, ,

Why Social Media Is Important for Businesses

Why Social Media is Important for Business Over the last decade, social media has helped a lot of entrepreneurs grow their company. In fact, it is now considered as one of the most powerful digital marketing tools for businesses. 92% of business owners reported that social media has played a big role in their business’ success.

Here’s a look at the top benefits of social media for businesses.

Brand recognition

Because social media is used by more than 2/3 of the population, this is one of the easiest and most cost-effective ways to introduce your brand to your target audience.

If used correctly, social media can help you build a strong social media presence and connect with your current and prospective customers. We can guarantee, it is worth the time and effort.

Save money

For small businesses that are looking to spread the word about their brand and promote their products without having to spend a lot of money, social media is your best option.

Social media platforms such as Twitter, Facebook, Instagram, Pinterest and LinkedIn allow you to share content to your fans and potential customers absolutely free.

Increased traffic

Sharing relevant and informative content on social media can help you generate leads. Here, you are not only limiting your content to people who are already familiar with your brand. Rather, your goal is attract people who may be interested in what you have to offer and encourage them to visit your website. Make sure you supply them with interesting content, so they’ll keep coming back.

Improved customer service

We all know that businesses have a dedicated customer service department that consumers can reach via phone and email. But because most people want a quick response, they still choose to connect with businesses through social media.

Here, you can see question, comments and complains instantaneously. Plus, answering questions and settling complains publicly adds a level of transparency to your business. Remember, all eyes are on you, so make sure you handle issues professionally, politely and in a timely manner.

/by
, ,

How to Get People to Promote Your Business

How to Get People to Promote Your Brand

Start-ups and small businesses are always looking for ways to get maximum exposure for their business with limited budget. Value is the most important word when allocating budget for your marketing campaign. But what if you could find people who are willing to write about your products and promote them to their friends for free? Yes, it’s possible.

Getting your customers to promote your business will likely spur some level of success. Here are some tips on how to get people to promote your business.

Find loyal customers

Keep an eye out on people with a history of buying from you. Now, you want to find people who are committed to your brand and loyal to you in more ways than one, and make sure you remember their names. These people are more likely to help you spread the word out about your business than those who made a single purchase.

You won’t be able to turn every single customer into an advocate, so you need to find those people who believe in your brand. Not all people endorse products for money. Some people do it because they like the product or they believe in the company.

Offer awesome customer service

If you want to get people talking about your business, then you need to go above and beyond their expectations. Meeting their expectations is good as well, but chances are, they won’t be singing your praises either.

Build a relationship

When it comes to building advocates, you should aim for ongoing engagement. You cannot just push people to do you what you want if they don’t trust you, so focus on the relationship first. Spend more time engaging them. Reach out and always respond to your customers. The closer they feel to you, the happier they’ll be to tell others how amazing your products and services are.

Referral program

Studies show that 83% of customers are willing to refer a product or service to their family and friends, but only 29% actually do. It’s because most businesses do not ask them to.

Referrals are the best form of advertising. In fact, they are incredibly well equipped to market and sell your products and services. All you need to do is ask. Don’t forget to say thank you every time a successful referral is completed.

/by
, ,

How to Build a Social Media Following

How to Build a Social Media Following

Most business use social media to generate leads. But in order to make social media marketing work, you’ll need to have an audience. This means having some fans and followers on Twitter, Facebook, Instagram and other social media channels.

The number of fans and followers you have will give you an idea how big of an impact your message make. However, growing a social following can be quite frustrating, especially if you’re running a start-up business. But how do you build a social media following?

Here are some tips on how to get more followers on any social media channel.

Choose the right channels

One of the most important things you need to do is to decide which platforms are going to be right for your content. Twitter is an instantaneous outlet. LinkedIn favors professional content. Pinterest, Instagram and Facebook are more visual mediums.

Also, determine which social media networks your target audience use the most. There is nothing more frustrating than spending your time and resources, only to find out that you weren’t able to reach your target audience.

Interact with other users

Interact with your fans and follows on a regular basis. You can ask questions, answer questions, share some of their posts or encourage people to share yours. Also, take the opportunity to get involved in conversations. This will help you stay connected with your audience and not miss out on anything important.

Offer something unique

This is probably the most important thing you can do to acquire more fans and followers. Some people would post links to their work and promote their products in an attempt to get people to visit their site. But social media isn’t the place to advertise your products or services.

In order to capture the attention of your target audience, you need to make sure that you provide them with contents that are fresh, interesting and entertaining. Adding a picture to your posts can also make your posts standout and encourage people to follow you.

/by
, ,

4 Ways to Use Twitter for Business and Marketing

4 Ways to Use Twitter for Business and Marketing

Business of all sizes use Twitter for a variety of reasons – provide information, interact with their followers, promote their products and services, generate leads and monitor conversations about their company.

Maintaining an effective Twitter presence can be a powerful part of your marketing strategy. Despite its growing relevance, a lot of small businesses are still not using Twitter to its full potential.

In this blog post, we’ll teach you how to turn 140 characters into online marketing gold. Read on for some useful tips on how to use this popular social media platform for business and marketing.

Engage in two-way conversations

Twitter is a great platform to reach your audience. As a business owner, your goal for using social media is to build a community around your brand and to foster relationships.

Don’t go overboard with promoting your business. If you do so, people will stop following you. Keep an eye out for particular issues you could help with. Join the conversation and feel free to give some tips and advice.

Retweet

The last thing you want is to bombard people with tweets about your business. It is worthwhile to retweet particular tweets from other users that you find particularly useful or interesting. Sometimes, this encourages people to follow you. Plus, retweeting shows your followers that you’re also willing to share tips and advice, and you’re not just about flogging your products and services.

Customer service

80% of customer service interactions take place in social media. In fact, a lot of people post complaints and product queries on Twitter. Twitter is a great tool for customer service because it allows you to resolve issues in real time. Be sure to respond in a polite and professional manner. Don’t forget to thank the customer publicly once the problem is resolved.

Make twitter a daily activity

Social media marketing success does not happen overnight. You need to spend time posting updates, responding to DMs, thanking new followers, following new accounts, liking and re-tweeting other content and responding to other users.

Because twitter moves so quickly, it is not something you can handle whenever you have the time. Daily postings and engagement is important. Otherwise, people will forget about you.

/by
,

3 Ways Social Media Can Help Your Business

3 Ways Social Media Can Help Your Business

As a business owner, you have probably considered using social media to help you get the word out about your business. Building a strong social media presence may take a lot of time and hard work, but the pay off can be incredible.

Social media can be extremely beneficial to companies of all sizes. Here’s how social media can help grow your business.

Reach new audience

Sharing content to thousands of people at once is one of the biggest benefits of social media. But instead of trying to reach everyone, you need to find the right people to engage with. Social media provides the perfect opportunity to help you reach your target audience. Plus, it is one of the fastest and least expensive ways to connect with your audience.

Identify who your target audience is, and then determine which social platforms they spend most of their time in. If you share really interesting and engaging content, you are likely to reach thousands and thousands of people in no time.

Create meaningful relationship with your customers

Social media encourages two-way communication. It’s not enough that you share your knowledge or provide some updates about your products, services and upcoming events; you also want to communicate with your fans and followers.

Social media allows you to communicate with your prospective and current customers. Once you have earned their trust and goodwill, they would be much more willing to recommend your products to their family and friends.

Customer service

Providing stellar customer service is likely already a top priority for your business. Since most customers want immediate response, many of them would post their questions or concerns via social media. If they do, it is important that you respond and address the issue in a timely manner.

If you acquire positive feedbacks, ask the customer if you can share it on your page. People will trust and appreciate you when people say good things about your business.

 

/by
, ,

How to Build a Strong Social Media Presence

How to Build a Strong Social Media PresenceSocial media marketing may seem like a fairly simple concept. All you have to do is to create an account on different social platforms and post updates every now and then. But the truth is, there’s a whole lot more that goes into building a social media presence and reaching your audience.

Whether you’re a large corporation seeking new ways to improve your online engagement or a new business trying to decide where to focus your social media efforts, there are a lot of ways to boost your social media presence.

Here are some steps you can take to help get you started.

Identify your audience

There are millions of active users on Facebook, Twitter, Instagram and other social media channels. The first thing you need to do is to identify your target audience and determine which sites they use the most. This will help you narrow down your options and know where your focus will be.

Build a targeted community

As an entrepreneur starting or running your own business or a professional trying to build your online brand, you want to have a good social media presence. But in order to do that, you first need to develop a large following. That means followers and fans on Instagram, LinkedIn, Twitter, Facebook and other social media accounts.

Engage with everyone

Social media should be less about you and more about your audience. It’s about making connections and having conversations.

Rather than focusing on your promotion, you want to use this opportunity to engage with people. Speak to them. Ask them to take part of the conversation, ask questions and encourage them to submit photos while using your product. People are likely to like, comment and share your content if you have established a relationship with them.

Produce valuable content

There are several types of content you can post on social media. You can post videos, blog posts, client or customer testimonials and others.

Aim for social updates that contain educational content rather than product-focused content. Make sure your Facebook posts, tweets and LinkedIn updates consist of engaging, useful and valuable content.

 

/by
,

New Webinar: Pinterest for Business

pinterestforbusinesswebinar

Pinterest for Business:

There are over 100 million active Pinterest users across the globe. Pinterest is slowly becoming the most useful social e-commerce tool there is! With its creative outlay and design, Pinterest makes it easy for businesses to take advantage of the social media platform and for businesses to expand their reach around the world, learn how your business can do this too!

In this webinar, you will learn how to effectively utilize Pinterest for Business including:

  • What makes Pinterest so unique
  • The advantage of a Pinterest Business account
  • How your business can be successful on Pinterest
  • The most effective ways for your business to be relatable
  • And more!

Join Amber Irwin on July 26th 3:30pm MST Sign Up TODAY!

When:
July 26, 2016
Where:
Free Webinar – RSVP for Details
 Time:
3:30-4:15pm MST
 Anyone with a computer and internet connection has the ability to manage a social media account. When done right, businesses can see huge boosts in brand recognition and sales. If managed poorly, social media can be the downfall of your business.

The BIMS Team prides itself on keeping on top of the best practices of digital marketing and Caitlin is excited to empower you to feel confident in using Instagram for marketing your business!

Downloads:

/by
, ,

Rules of Engagement for Facebook Group Administrators

RulesofFacebookforAdmins

Many of you have probably forgotten about Facebook groups, but it’s actually one of the best tools for engaging with your audience. It is also a great way to invite people with the same interest with you and get them to converse about the same topic.

How do you get the people in your group to become more engaged? Here are 4 ways to increase social engagement in your Facebook group.

Be active

As the administrator of the group, it is your responsibility to get the conversation cracking. Ask question that will encourage members to chime in and join in the discussion. If you’re not active in the group, then they won’t either. Also, make sure you post the type of content your members want to see.

Welcome new members

Much like a tourist visiting a new city, people would spend some time on your group, exploring what it has to offer. Unless they know they felt at home, they won’t want to stick around or engage with you and other members.

Create a welcome message for every 10 or more members who have joined your group. Include details like why the group exists and who the group is for. Let them know that they are welcome to post and share within the group.

Make it fun

If you want to keep people active in your community, then you need to give them a reason to keep coming back. You can ask members to share something that they like. Invite them to tap into a part of their lives that excites them and lightens them up. Another way is to host an exclusive giveaway to reward loyal customers.

Do not advertise your business on the group

Use your group as a platform to engage with your target audience and get to know them well. People don’t want to hear about your products. Rather, they want to participate in discussions that are related to a topic they are interested in. You want them to see your group as a place where they can learn, share and collaborate.

/by
, ,

Signs You Need to Outsource Your Digital Marketing

Online Marketing

As a founder of a growing company, you may feel that you need to do everything yourself to ensure that it is done right. We understand the buzz of excitement that keeps you going, even when you’re exhausted. We understand the passion you feel for what you do. But sometimes, outsourcing certain parts of your business is the way to go, especially if you have too much on your plate.

Here are some strong indicators that you need to outsource your digital marketing.

You don’t have the right skills

Many of you are probably familiar with social media marketing and search engine optimization. But the question is, do you know how to use them to grow your business? If not, consider getting professional help to harness the power of the internet and grow your business. Yes, you may have to spend money, but hiring an experienced marketer will help maximize the potential and profitability of your business.

You’re overexerted

As a small business owner, you have grown accustomed to doing everything on your own. As your business grows, you try to put in more hours hoping to tackle everything on your to-do list. After a few weeks, you show up to work feeling defeated because you know there is no way you you’ll be able to get all of those tasks done. You’re overexerted. It’s time to find someone who can help you manage your digital marketing.

You get a lot of traffic, but your sales are not increasing

If you’re not witnessing any growth in your sales, it isn’t always due to a poor sales force. In most cases, this is due to ineffective marketing. Maybe you should look into hiring an outside agency to help increase your sales and revenue.

An experienced marketer can help by looking at your current strategy, letting you know what you’re doing wrong and providing some suggestions on how to get your sales back on track.

 

/by
, ,

Online Advertising Strategies for Small Business Owners with Limited Budget

Online MarketingWith the huge amount of information online and online companies popping out of the woodwork, capturing the attention of your target audience can be a challenging task. This can be daunting, especially for small business owners. But the truth is that you don’t have to spend a huge sum of money in order to get the word out about your business.

Having a small marketing budget doesn’t mean you can’t generate results. Here are a few online advertising strategies that you can use, even on a shoestring budget.

Know your target audience

Figure out your target market first before you spend a dime on marketing. You are likely to waste your time and money if you start marketing before you have a clear customer profile. Ask yourself, who will be most interested in your products or services? Male or female? What is their age group? Once you have a thorough profile of your target audience, that’s the only time you can start with your marketing campaign.

Email marketing

Email marketing can help you earn more traffic and conversions as long as you’re willing to put in the time. However, people don’t just give their email address to anyone. So you’ll have to think of some strategies in order to get people to subscribe to your newsletters.

Social media marketing

It wouldn’t cost you anything to establish your brand on most social media platforms, but don’t be fooled into thinking that social media marketing is easy.

A solid content marketing is essential if you want your business to succeed. The most successful companies are the ones who post and share things that are interesting to their audience. You may not have a lot to offer in terms of discounts and giveaways to lure in new customers, but you have great contents to share.

Blog

Helping people before they need your help is an excellent marketing strategy. Not only will it help you get the attention of your target audience, it can help you build a relationship with them. Make sure that you provide them with useful tips, industry news and good content that is relevant to them.

/by