Be Heard with Social Media Marketing

 

 

 

Businesses today have an increasing number of online tools for social media marketing to quickly inform consumers about their products and services.

In addition to the well-known sites like Facebook, Twitter, LinkedIn and now Google+, companies can access over 300 social media sites, like Buzzy, StumbleUpon and ZingMe.

But, with such a multitude of social media sites, businesses must develop a proper online marketing strategy to see success. Managing director of the Institute of Online Business, Nicole Coughlin-Smith, claims that, “Creating a social networking existence is paramount in this age of new technology and businesses that don’t engage in some form of social media communication will struggle to survive over the longer term.”

Smith suggest to, “Invest in a Facebook page dedicated to your business, a Twitter account where followers can see instant news and updates, and a YouTube account which is an ideal platform to show how-to tips or product testing videos to potential or current customers.”

Here are five simple business tips to make social media work:

1.The key factor to remember when making a social media platform is to always redirect customers to your original site. You will maximize potential conversions by allowing customers to link back to your main business site.

2. Focus your social media marketing on a few platforms, rather than taking on too many at once.

3. Interact with customers through social media before, during AND after a sale.

4. Remember that Twitter is very effective for short news updates and information bulletins, so take advantage of short 140 character postings.

5. Facebook’s recent change to give businesses more functionality on the site allows businesses to no longer have to link their profile back to a personal profile. This makes it easier to track traffic, control posts and customize settings.

 

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Social Media Marketing’s Growing Popularity

Why use social media marketing?

Many of today’s successful businesses have been around for years, long before the internet was a viable option in marketing a product. Although billboards, TV commercials, and radio and print advertisements have been successful in the past, they will not have the impact they once did in today’s market. Many people no longer check the newspaper for movie times, they reference online venues. Many people no longer hand-write letters, they electronically draft emails. Many shy away from garage sells when they can utilize Craigslist. While some may resist the facts, this country and the rest of the world relies on technology more and more every day. This is not something to dread or dwell upon; it is something to take advantage of!

For anyone born after 1980, it is easy to notice the growing popularity of social networks and it does not take a genius to identify the direction in which our world’s social media market’s popularity will continue to move. People from the age of 20 to 29 use social media more than any other age group, with 41% spending 11+ hours a week on social media sites. Age 30 to 39 is the next most frequent user base of social media, with 37% of them spending 11+ hours a week on social media sites as well. While the younger age groups on these networking sites will be more interested in social status, the older groups will focus on marketing and advertising. Understandably, most people have heard of Facebook, which has become the largest social networking website to date. Facebook has over 500 million users, half of which log-on at least once per day. Among the US internet populace, 72% are members of Facebook, with ages 18-24 seeing the most rapid growth. That is 36% of this country’s internet users visit a single website each day! It would be exceptionally hard to find another channel with that kind of impact. Twitter, LinkedIn, and blogs are just a few of the other popular social networks available today, all providing remarkable accessibility to a large group of people.

Social media is the fastest growing marketing tool, and any business not capitalizing on its numerous capabilities could be at a disadvantage to its competitors. Waiting around and not taking advantage of this vastly growing marketing tool is an opportunity that companies are missing. Business is ever evolving and so must marketing campaigns in order to keep pace with the competition. So then why wouldn’t someone immediately get involved with social marketing? It cannot be money, as most of these networks are free. It cannot be experience, because anyone can outsource their social marketing for dirt cheap. Most people just do not know. They do not know what it is, nor understand its capabilities. But most importantly, they are unaware of the positive economic growth it will potentially have on their company.

Social media marketing is the attempt to broadcast various forms of media over social networking technologies, plain and simple. A few perks of social media include increased exposure, increased lead generation, gaining of new partnerships, increased traffic, and marketing cost reductions. On average, 88% of marketers using social media have reported increased exposure for their business. Almost half of these individuals who employed marketing tactics through social media for 12 months or less reported new partnerships gained. Users who spent 6 hours or less per week saw their lead generation increase, and 58% of small business owners using social media marketing were more likely to see marketing cost reductions.

The internet is providing this world with new products, capabilities, and tools that have never before been possible. Social media marketing provides the ability to potentially influence hundreds, thousands, or even millions of people for a fraction of the cost of outdated marketing methods. It is the responsibility of today’s businessmen to focus on the future of every market and the direction it is heading. Social media is a wise investment for almost any company and will be more beneficial the earlier it becomes integrated within a company’s strategic initiative. Social media networking is only going to grow, and my best advice at this point is to establish your brand as soon as possible through these means.

http://www.socialmediaexaminer.com/social-media-marketing-industry-report-2011/

Article Source: http://EzineArticles.com/6602049

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Generating Content To Lead To Sales

In Internet marketing, a company’s target audience is never made of impulse shoppers, but rather thoughtful buyers who want to invest in a quality product. This means it’s important to continually deliver relevant, meaningful content so that when your customers are ready to purchase, you’ll be in their minds.

There are three steps to take in communicating with consumers:

  1. Give Something (tips, insights, information)
  2. Share Something (referrals, resources)
  3. Say Something (give an opinion, start a discussion)

If all you ever deliver to consumers is promotions or a hard sell, you will be quickly tuned out. If you come across as a thoughtful, generous expert who wants relationships with consumers, your business will be more effective.

Next, consider these three ways to be on the top of consumers’ minds.

1. Make it easy to be found online

To attract target consumers, optimize your website with the right keywords. Consumers do lots of research before making an important purchasing decision, so if you take the time to strategize the keywords/phrases people will search, you will become more visible. Think about the main five words/phrases you want to be known for and optimize your Internet presence based on those.

2. Leverage Social Media

Facebook, Twitter and LinkedIn are the three most common social networking sites that companies use to market themselves. Utilize these sites by attracting fans and enticing them with unique, fun posts so you’ll be consistently remembered. Choose the social media sites you want to use and build a strong presence in them and provide continual, updated posts to keep consumers interested.

3. Consider a regular newsletter

While a regular newsletter seems like a big commitment, ongoing communication to your target audience is always worth it. Consider a regular correspondence to your target audience, and use the 80-20 rule: 80% of the content should be informational, and 20% should be promotional.

To create and maintain positive visibility with your target market, you must give and share first before you can sell. This will ensure sales in the long run as you will be a memorable brand to of your consumers.

 

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Using Social Media to Improve Your Business

Most of us have used social media at one time or another. Not only is it a good place to find old friends from school, but it can be used for online marketing strategy. You probably have heard of Facebook©, Twitter©, and LinkedIn©, with the latter being geared more towards business people in general. I am going to show you how to use these networks to benefit your business.

Here are some amazing statistics about Facebook© alone.

  • In 2010 a 207% over 2009 in searches.
  • It was the most searched term in 2010.
  • A record-breaking 750 million photos were uploaded over New Years weekend.
  • 71.2% of all U.S. internet users are on Facebook©.
  • Ad revenue for Facebook will top $2.2 billion in 2011.
  • 700 million active users on Facebook©.
  • 175 million users on Twitter©.

 

Using social media can be very advantageous for businesses worldwide. I know myself I use all of the above mentioned social media companies for my business. Your contacts that you acquire by finding someone you know or who might join your network can become a social media tool for you. What I do occasionally on my own Facebook© page is drop a link to one of my websites. I will either have someone give me a comment about the link which opens me up to extend conversation with that person more on a personal basis. Below I have listed what I consider the best free ways to use social media to improve your business.

  • Be your self– What I mean by this is to engage in conversations online like you would in person. Tell the person a little about yourself and what your goals are. Build a relationship and later they could become your customer because you have gained their trust.
  • Place a link to your website on social networks– My placing an occasional link to your website or an offer you may have that would benefit someone you can also receive comments back from people and tell them more about your business. Sites like Facebook© and Twitter© permit links as long as you keep from spamming. Do everything in moderation and you can be rewarded.
  • Create a page for your business– Another free way to gain exposure for your business is to create a page on Facebook©. By creating your own business page you can reach thousands of people.

 

We just covered a few free ways to get your business seen using social media, now let us look at paid advertising on these networks. As I told you currently 700 million people use Facebook© alone and another 175 million use Twitter©. It only makes sense to target your advertising campaigns on these social media networks. Using social media advertising you can target your audience my age, income, and demographics. Pin-pointing your advertising is more cost-effective and will give you a bigger piece of the pie.

My advice to you is not to overlook the power of social media. Indulge frequently with your contacts and reap the rewards of trust.

Article Source: http://EzineArticles.com/6578589

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Using Twitter As a Reactivation Strategy

 

 

 

 

While Twitter is great for sending out messages to a mass audience, its main strength to marketers is in its ability to build one on one relationships.

What marketers should strive to do is deliver campaigns in the public timeline when there’s an opportunity to get the audience’s attention by utilizing the @mentions feature. @mentions lets users put the @ sign before a username with a message that goes directly to that user’s homepage.

After the user sees that tweet, they either can reply, retweet, mark as a favorite, or ignore it. This is where an intimate relationship with a consumer can begin or be renewed.

To develop a Twitter reactivation program, start with an initial test group. Keep in mind that these campaigns will happen in a public timeline, so do not flood the stream with span-like behavior.

When choosing your test group, remember that it’s recommended to use a maximum of 30 total outbound tweets a day from any account. If you have an account that currently has high volume of outbound tweets for customer service, perhaps use one account for customer service and one for marketing.

To match email addresses to Twitter users, you can import your email list to a gmail account and upload it from the “find friends” tab of the “who to follow” tool on Twitter. You can then choose to follow all the matches, or save them to a list. Because you want to keep your following and follower counts in check, don’t automatically follow everyone. Try instead to save the matches in a private list.

Also consider using customer relationship management platforms, like Salesforce, to help maintain your lists, manage and analyze campaigns, and export campaign messaging for uploading to a Twitter dashboard like HootSuite.

 

 

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Is Social Media Marketing The New SEO?

People who are not familiar with how internet marketing works might think that social media marketing is the new Search Engine Optimization. No, it’s not! Social media marketing is an effective supplement to any standard SEO endeavor that you do, but it can’t be used as a replacement. Implementing this strategy is like employing a PR firm once you’ve released your SEO-optimized website. On-page SEO is obviously not as captivating as social media marketing, but it is still the most significant effort you can implement to your website.

As for your social networking efforts, you should visit your existing social accounts, and focus on how you can bring more visitors to your website. However you have first to determine who your target visitors are, what keywords they use in searching for information in the search engines, and in what way your website can help them. Be sure not to miss any of these as you go through your optimization process. All of the social networking sites and traffic won’t result in anything if your target visitors are not part of your online connection or network.

If you didn’t earn the ROI, don’t fret. Most often, it is based on whom your target visitors are, where they can be find, the kinds of services or products you provide, and if your website genuinely supplies your visitors with what they’re searching for.

Applying basic SEO such as building a crawler-friendly website that is made up of relevant keywords that people often typed in the search engines to find the things you offer, shouldn’t be underestimated. These SEO factors can be considered the foundation of your SEO efforts to achieve results.

SEO & Social Media Marketing Guide is written for companies that don’t have the luxury of a big marketing budget, and don’t have the time or staff to devote to a full-time online marketing project. Get it today!

Article Source: http://EzineArticles.com/5573060

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Using Video Marketing for YOUR Business

The usage of video on the web offers certain distinct, from SEO advantages right through to increased sales conversion, let’s look at the benefits of video content in detail.

1. Increasing your SEO

If you did not know . . . social media as a marketing tool is growing exponentially. No business can stick to age-old marketing methods. The major search engines now give a lot of value to video content. If your website or business has a video and an article about the same keyword, chances are that your video will rank higher every time.

Visitors are more likely to watch a quick 2 minute video demonstration of your services than they are to read a long wall of text. In addition, you can target several long-tail keywords with videos to scale your rankings even further.

2. Video Distribution

There are several video distribution sites that allow users to upload their videos to many websites at once. Tools such as TubeMogul, VideoWildfire and Hey!Spread allow you to add your videos to a lot of the popular video-sharing sites such as YouTube, Vimeo, and others simultaneously. These websites usually offer optimized videos for their mobile platforms too, thus automatically expanding the reach of the uploader’s brand.

3. The Social Media Effect

Since popular social networking sites such as Facebook and Twitter allow users to share interesting links, having your own video on the major sites drastically increases your chances of exposure. Also, people are more likely to share an interesting video they came across rather than an article.

4. Automatically Increase Traffic to Your Website

If you have been surfing the web long enough, inevitably you have visited a Web 2.0 property which features a video on the homepage. Having this kind of a setup increases the visitor retention on the page. People are more likely to be intrigued by the service and might stay around to find out more if they are presented with an entertaining video explaining the purpose of the website or the service.

5. Increase Sales by Having a Great 1st Impression

For example, assume the case of a website that reviews cameras and includes the webmaster’s affiliate links at the end of each review. Now for a physical product such as a camera, a video review can show things to the visitor that simply cannot be conveyed effectively through text. In these cases, a video is a far more effective tool to increase the chance of conversions, and subsequently helping the webmaster make money online.

6. More Success with Opt-in and Subscriber Lists for Video Based Feeds

People are used to getting walls of text and promotional offers in their inbox all day long. Not many marketers out there offer informational videos to their subscribers. Since most people are already signed up to one or more textual newsletters, a weekly video-based feed can be a nice change. Also, some concepts are better demonstrated over video.

7. Personalized Experience for Your Customers

You can guide your visitors to different sections of your website using videos making the whole experience similar to visiting an actual store. Videos put a face on the merchant and make the users more comfortable doing business with them.

8. Automation of Video Creation

Earlier, video production used to be a lengthy process involving half a dozen people and a lot of equipment. But nowadays, video production is seamless and in a lot of cases, completely automated. All in all, video marketing is highly beneficial for improving brand recognition and customer retention. Online businesses that haven’t jumped onto the video bandwagon already should look at it as a serious option for improving the quality of their websites.

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Social Media Marketing – How To Get Comments On Your Posts

This was a great article from Marketing Artfully

Social media marketing is a bear! It can feel like you are posting all day and no one is commenting or even listening. Don’t let a lack of comments get you down, you never know who might be out there watching and not talking.

 

How to get social media comments - social media marketingThe picture that I have on this post was taken out front of my house with an iPhone and the app TruHDR (one of my faves). I noticed when I got inside that I had my thumb in the picture – doh! If I was “smart” I would have cropped it out and had a “good” picture to post (most of our clients want everything to be perfect). What I did was post it to my Facebook with the comment, “they are paving the road! and my thumb…:)”. I got 7 comments and a couple of likes. Social media is about being human and humans are not always scripted and perfect.

This goes for companies too! When Dominos Pizza started losing market share, they did not curl up and die, they said that they would have to change their sauce and the quality of their pizza and sales rose. Many small biz owners are SO concerned that they look perfect that they become bland and boring! Snazzy it up a bit! If you would like to find out about other companies who have admitted to being less than perfect, check out the Washington Post’s, Behind Domino’s mea culpa ad campaign.

Does It Matter How Many Comments You Get?

Getting blog comments and getting social media comments follow the same formula as all regular human interaction. There is research from 2006 that shows this perfectly (and given that the stats haven’t changed in the intervening years, tend to be pretty compelling). According to Jakob Nielsen,

In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.

So think about that, for each commenter you have on one of your posts, there are potentially 90 people who will see it and never comment, BUT they saw it none-the-less! This is why you will go to a party and have someone you have never heard of say, “I am your Facebook friend” or “I see you on Google Plus all the time”. They see YOU and what you are doing, whether they talk to you online or not!

Funniest part of the Participation Inequality post was, “How to Overcome Participation Inequality – You can’t.” You can’t make people comment if they don’t want to, you can only post things that ENCOURAGE commenting and hope that someone jumps in to get the ball rolling.

Additionally, (I promise I will get to ideas of what to post to get comments soon), you need to be aware of WHEN you are posting things and who might be online at the time. If you are a nightbird and posting all your “stuff” at midnight, it may be pushed down everyone’s wall by the time they get up, OR you may have a hoard of people who are all up in the middle of the night with you who jump in to comment because there is not all that much else going on.

Timezones and posting matter too! If you are trying to target overseas customers, working on Eastern time won’t cut it. You are going to have to do some posting and commenting when it is mid morning and early evening THEIR time. Test this and see if it makes a difference in how many comments you get!

Social Media Ideas – What To Post To Get Comments On Your Posts

If you skipped down here, go up and read the rest, we will wait for you..:)

  • Personal items – The people working on the street outside my house are not inherently interesting, BUT it shows that I do not talk about marketing and small business all the time! It makes me more of a person and less of a company. I would say if you use social media for business that you should not talk about your baby, dog, husband, girlfriend or any other super personal thing TOO MUCH but that doesn’t mean that you can never talk about them! One guy who really gets this right is Daniel Webster Johnson. He is a Colorado Realtor who traipses around every morning taking pretty pictures of the Colorado countryside and his dog. It REALLY works for him!
  • Quotations – Now please note, these should only be quotations that have meaning to you. Just popping something up there everyday with no background as to why it is interesting is not that great a practive. I like quotationspage.com for quotes, the search engine is good and they have LOTS! Another good things to do is make up your own quotes – one fellow, Imran Rahman, has Imranisms. It always gives me a chuckle to see what he has posted!
  • Selling With People – You CAN sell if you are giving credit to other people at the same time! Kirsten McKay Smith is especially good at it on her Passion Rockstars pagewhich is a clearinghouse for her to talk to her team (and people who follow it may also want to become a member of her team after seeing how neat she is!)
  • Great Links From Your Industry– I am always looking for new things that could help my clients increase traffic or get more clients. Frequently I find good resources that I share with my online community. I also save these for my newsletter so they do double duty!
  • Post your videos– people like to see interesting things and if you can pop out a quicky video about your industry or a topic that will appeal to everyone, you can get some good interaction. Remember to be QUICK! 2 minutes or less.
  • Things from your past that are interesting– Could be reference to Woodstock from our baby boomer friends or a really great Muppet Movie clip. Just make sure you let us know WHY it is important to you!
  • Open Ended Questions – Ask your friends and circles an INTERESTING question that does not work with a yes or no answer. According to Buddy Media, Posts that END with a question (rather than having it at the beginning or middle) have a 15% higher engagement rate.
  • Trending topics – It is okay to comment on current events, I just make sure to stay out of religion and politics. Just think, if you are PRO REPUBLICAN or PRO DEMOCRAT, you are effectively alienating about half of the rest of your customers. I had a funny thing happen the other day, a fellow who was selling insurance threw out the term “Obamacare” and giggled like it was stupid. I can tell you, he DID NOT KNOW that would be offensive to some people in the room who would then choose someone else to work with. I KNOW, some people like to be very partisan on their social media and that is their choice. As a small business owner, I cannot afford to lose that many potential new clients. Nuff said.

The NUMBER ONE Most Important Social Media Commenting Idea!

Talk back. That is right, if you get one comment, talk back. If you get two, talk back again. People are more apt to interact with your posts if they know that there is a real person on the other side! If someone posts something nice on your wall, thank them. In general, just interact as you would with plain old humans you would come into contact in your day-to-day life.

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Social Media Video Tips and How To’s

After doing some videos I realized that I was NOT posting them to my blog! I cannot believe I did not do that. So I wanted to share with you a few videos that I have done to help you with your Internet Marketing. If you need help in any of these areas or have questions please feel free to contact me. Enjoy!

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Social Media Best Practices: 12 Tips for Making the Best of Facebook, Twitter, Google + or Any Other Social Site

This is a great article I found by Frank Barry http://socialmediatoday.com/frankbarry/328381/social-media-best-practices-12-tips-making-best-facebook-twitter-google-or-any-oth?utm_source=smt_newsletter&utm_medium=email&utm_campaign=newsletter

Do you know how many of your supporters use popular social networks like Google+, Facebook, Twitter and YouTube?

Twitter has more than 16 million users, and 42.3 percent of the entire American population is on Facebook. YouTube is the second most used search engine in the world. Google recently made a big social medial play by introducing Google+ which saw 20 million users within the first three weeks.

With usage stats like that it’s probably safe to assume that a large portion of your supporters, customers and/or prospects use at least one of these sites on a regular basis, right?

Which means you need to get laser focused on figuring out how to best utilize sites like Facebook, Twitter, Google+ and YouTube.

But as with anything, it can be challenging to figure out where to start or how to ensure your efforts are going to be effective.

With that in mind, here are 12 tips that will help you succeed no matter what social-networking site you apply them to.

1. CLAIM YOUR LAND

As you get more and more involved in using social media, be sure to claim your land by creating your organization’s Facebook page, Twitter account, YouTube channel, LinkedIn profile, Google+ profile, etc.

Think about it like when the Internet became popular — you wanted to secure your domain even if you didn’t plan on using it right away so others wouldn’t register it.

2. FILL OUT YOUR PROFILE COMPLETELY

The social Web is essentially a place where relationships are built, maintained and enhanced in a digital space.

It’s really no different than real life in that people want to get to know who you are, what you stand for, how you’re changing the world and what they can get by connecting with you. So make sure to take advantage of all the profile space you have by adding a picture, putting up information about your organization, providing links back to your website and so on. This way others know you’re a real nonprofit doing real things.

3. SPEND SOME TIME OBSERVING (AKA LISTENING)

An easy way to understand this concept is to think about attending a party where you don’t know many people.

It’s doubtful that you’d go barging in to conversations or groups of people without first getting the lay of the land by observing the room, looking for others who you may know or know of, and thinking about what you could talk about with those attending. The social Web is no different. It requires that you learn the culture, people and way to interact on each specific site. Twitter is different than Facebook, and Facebook is different than LinkedIn.

Spend some time observing how others interact, speak, share and communicate before you dive in. Creating a social-media listening dashboard helps as you get started. You can get one up and running in 30 minutes or less for free.

4. LOCATE YOUR PEEPS

Once you’ve begun to get acclimated with the culture and overall way to interact on each social site, start to look for those who are talking about or interested in things you find interesting.

For example: If you’re a nonprofit that focuses on disaster-relief efforts in places like New Zealand, then you may want to connect with the Red Cross and begin building a relationship with it. Or you may want to find individuals who are talking about the events around the world where disaster relief is needed.

This allows you to engage with people who are interested in the things you do and who might become supporters of yours one day. You should also get familiar with using search features like Twitter Search to help you find the right people to engage with.

Here are 13 simple twitter search examples to get you started.

5. ENGAGE, BUT DON’T YELL (OR ASK FOR DONATIONS)

After you’ve been observing for a while and locating like-minded organizations and individuals, you want to begin building relationships with them.

The key point to remember here is that you should not start by selling your wares or promoting your programs or asking for donations. Even though Social Fundraising is a great way to empower your supporters it shouldn’t be the first thing you focus on. Start by getting to know the individuals who run the social-media accounts you interact with — offer your help, assistance and support to them. Be the initiator and giver.

Spend some time in chitchat-type conversations to build real connections and relationships with others — it will pay off in the long run.

6. BUILD YOUR FAN BASE (JUST LIKE BUILDING YOUR HOUSE FILE)

As you start to engage with the right individuals and organizations, you naturally begin to build your fan base — it’s the organic way of doing things on the social Web.

In addition to that, once you’ve developed a solid presence, part of your fan-, friend- and follower-growth strategy should include promoting your presence on social-media sites to your current supporter base. You can do this by putting social-media links on your main website and sending e-mail communications to your housefile, letting all your supporters know where to find you on the various social-networking sites you participate on.

This helps build your social-network fan base in two ways.

First, it gets all those who you have e-mails addresses for to connect with you on Facebook, Twitter and so on.

Second, it gives you exposure to your fans’ networks and provides the opportunity for many more to find out about you.

7. CREATE MEANINGFUL RELATIONSHIPS

Now that you’re building a nice-sized following and engaging with the right crowd, you should focus on building relationships that are useful to others.

Sticking with the disaster-relief example, if you were engaged in helping those affected by a natural disaster in New Zealand, then you could help others by providing them up-to-the-minute news, pointing them to resources that would allow them to help or participate in the relief efforts, and creating conversations with others that help draw attention to the cause.

By being a resource to your community and helping others, you quickly build a great reputation online.

8. IDENTIFY AND INTERACT WITH INFLUENCERS

A key part of any social-media strategy involves identifying influencers — those who have nice-sized online networks can effectively spread your message and are able to activate others.

These individuals can help you reach more people because of the trusted relationships they’ve already built. As you build relationships with people online, look for the influencers and be thoughtful about how you engage and build relationships with them.

It’s very possible they can help amplify your message like you’ve never been able to do.

9. CONNECT THE DOTS

The social Web is very much a game of relationships and a place where those who are genuinely using the tools for good want to connect with other like-minded individuals.

As you build your network of fans, help them to get to know each other by connecting them. Make introductions on Facebook. Share something that one of your fans has done with another on Twitter. Help build a tight-knit network by being a connector who’s always looking for ways to build beneficial relationships between others.

10. PUMP OUT USEFUL INFO. AND CONTENT

Think of participating on the social Web like you think about your website.

Would people come back if you failed to update your website with useful information on a regular basis? Doubtful. The same holds true on the social Web, so make sure to consistently share great content that’s relevant and useful to your fan base. Keep in mind that it doesn’t have to be content that you wrote or created. It can be news stories, resources from other websites, information from a partner organization, etc.

The key is that you become valuable by sharing useful content.

11. ACTIVATE YOUR NETWORK

At the end of the day, doing the steps outlined above have a purpose.

That purpose is to build a community of people who are supporters of your organization and willing to take action in support of your cause.

Your online network will respond when you ask if you’ve built real relationships, engaged with people, proved to be a useful resource, connected others and had an overall positive impact on your online community.

12. SAY THANK YOU

Good manners apply in any social setting, and the Web is no different.

Make sure to continually show appreciation when you’re fans support you by donating, volunteering, sharing your content, retweeting a tweet, liking a Facebook status update, attending an event or any other action you’ve requested them to take. It shows that you’re paying attention and that you’re grateful for every bit of support.

And that keeps people coming back to support you every time you need them.

What one tip would you add? There’s plenty more out there that you’re doing a great job at, I’m sure!

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