Have you run out of ideas for what to tweet for your small business?  Here are 5 ideas for things to tweet about on a regular basis:

  1. If there is any positive news about your business or even your industry – share it! That is absolutely something to tweet about. A good mention about your industry reflects well on you, and if it is about your company in particular that is even better.
  2. Tweet tips!  For example, you could start hash – tagging #TuesdayTweetTips in which every Tuesday you would share a helpful hint that goes along with your product or service. If you own a brewery, tweet tips on which beers compliment which burgers.
  3. Post questions that clearly urge people to respond. This way you can interact with the tweets that are responses to your questions. Once you have created some dialogue, you can post a tweet with a link to your company blog that holds the correct answers.
  4. Tweet a secret word or code that is only available to your Twitter followers.  When customers use the secret code, they receive a discount.
  5. Share things that are behind the scenes of your business. Tweet photos that provide access to things your customers can’t get or see in other ways.  That will build incentive for fans to follow you on Twitter.

As you know, a tweet can be a powerful tool for boosting your  online following – you just have to make sure you are using it right!

Stuck for ideas on how to optimize your tweets? Here are 5 ideas for things to tweet about on a regular basis:

  1. Share things that are behind the scenes of your business. Tweet photos that provide access to things your customers can’t get or see in other ways.  That will build incentive for fans to follow you on Twitter.
  2. If there is any positive news about your business or even your industry – share it! That is absolutely something to tweet about. A good mention about your industry reflects well on you, and if it is about your company in particular that is even better.
  3. Tweet tips!  For example, you could start hash – tagging #TuesdayTweetTips in which every Tuesday you would share a helpful hint that goes along with your product or service. If you own a brewery, tweet tips on which beers compliment which burgers.
  4. Post questions that clearly urge people to respond. This way you can interact with the tweets that are responses to your questions. Once you have created some dialogue, you can post a tweet with a link to your company blog that holds the correct answers.
  5. Tweet a secret word or code that is only available to your Twitter followers.  When customers use the secret code, they receive a discount.

As you know, a tweet can be a powerful tool for boosting your online presence – you just have to make sure you are using it right!

LinkedIn is becoming a vital marketing resource for businesses. Make sure that as a small business owner you are taking in all the opportunities LinkedIn has to offer you.

The beauty of LinkedIn is that it is full of resources. You can join groups that are full of professionals in your industry. Then you can use these groups to get product or service feedback, network, and even connect with future business partners or employees. In addition to creating a personal LinkedIn account, you should also establish a company page on LinkedIn for your business.

If you are considering starting a group on LinkedIn, here are some tips that will help you take full advantage of all of LinkedIn’s opportunities as a group leader.

If you choose to begin your own LinkedIn group, you have the option of creating a closed or open group. An open group allows any member to contribute and is visible to the public. A closed group is private and requires a user to be accepted to the group before contributing. When making your choice, consider that an open group will clearly grow faster, but it is also likely the group could be prone to spam.   Alternatively, a closed group will grow more gradually. Yet, the members will be much more targeted. Consider how you want your group to be seen and used when making this decision.

Remember that you started this group, so you must be a part of it. Be active and let your presence be known to your members  – it will help you network rapidly.

As the leader of the group, remember that you can make rules – this is a power that should be taken seriously. If there is an unruly member of the group, you can remove them. On the flip side, if there is a member that is a great contributor to your group, be sure to acknowledge them!

One huge advantage to creating a group is that you can send weekly announcements out to your members! This is an opportunity for you to contact your members directly. Just be careful to fill those messages with useful information – you want to ensure that your followers actually engage with the message (not just overlook it as spam).

There are countless opportunities on LinkedIn that may be of benefit to your company – capitalize on it!

First things first: as a small business owner, you should be active on LinkedIn. If you are not – create an account right now!  Yes, right now.

The beauty of LinkedIn is that it is full of resources. You can join groups that are full of professionals in your industry. Then you can use these groups to get product or service feedback, network, and even connect with future business partners or employees. In addition to creating a personal LinkedIn account, you should also establish a company page on LinkedIn for your business.

If you are considering starting a group on LinkedIn, here are some tips that will help you take full advantage of all of LinkedIn’s opportunities as a group leader.

If you choose to begin your own LinkedIn group, you have the option of creating a closed or open group. An open group allows any member to contribute and is visible to the public. A closed group is private and requires a user to be accepted to the group before contributing. When making your choice, consider that an open group will clearly grow faster, but it is also likely the group could be prone to spam.   Alternatively, a closed group will grow more gradually. Yet, the members will be much more targeted. Consider how you want your group to be seen and used when making this decision.

Remember that you started this group, so you must be a part of it. Be active and let your presence be known to your members  – it will help you network rapidly.

As the leader of the group, remember that you can make rules – this is a power that should be taken seriously. If there is an unruly member of the group, you can remove them. On the flip side, if there is a member that is a great contributor to your group, be sure to acknowledge them!

One huge advantage to creating a group is that you can send weekly announcements out to your members! This is an opportunity for you to contact your members directly. Just be careful to fill those messages with useful information – you want to ensure that your followers actually engage with the message (not just overlook it as spam).

LinkedIn is becoming a giant resource in marketing and business development. Use it correctly to see what it can do for you.

Who can make a Facebook page? If you immediately thought “anyone”  you are absolutely right.  This is exactly why as a company it is incredibly important to make your page exciting. Getting those “Likes” does not mean all that much if you do not interact with your fans beyond that. One of the best ways to bring excitement to your page is to use Facebook apps.  Keep in mind that some of the ideas below are complex – they are often developed by a third party and then can be run on Facebook.

Create interactive quizzes. The truth is, as ridiculous as it may seem, people love taking quizzes about themselves. So whatever quiz you decide to create, make sure that the quiz is all about your customers. For example, if you are a frozen yogurt company the quiz could ask, “What frozen yogurt fall treat are you?” The bottom line is to make sure the quizzes ask personal questions. Keep it relevant to your business and all about your fan. To get it started, you could offer discounts to the first 100 people that take the quiz.

Use personal Facebook information to create a story about the user. People love interactive apps like this. Typically, apps such as these use the Facebook user’s photos, name, and hometown to fill in the story gaps. This usually gets a good laugh, which is great because it is likely to be shared. If you are a tax company, use the information to narrate a scary tax scandal

Make your apps about your fans. This option is not as complex as the two above.  Ask fans questions and encourage them to reply. Then, each month your company can highlight the fan that had the best response to your question. If you work for a beauty company, ask a question about the meaning of beauty. Offer a coupon or a free product to the participant with the best or most creative answer.

The Takeaways:

1. Make sure you are staying relevant to your business.

2. Be creative. Surprise your customers.

Anyone can make a Facebook page. This is why it is so important to incorporate ways to engage your friends on Facebook. Getting those “Likes” does not mean too much if you do not interact with your fans beyond that. One of the best ways to bring excitement to your page is to use Facebook apps.  Keep in mind that some of the ideas below are complex – they are often developed by a third party and then can be run on Facebook.

  1. Create interactive quizzes. The truth is, as ridiculous as it may seem, people love taking quizzes about themselves. So whatever quiz you decide to create, make sure that the quiz is all about your customers. For example, if you are a frozen yogurt company the quiz could ask, “What frozen yogurt fall treat are you?” The bottom line is to make sure the quizzes ask personal questions. Keep it relevant to your business and all about your fan. To get it started, you could offer discounts to the first 100 people that take the quiz.
  2. Use personal Facebook information to create a story about the user. People love interactive apps like this. Typically, apps such as these use the Facebook user’s photos, name, and hometown to fill in the story gaps. This usually gets a good laugh, which is great because it is likely to be shared. If you are a tax company, use the information to narrate a scary tax scandal.
  3. Make your apps about your fans. This option is not as complex as the two above.  Ask fans questions and encourage them to reply. Then, each month your company can highlight the fan that had the best response to your question. If you work for a beauty company, ask a question about the meaning of beauty. Offer a coupon or a free product to the participant with the best or most creative answer.

The takeaways: be creative and stay relevant to your business.

So you’re a small business. That means you probably don’t have the budget to run with the big dogs of social media. AKA – stop trying to keep up with Starbucks. If you do not have the budget to giveaway the latest IPad – don’t do it. Offer a prize your company can handle such as a service, discount, or small product.  This also means that the participants in your giveaway are likely to be interested in your company, and not just in it for the free Ipad.

You have probably already picked up on the fact that there is no physical cost to join social media.  As a small business, marketing without fees probably sounds like the best kind.  But don’t be fooled – social media marketing is anything but free. Doing it right requires serious man-hours. The commitment to social media is unrelenting and endless. Engaging with followers and sharing valuable content is a full time job.

Most small businesses feel a sense of urgency to get onto social media because of the tidal wave big brands have made on all social media platforms. Focus on your social media goals. Whatever they are, the bottom line should be to build relationships and grow customer trust. That means that social media is not the place to display your promotional copy. Get rid of anything remotely resembling a “BUY ME” button. Social media is about social engagement. Think of yourself in a social situation – do you spend the entire time talking about yourself? Hopefully the answer is no. This type of etiquette applies to social media as well. Just as you would in a social environment, strive to be interesting on social media. Post content that gives your followers or friends something to react too. If someone were to walk up to you and give you a compliment or ask you a question, you would never just ignore it. You would acknowledge it with a “thank you” or a reply. The same thing should be done on your social media platforms.

As a small business, you do not need to be present on every social media account. If you use Facebook over Google +, it does not mean you are a social media failure. The biggest error you could make is to have a Google + account that is completely neglected and shows inconsistent activity. It is better to have one or two active and up to date social media accounts than have five accounts that are not receiving adequate time and management.

Avoiding these social media mistakes small businesses tend to make is crucial to your success. Be the small business that gets social media right!

 

Most small businesses feel a sense of urgency to get onto social media because of the tidal wave big brands have made on all social media platforms. Focus on your social media goals. Whatever they are, the bottom line should be to build relationships and grow customer trust. That means that social media is not the place to display your promotional copy. Get rid of anything remotely resembling a “BUY ME” button. Social media is about social engagement. Think of yourself in a social situation – do you spend the entire time talking about yourself? Hopefully the answer is no. This type of etiquette applies to social media as well. Just as you would in a social environment, strive to be interesting on social media. Post content that gives your followers or friends something to react too. If someone were to walk up to you and give you a compliment or ask you a question, you would never just ignore it. You would acknowledge it with a “thank you” or a reply. The same thing should be done on your social media platforms.

You are a small business. Your budget is probably much smaller than that of Starbucks. Inevitably, your social media strategy will be different than those big brands – that is okay! You don’t have to keep up with Pepsi. If you do not have the budget to giveaway the latest IPad – don’t do it. Offer a prize your company can handle such as a service, discount, or small product.  This also means that the participants in your giveaway are likely to be interested in your company, and not just in it for the free Ipad.

You have probably already picked up on the fact that there is no physical cost to join social media.  As a small business, marketing without fees probably sounds like the best kind.  But don’t be fooled – social media marketing is anything but free. Doing it right requires serious man-hours. The commitment to social media is unrelenting and endless. Engaging with followers and sharing valuable content is a full time job.

As a small business, you do not need to be present on every social media account. If you use Facebook over Google +, it does not mean you are a social media failure. The biggest error you could make is to have a Google + account that is completely neglected and shows inconsistent activity. It is better to have one or two active and up to date social media accounts than have five accounts that are not receiving adequate time and management.

Small businesses tend to make these mistakes, which can do serious harm to their social media success. Make sure your business gets it right!