The Internet marketing environment changes substantially year-to-year. This past year, there were some subtle changes, and some, not so subtle. Regardless, marketers must know how to handle these changes! Here are some Dos, and a couple Don’ts, for Internet marketing this New Year:
DO Segment by Behavior: Be more effective by segmenting your emailing lists and only send out relevant messages to small, targeted consumers. It may be extra work, but the pay off will be worth it! You will be less likely to annoy some consumers, and you will increase conversions. Examine when people are opening your emails, clicking on certain links, attending webinars, visiting certain pages on your site, etc. By analyzing this behavior of your customers, you will also discover their interests. You will then be able to communicate with them on a personal level, in a relevant manner.
DO create more personal connections: Large companies (and small companies in an attempt to look more prominent) seem to communicate to their customers in a dry, corporate style. Therefore, personal connection is not as relevant in marketing communication as it should be. To change this, businesses must be more authentic! People want to connect with other people, not corporations. Always keep one customer in mind when working, so you always market your business with an intimate touch.
DO learn persuasive copywriting basics: In order to prevent the Internet from creating lazy marketers, you must understand that social media and Internet marketing do not see results simply from creating social media profiles. To really see an increase in sales, persuasive copywriting is necessary for converting traffic. So avoid being shy and hesitant when it comes to sales. Be active and involved to communicate your products and services efficiently!
DO incorporate more video: Video can be a marketing tool that creates personal connections fast. For many consumers, it’s also the preferred way to learn. Making quality video today is inexpensive and easier than ever! Create video campaigns specifically for a target market. Even if it’s shooting and editing a video with an iPhone, try it out-consumers will certainly get to see a personal quality to your company.
DO experiment with mobile for lead capture: Mobile marketing is a booming field now! Consider using QR codes if you do any sort of direct mail or outdoor advertising. With text messaging, give your consumers the option of requesting further information, offers or coupons if they text a keyword to a short code. If you don’t engage with consumers through their phones, you’ll likely miss out on potential business!
DO define your social strategy: Try not to focus on gaining a certain number of followers/friends. Social media marketing is meant to be a traffic source. Therefore, you should measure traffic, leads and customers from your social media efforts to keep you focused on the real goals of social media marketing. Measure customer loyalty with similar metrics to those of your customer loyalty efforts. However your company is using social media, be sure to measure the right metrics. Don’t ever think social media ROI is untrackable!
DON’T forget about direct mail: When used correctly with an online marketing campaign, direct mail can strengthen your message and build a better connection with consumers. Currently, many marketers are reducing the amount of direct mail they send out, due to its cost. So, this could be your chance to stand out! Only send direct mail to people who have responded to your marketing efforts so that you know you’re investing in the customers who are most likely to keep purchasing from you.
DON’T have a static website: Just because your business has a website does not mean you have an online presence. Building a website doesn’t automatically bring in customers! You must drive traffic to your site. A great cost-effective way to do this is to blog about topics that are important to your target market. Search engines love sites that actively add relevant content. This means that if you learn basic SEO concepts, you can turn your static site into a sales machine!
Keep these Dos and Don’ts in mind and your marketing efforts are sure to find success in 2012!