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How Do You Evaluate Your Social Media Strategy?

Evaluating the effectiveness of your social media strategy is just as important as the strategy itself. Many small business owners forget about this part – don’t let that be you!

  1. Are your friends and followers increasing? It is very important to remember that an increase in friends and followers does not mean that profits will immediately increase too. An increase in friends and followers does mean you are doing something to attract attention, which is a good thing! If the number is decreasing, it is definitely time to change your strategy. You may be sharing content that is not relevant to your audience.
  2. Monitor the engagement of your followers. Are your posts and pictures getting comments and likes? Are tweets getting re-tweeted? Do your events have a significant following of people that will ‘attend’? These numbers can be monitored very easily. Make sure to be aware of them. You can also apply various tools (like Google Analytics) to receive deeper insights. Pay attention to which posts and pictures seem to be the most popular – and ask yourself why.
  3. Analyze what is working for your audience.  If you are seeing an increase in sales, consider what it is on social media that could have been responsible for the spike. In other words, what is your audience responding too? Was it a promotional discount or the free shipping option?

The takeaway: you should be regularly evaluating how your audience is reacting to your social media presence. If you are constantly up to date on your social media progress, you will find it easier to identify your strengths and weaknesses.

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Why Google AdWords Works

Using a variety of marketing platforms can compliment your marketing strategy.. If PPC (Pay-Per-Click) advertising is one of the platforms you are considering, you’ve probably contemplated Google Adwords.  There are a few elements that make Google AdWords worthwhile.

With Google Adwords, your campaigns are completely customizable. You can target your campaigns to reach the audiences you want too. You have the ability to narrow your audience by the time of day, location, and device type (after all, there is no point in your ads reaching those in England if you are promoting a weight loss seminar in Colorado).

One of the clear benefits to online marketing is that your results are measurable. As a marketer, one of your biggest priorities is determining if your campaigns are working and returning ROI. PPC Advertising through Google Adwords is one of the most measurable online mediums. Adwords provides a variety of metrics that allow you to evaluate what is working and what is not.

By using the right resources in AdWords you can see results immediately. You can monitor the clicks and impressions. In doing so, you can determine if your keywords are working. If you are not seeing the results you want after a certain amount of time, changing or adding key words is simple.

Once you have established your PPC campaign is working, there is not a huge amount of maintenance thereafter (although you should always be monitoring the campaigns and results).

It is no secret that visually appealing ads get results. Google AdWords provides new ad formats, so you have options to differentiate your ads – ad extensions are a great resource as well!!

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Why Use Google AdWords?

Using a combination of marketing platforms is healthy for your business. If PPC (Pay-Per-Click) advertising is one of the platforms you are considering, you’ve probably contemplated Google Adwords.  There are a few elements that make Google AdWords worthwhile.

One of the clear benefits to online marketing is that your results are measurable. As a marketer, one of your biggest priorities is determining if your campaigns are working and returning ROI. PPC Advertising through Google Adwords is one of the most measurable online mediums. Adwords provides a variety of metrics that allow you to evaluate what is working and what is not.

With Google Adwords, your campaigns are completely customizable. You can target your campaigns to reach the audiences you want too. You have the ability to narrow your audience by the time of day, location, and device type (after all, there is no point in your ads reaching those in England if you are promoting a weight loss seminar in Colorado).

By using the right resources in AdWords you can see results immediately. You can monitor the clicks and impressions. In doing so, you can determine if your keywords are working. If you are not seeing the results you want after a certain amount of time, changing or adding key words is simple.

Once you have established your PPC campaign is working, there is not a huge amount of maintenance thereafter (although you should always be monitoring the campaigns and results).

It is no secret that visually appealing ads get results. Google AdWords provides new ad formats, so you have options to differentiate your ads (consider using ad extensions as well)!

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Is Your Facebook Contest Special?

Any company can give out free gift cards or electronics, so that really is not enough to hold the attention of social media users anymore. What is taking your contest to the next level? If you are running a contest, you must make sure your contest stands out among the rest. Here’s how:

Do your users have a reason to keep coming back to your page? Include your fans and contest participants in every possible step of the contest. Brands often do this by allowing the fans to vote on a winner, respond to a question, or  answer a poll. Get creative here and choose what seems most relevant to your brand and product.

Consumers are constantly interacting with social media on their mobile phones. This means it is vital to take advantage of location. Urge users to check-in on social media when they are interacting with your company’s physical location. Offer some sort of incentive such as a discount, a charitable donation, a few points in a contest, etc.  Getting social media users to check in not only allows you to generate more traffic, but also creates a deeper user interaction (physical and digital).

Would other social media platforms be appropriate for your contest? Your contest may be Facebook based, but ask yourself if the nature of your contest could be enhance on other platforms. For example, say you are the marketer for a line of gluten-free butter and your Facebook contest asked users to post pictures and recipes of things they made with your butter. In this case, it would make sense to start a Pinterest board, displaying the recipes.  Using more than one social media platform can allow you to reach a larger audience. The key here is to make sure your second social media platform is relevant to your contest.

The whole concept behind Facebook contests is to increase consumer brand interaction. Remember that anybody can make a Facebook contest, but your goal is to expand that user interaction as far as possible. Think of ways to take your contests to other social media platforms, physical locations, and beyond.

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What Makes Your Facebook Contest Different?

Holding contests and campaigns on social media is more popular than ever, and we don’t see that changing anytime soon. Any company can give out free gift cards or electronics, so that really is not enough to hold the attention of social media users anymore. What is taking your contest to the next level? If you are running a contest, you must make sure your contest stands out among the rest. Here’s how:

As we know, consumers are constantly interacting with social media on their mobile phones. This means it is vital to take advantage of location. Urge users to check-in on social media when they are interacting with your company’s physical location. Offer some sort of incentive such as a discount, a charitable donation, a few points in a contest, etc. Getting social media users to check in not only allows you to generate more traffic, but also creates a deeper user interaction (physical and digital).

Do your users have a reason to keep coming back to your page? Include your fans and contest participants in every possible step of the contest. Brands often do this by allowing the fans to vote on a winner, respond to a question, or  answer a poll. Get creative here and choose what seems most relevant to your brand and product.

Although your contest is Facebook based, ask yourself if other social media platforms would enhance your contest. For example, say you are the marketer for a line of gluten-free butter and your Facebook contest asked users to post pictures and recipes of things they made with your butter. In this case, it would make sense to start a Pinterest board, displaying the recipes.  Using more than one social media platform can allow you to reach a larger audience. The key here is to make sure your second social media platform is relevant to your contest.

The general goal of Facebook contests is to allow users to interact with your brand. Anybody can make a Facebook contest, but your goal is to expand that user interaction as far as possible. Think of ways to take your contests to other social media platforms, physical locations, and beyond.

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Use Mobile Marketing To Your Advantage

The traffic on mobile Smartphones is constantly increasing; and there is no reason it will slow down any time soon. It is no secret that today’s consumers are constantly in sync with their mobile phones.  As a marketer, you want to be where your consumers are.

Have you tried to access your company website from your mobile phone? Most websites are not compatible with a smaller screen, and they may be difficult to use. Make sure that your website is optimized for mobile, or establish a mobile friendly application. Do not underestimate what your consumers may be using their smartphones for – it is best to assume your company website falls into that realm. So, make it easy on your consumers.

Reading email is one of the most common activities that take place on a Smartphone. Make sure that any email you send to a client is ultimately designed for a small screen. This means use larger fonts, large images, and concise content. Make sure the subject lines are attention grabbing and do not appear as spam.

Constant access to the Internet means that consumers may be researching your company while they are physically in your store. Embrace this information. Focus on the quality of not only your product, but your customer service as well.

Convenience on the go is what drives mobile marketing. Use this to your advantage to reach your consumers. Evaluate the mobile interaction with your company from your client’s perspective.

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The Importance of Mobile Marketing

It is no secret that today’s consumers are constantly in sync with their mobile phones. The traffic on mobile Smartphones is constantly increasing; and there is no reason it will slow down any time soon.   As a marketer, you want to be where your consumers are.

How does your website look on a mobile phone? Most websites are not compatible with a smaller screen, and they may be difficult to use. Make sure that your website is optimized for mobile, or establish a mobile friendly application. Do not underestimate what your consumers may be using their smartphones for – it is best to assume your company website falls into that realm. So, make it easy on your consumers.

Reading email is one of the most common activities that take place on a Smartphone. Make sure that any email you send to a client is ultimately designed for a small screen. This means use larger fonts, large images, and concise content. Make sure the subject lines are attention grabbing and do not appear as spam.

Constant access to the Internet means that consumers may be researching your company while they are physically in your store. Embrace this information. Focus on the quality of not only your product, but your customer service as well.

Mobile marketing is all about convenience on the go. Use this to your advantage to reach your consumers. Evaluate the mobile interaction with your company from your client’s perspective

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What Makes A Marketing Video Effective?

Successful marketing videos engage, educate, and persuade audiences towards a call to action. Ensure your next marketing video is successful by incorporating the following ideas:

Utilize the power of video marketing by showing your audience what you are talking about. In other words, do not just tell them. Video marketing can be incredibly powerful because it allows you to engage and persuade your audience directly. Make sure that your video illustrates the benefits of your product or service. Demonstrate how your product works and why they should care. Play on the visual power you have with video marketing!

Make sure your video has a beginning, middle, and an end.  In this sense, your video should be formatted like a good story. Good stories make us think and feel. But most importantly, they make us remember. The beginning of your video should establish who you are as a company and as a brand; this would be equivalent to establishing characters in a novel. The middle of your video should explain the product or service and give your audience a call to action; this is similar to the climax or problem in a novel. The end of your video must leave the audience with a reason to interact with your brand.

Play to your audience. Think about where your video will be displayed. Your video should be targeted to the audience you want to communicate with and in turn, the audience that will be interested in watching video content. The tone of your video should align with the personality of your company. Give your audience a strong sense of who you are through your video.

Keep it simple and interesting so that your audience views the entire video. You would not want to lose them half way through!

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Are You Loosing Twitter Followers?

You’ve been building your Twitter presence and you feel good about it. It is great to increase that number, but it is equally important to maintain that number. Use these tips to find out what may be behind your declining follower base.

Are you delivering the content you promised you would? If you own a clothing boutique, your followers are likely expecting you to tweet about fashion trends, clothing tips, store deals, etc. If your tweets are about your political opinions, or the new frozen yogurt place you tried yesterday then your followers are not getting what they signed up for by following you. Make sure that any personal opinion tweets go to your personal account and not your business account.

Are your tweets original? If you are abusing the retweet button, that may be why you are loosing followers. The retweet feature is wonderful for sharing content, but when you retweet something you should add your own opinion. Use a few words to share why you decided to retweet something. Your followers connected with you on Twitter to hear what YOU have to say – give that to them.

Do you use Twitter solely for promotion? Remember that Twitter is a social media platform. People join to be social – they do not check their twitter solely to read promotional messages. If you are doing some promotion tweeting, be sure to provide a value to your followers. If you are promoting something on Twitter, make sure your followers get a benefit from reading that tweet. For example don’t tweet “Buy our new perfume…” instead consider tweeting, “Mention this tweet for 10% off our new perfume.”

Do you respond? If your followers ask you a question, or reply to your tweets they probably want a response back.  Being responsive on your account assures users that they are tweeting to a real person, and not a pre-scheduled system. Twitter is about building relationships. If you are not building a relationship with your followers, they are not going to stick around to build one with you.

 

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Why You Might Be Loosing Twitter Followers

You’ve been building your Twitter presence and you feel good about it. It is great to increase that number, but it is equally important to maintain that number. If you have been loosing followers lately, there are a few things to consider that might be behind it.

Are you delivering the content you promised you would? If you own a clothing boutique, your followers are likely expecting you to tweet about fashion trends, clothing tips, store deals, etc. If your tweets are about your political opinions, or the new frozen yogurt place you tried yesterday then your followers are not getting what they signed up for by following you. Make sure that any personal opinion tweets go to your personal account and not your business account.

Do you respond? If your followers ask you a question, or reply to your tweets they probably want a response back.  Being responsive on your account assures users that they are tweeting to a real person, and not a pre-scheduled system. Twitter is about building relationships. If you are not building a relationship with your followers, they are not going to stick around to build one with you.

Do you use Twitter solely for promotion? Remember that Twitter is a social media platform. People join to be social – they do not check their twitter solely to read promotional messages. If you are doing some promotion tweeting, be sure to provide a value to your followers. If you are promoting something on Twitter, make sure your followers get a benefit from reading that tweet. For example don’t tweet “Buy our new perfume…” instead consider tweeting, “Mention this tweet for 10% off our new perfume.”

Are your tweets original? If you are abusing the retweet button, that may be why you are loosing followers. The retweet feature is wonderful for sharing content, but when you retweet something you should add your own opinion. Use a few words to share why you decided to retweet something. Your followers connected with you on Twitter to hear what YOU have to say – give that to them.

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