how much you appreciate and value their support. Mind you, that emotional component could turn a customer into a promoter.