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Gain Brand Loyalty with Email Marketing!

 

 

When you combine the benefits of email along with social platforms, you can promote any product, increase sales and build brand loyalty in more ways than ever.

Big brands like Starbucks, and daily deal brands like Groupon have found success from combining rewards and discounts with their social media strategies. But what about businesses that aren’t so well known, or don’t promise amazing daily discounts?

You don’t need to be a top name retail brand or have thousands of Twitter followers to get the most benefit out of your social media strategy this year thanks to combining email and social marketing.

By combining social media efforts with a well-targeted email marketing strategy, companies can easily gain customer loyalty. To do so, you must use the perfect incentive and target the perfect audience, at the perfect time. Use these three ideas to increase your word-or-mouth marketing and boost customer engagement by using both social and email strategies:

1. Offer an appropriate incentive

Discounts are great, but there are other ways to push your email subscribers to get social with your brand. Some techniques marketers use to increase engagement include altruism (the idea of people passing on information they find valuable) or use unique social games like engaging videos or fun quizzes. Whatever technique you choose, make sure that the content and tone of your incentive align with the interests of your target audience.

2. Look for the social butterflies

Doing some research to customize your social engagement strategies will end up being more successful than simply asking your email subscribers to “like” or follow your brand. Find the consumer “influencers”-those who are active social media participants. Market to these people so they can help influence potential clients and bring more customers to your brand. You must find how engaged certain email subscribers are to your brand and pick out the most active social members, most loyal to your brand. To do this, use social data, social monitoring and listening platforms to examine existing email files with information about subscribers’ social interactions. With this information, you can come up with email-marketing segments based off subscribers’ social profiles. If you discover you have an active group of subscribers, think about creating a referral marketing campaign to push those subscribers to recruit new potential customers.

3. Learn your consumers’ passions

The key element of social media is about people being brought together who share a common interest. If you try to force your brand on an audience not interested in what you have to offer, no marketing strategy is going to work. You must find out what your target audience likes and interact with them based on those likes.

You might find your audience has a common interest in your product or service, but you must dig deeper to find the best way to get them excited about your product or service. You can’t expect your customers to buzz about your brand just because they’re interested in what you have to offer. Come up with ways to market to your audience that involves their passions. If your company sells car parts, think about igniting your consumers’ passion for cars and racing. Don’t just make your marketing about car parts; be creative and think of ways that can get people who share the common interest in cars to be active with your brand.

A thorough marketing strategy that utilizes the benefits of email and social tools can provide new and exciting ways for companies to build brand loyalty and boost sales. No matter what your company has to offer, it all comes down to how you connect with your consumers!

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Choosing the Right Social Media Tools for Your Business

2012 has been called the, “Year of Social Media.” Reports have found that 75% of marketers plan to increase their social media spending this year, and social media is expected to have a major impact on television and the presidential election.

With such high expectations for social media, you may feel like if your business is not in the social media loop, you could quickly go out of business. However, before rushing into multiple social media platforms in a panic, consider your business needs. Social media can certainly help your business, but some platforms aren’t the best options for your company, so don’t feel like you must enable all platforms.

Today, a wide variety of social media platforms exist that have various features to cater to specific needs. Come up with an effective social media strategy that will use your money and resources the most efficiently. Don’t believe the hype that getting thousands of Facebook followers, or sending out dozens of Tweets per day is the key to social media success for every business. To get the most out of social media marketing, you need to figure out which social media tools are right for you, and focus specifically on those.

First, identify your audience. You need to define whom it is you want to talk to. If you try to communicate with the most number of consumers possible, you won’t see much brand loyalty in return. If you want to engage with as many consumers as possible efficiently, you need to use different tools in different ways. Every social media platform has its own culture. They have specific tones and engage a specific type of person. This is why it is crucial for you to pick the platforms that best reach your target audience.

Next, define your social media needs. Are you simply trying to increase foot traffic to your stores? Or are you trying to see large sales increases? Maybe your issue is not so much about your customers as it is about your company’s communication techniques. All social media platforms don’t fit all business needs. Figure out what your goal is with social media for you company, and choose the platforms that best fit those needs.

Thirdly, make a plan for how you will use social media. The main goal of all social media platforms is to connect to others, but different platforms do this in different ways. Are you trying to get feedback from your customers? Are you trying to improve your recruiting efforts? Figuring out how you want to use your social media accounts will help narrow down the available platforms to the ones that are most relevant to your needs.

And finally, choose the right tool! After you’ve found your target audience, defined your needs, and decided how you want to use social media, you’re all set to choose the right platforms.

Now do the research necessary to find the right platform for you. If you want your social media strategy to be more private than a public network like Twitter, look into a site like Yammer. Yammer allows you to securely communicate private information.

If your business is trying to build a stronger relationship between its staff and outside contractors, use a platform that can be easily integrated into your business. Think about creating a Wiki or checking out a site like Huddle.

If you’re a local company, wanting to connect with those close to you, platforms like Gowalla or Foursquare give users rewards for check-ins and other discounts that will lead to more foot traffic to your store in a way that a larger platform like Facebook cannot do as successfully.

Clearly social media strategies are complicated and there’s no single, right answer for finding success. Investigate the available platforms and experiment. Find what’s working and what’s not. If you find that a certain platform is not generating results, don’t waste your time with it. Move on a focus on other platforms that are better suited for your business.

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The Benefits of Blogging


 

Blogging has certainly become a huge part of social media marketing today. By providing quality information, a consumer can understand exactly how your company works and exactly what kind of products and services you provide. A powerful blog can provide an eye-opening insight for a consumer to realize how your business is relevant to their life.

Blogging is similar to a company newsletter. If your business still hasn’t launched a blog, you probably have a company newsletter lying around the office. These newsletters provide information, possibly show pictures, and are a way for employees and consumers to check out the latest updates happening in the company. Perhaps they even offer articles with tips for employees, or maybe a list of employee birthdays.

The point is, newsletters like this keep the company unified and up to speed. However, the problem with printed newsletters is that they have a limited life span and come with publication costs, which limits circulation. This means the information is provided then quickly lost, and only a small number of people end up seeing it.

With this in mind, consider the power of blogging! Everyone in your company can access it, and consumers and future customers everywhere can view it as well. With all the free sites available to start a blog, cost is not an issue. Even creating a section on your website dedicated to blogging is a free way to post information that will remain available for anyone interested.

Additionally, information on blogs can be added, edited and updated as needed. And with powerful search engine technology, users anywhere interested in your company’s line of expertise can be directed to your company’s blog. This will lead to a greater awareness of your brand, and a greater increase in potential customers.

So, if your business is set on printed newsletters, take these thoughts into consideration and see for yourself the benefits of online blogging. Think about any amazing articles published in magazines and newsletters that you’d be dying to read again. If those articles had been blogs online, you would be able to refer back to them anytime.

Keep in mind that with all the power that comes from blogging comes more responsibility. Your readers and followers will have questions, want further information, and the Internet makes it easy for them to give quick feedback to your blogs. So be prepared to be active and address your readers and learn from their feedback to strengthen your blog.

It’s time to grasp the importance of blogging, and reap in the benefits! Through quality blog posts, you will keep readers coming back to your blog and potentially gain consumers through interesting and informed blogs about your company.

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Tips for Using Twitter for Small Businesses

 

Twitter has undeniably become an effective tool for carrying out social media marketing campaigns. For small to medium sized businesses specifically, Twitter can be one of the most efficient platforms for gaining brand awareness and loyalty.

Just like with any other social media tool, it’s crucial to first set a campaign plan before jumping onto the site. You must first establish how your company will get the most benefit out of using Twitter.

To help get the most out of Twitter, here are some tips for your business to follow to find success.

1. Decide what you’re going to tweet before tweeting it

You want your brand to have a distinct and uniform communication style. Keep your way of speaking to consumers consistent to give your brand it’s own unique voice. Everything you tweet should relate to a common message that reflects your brand.

By creating your tweets ahead of time, you can check to make sure they give off a common vibe and provide quality content that connects to your product or service.

2. Follow your customers back

One of the benefits of being a small-sized business is that you are able to have close relationships with your consumers. On a site like Twitter, people enjoy being followed back. It shows your interest in them and helps create and build a relationship.

When you gain a follower, follow them back as a way to return the favor. They followed you out of interest for your brand, so follow them back and show them you’re interested in them as well.

3. Search for possible followers

On Twitter, people usually follow a brand not only because they’re interested in that brand, but also because that brand provides quality content. If your brand can come up with continually quality content, you will gain more followers who have an interest in your brand’s area of expertise.

You can find more potential followers by making searches simply by using the subject matter from your content and searching for others who are discussing the same topic. Follow these people and see if they end up following you back. But, be careful that these people are truly interested in what your brand is all about, as you don’t want to end up gaining a bunch of followers who are not interested in what your product or service has to offer.

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Seven SEO & Social Media Trends For 2012

 

 

In the year ahead, there seem to be some major social media tactics you can expect to see affecting businesses. Some of these trends have already been carried out by companies, but in 2012, expect to see a mass adoption of these plans carried out by all types of businesses.

1. Google+ Explosion

Google+ will continually come out with new features, and Google+ pages will continue to become more business-friendly. The integration with other Google properties, like in paid search ads, its search engine results page, Google Reader and YouTube will be the greatest advantage for Google.

Google had a strong focus on social media last year by basing its employee bonus and salary structure off of its success through social media. This has resulted in everyone involved the Google world constantly considering social media. This internal focus will lead to an external force where consumers will make Google+ a main social media platform in 2012.

2. Creating Engaged Communities

Businesses will be sure to pay attention to their current community members in 2012, as marketers become more advanced in planning and measuring their campaigns. There will be a stronger emphasis on creating an engaged community as opposed to mere numbers of followers. So, community managers need to energize community members and engage with them in multiple areas, like market research, product development and product discounts, for example.

Managing and building communities is about the consumers, the information and staying consistent. This strategy will be seen heavily in 2012 and will become a key part of community management.

3. Stronger Marketing Intelligence

Last year there was a lot of new technology platforms that changed social media monitoring and provided advanced data to help drive marketing campaigns.

This year, businesses will move beyond just looking at company mentions and influencer scores, and move more toward combining different social data in order to create a marketing intelligence that will drive future marketing campaigns. Many tools do this already, but there is sure to be more this year.

4. Social Media Driving SEO

The usual on-page SEO factors will still remain constant, as it makes your content search friendly, but in 2012, strong sharing activities through social media will drive SEO results.

SEO conversions will be higher and simpler to measure on organic search. And as a result, more companies will carry out a closer collaboration between their social teams and searches.

5. Real, Quality Content

Everyone appreciates content that is relevant, engaging and unique to the consumer. In the past few years, companies have worked hard to come up with content with the sole purpose of creating content for SEO.

In 2012, there will be a more structured way for businesses to form content with a focus on giving unique value to consumers that will lead to higher engagement levels with community members.

5. The Power of Facebook

In the past, companies worked to get a somewhat superficial quantity of Facebook fans without considering the quality of those fans. This year, expect to see companies focus on finding greater profitability with a sharp ROI emphasis in the form of Facebook ads, contests and promotions.

Companies will find that there’s more to Facebook than measuring a linear conversion path from a fan to a consumer. Marketers will measure the non-linear path of ROI more by making Facebook-exclusive promotions to drive foot traffic to the retail stores.

Facebook Ads campaigns will be measured based on the profitability that leads to revenues or supports.

7. SoLoMo (Social, Local, Mobile)

More integrated campaigns that combine social media with local offers involving mobile devices will be seen in 2012. Socially promoted mobile content can build brand loyalty, and ultimately increase sales.

Sites like LivingSocial and Groupon are good examples of using deals to drive local sales. Foursquare is another example of the SoLoMo strategy.

It’s clear that the quickly changing social media environment can be overwhelming. However, by staying on-top of the latest social media tactics, your company can stay strong in the social media world.

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Selling Your Products and Services With Social Media

 

 

In 2012, more companies will come to realize that doing business through social networks is a huge payoff. People are becoming more aware of how social media works and are getting comfortable with it.

With this level of comfort with social media finally reached, it is now the goal of marketers to experiment with ways on how to go above and beyond with social media! While using social media correctly takes lots of patience, finding the latest tricks to make your social media efforts unique is the key to becoming (and maintaining) a thriving business.

The main cause companies do not find success with social media marketing is when there are merely sending out sales messages through social networks. Communicating sales messages might work to an extent on an advertising and email marketing level, but they fall short when considering that most people do not join social networks to shop. With this in mind, sales pitches can come across as annoying or harsh to social network users.

If you want to find your optimal path to selling your products and services with social media, here are some tips.

1. Communicate to the right target market.

While there may be millions of people on Facebook, you do not need to target all of them. To find your perfect market, you need to communicate that, “We sell this” or “We help with that, and for anyone who wants this or that, we are talking to you!” It’s also important to use data to create your social media messages that will precisely spark interest to those looking for your product or service.

2. Use only the best messages.

With social media sites like Twitter, companies try to use 140 characters or less to advertise in attempt to get their audience to “retweet” and interact with their brand. But, this isn’t a technique that is easily mastered. Try using Google AdWords to experiment with compact messages. When you come across a message that gains clicks, you know that message is likely to have similar success as a tweet or other social network message!

3. Engage with your audience.

This is one of the most powerful Internet marketing tools. You want to gain information from your audience, on top of giving out your business information. You want your audience to share their thoughts and rate things in order for your business to get feedback and cater to your audiences needs/wants, likes and dislikes. Make feedback forms part of your way of doing business in return for providing great products and services. Make your content easy to like, tweet and email, so it becomes social.

4. Prove you’re a worthwhile company.

Even if you can compose the most convincing tweet, it’s still hard to get someone to buy into your company based off that one tweet. Make your relationship with your consumers about value and interaction right from the start. Think about giving something away that your target market needs and wants. Then become the company whose free products and services are better than other companies’ paid stuff! People will certainly want to engage with your company this way, and hopefully become loyal customers to your brand.

5. Listen to your audience.

After your company has authentically and carefully done all this work to get on the right track to social media success, let your target market know where your company is headed and keep them on board with you. Imagine how your current customers view your company and try to get them to see where your company could take them in the future. Don’t automatically think that your customers will see the full potential of your company! Help them by showing them how to get the most out of your business. If you do this, and still don’t see sales, you will at least have gained the right to ask your consumers what it is you’re not doing well, and they will guide you on how to serve them better.

Many Internet marketers use these tips in their social media efforts, but when all of them are used together, in a cohesive effort, your company will find the pay off in social media marketing. Always remember that it takes hard work and patience!

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Making Twitter Marketing Work: 4 Important Steps

 

 

Twitter has over 100 million active users, making it one of the most noteworthy social media sites. For marketers, the potential Twitter has to offer is huge! Additionally, the latest brand pages that have been introduced make it an even stronger platform for promoting content to customers. Countless companies have successfully used Twitter to build-up their brand’s identity. However, while several marketers have climbed aboard the Twitter bandwagon, many have yet to efficiently use the tool as a strategic channel.

What could possibly be preventing marketers from maximizing Twitter’s marketing potential? The main issue involves the unconventionality of Twitter. Twitter technology looks, feels and acts very different from traditional marketing tools therefore it requires a unique approach. Businesses have to look at the wide variety of skill sets required to see the full advantage of the site, from Customer Intelligence, to PR to interactive marketing, separate departments must come together to fully utilize the site properly. Furthermore, the openness of Twitter means marketers must keep in mind the classic mistake of saying the wrong thing.

However, with the right plan, marketers can tackle current obstacles and find success through Twitter. Follow these four steps to get the most out of Twitter:

1. Train your team to use it well.

While employees may be familiar with Twitter’s growing social media presence, they still need to understand how the site works in all its complexities and understand how it is that YOU want them to use it. Lots of companies are training employees to use social media, but when it comes to Twitter, training and experience is especially important. Twitter has a unique language, behavior and uses that are very different from Google, YouTube or other sites.

2. Figure out Twitter’s role in your marketing mix.

When using Twitter, first decide why and how it fits in with your other platforms. It doesn’t matter if you’re making just one Twitter account, or several accounts. You need to understand how your customers are using the platform-are they just listening on Twitter, or are they actively speaking out? Unlike Facebook, brands can have more than one account, which may be useful for handling separate segments that have specific objectives, such as customer support, PR and direct marketing. With this in mind, each account MUST deliver a clear message of the brand to the audience.

3. Gain a strong base of followers and engage them.

For a Twitter account to be successful, it takes more than just setting up the account. Brand need to build an active base of followers for their content to have any impact. Next, different tactics can be performed to activate that community of followers to meet your brand’s objectives. For example, it’s important to keep the community engaged so conversation around your brand keeps building. A good way to do this is to use a calendar tool like Hootsuite to schedule content to continually go out to keep the audience active and engaged with your brand.

4. Push sharing and conversation in your account(s).

After developing your Twitter accounts and building a strong fan base, marketers can take a combination of relevant content, along with Twitter ads, to drive conversation and sharing. Twitter can be used to stimulate real-world brand interactions. Tweets can spark interest and energize your audience if you develop strong, relevant content, which in return will expand your brand’s presence in both the Internet and real world.

Always remember, your job does not end after you’ve completed this four-step plan. In the long run, it is absolutely necessary to be active in coordinating the proper use of the technology, and sharing best practices. This will successfully help your brand stay consistent with Twitter marketing!

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Optimize Social Media ROI-Return on Influence!

 

 

Return on investment with social media can polarize several public relations, marketing and advertising efforts since there are a growing number of agencies and businesses utilizing social media marketing and analysis efforts to see return on investment. While some companies get ROI through social media use on Facebook or YouTube, marketers need to realize that in order to optimize their social media efforts, true ROI is about influence from consumers!

ROI needs to involve connections companies make with their customers. Companies’ social media marketing should act as recommendations and inspirations to buy certain products and services. The goal is not to get an instant purchase from consumers, but to get the customer interested as they search a companies’ social/mobile web, and potentially gain a customer for life.

Relationships with customers are directly linked to the value companies get in return from investment in social media. With Twitter, it should not be a brand’s objective to sell the most products by tweeting. Instead, Twitter should be used to inform customers and show them all about their brands’ experience so they understand what the brand is all about, not just what they’re selling.

The stronger the connection brands have with their customers, the more likely those customers will be inclined to buy into the brand for life. Some ROI models for social media are focused on a direct marketing approach, also known as an offer and response approach. The problem with that is that companies end up chasing a platform where their target market might be, instead of understanding how to influence that target market with a social experience. Companies need to stop focuses on seeing ROI from social media coming strictly through direct sales!

Strong, productive social media marketing will influence business outcomes, just as a good public relations campaign will. Positive media coverage leads to awareness and inspires interest and discovery of the brand. Social experiences can provide brand-advertising benefits and push consumers to purchase sooner, and/or more often.

When it comes to social media marketing, most markers are just chasing popular platforms with their own ideas of what they think will motivate their customers to buy. But, what they should be doing instead is interpreting customer preferences and optimize their efforts to address the kinds of social experiences that will bring about a purchase and gain loyal customers. Social media is a platform to help businesses serve customer needs throughout a lifecycle, not just during a time of peak sales. With this in mind, new opportunities in social media marketing are available for those businesses willing to be influenced by their consumers!

 

 

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Social Media Marketing Strategies

With the influx of different social media tools there are now so many different ways to target your chosen audience compared with 10 years ago.

When using social media one strategy is to remember that you can do so much more than provide just text based information, you can post videos, photos as well as links to other interesting resources that might add value to your followers.

There are many different ways that you can make use of videos, with this and general internet marketing activities such as, visual case studies, how to videos or client testimonials.

Pictures of you, your staff and perhaps even pictures from company social events, can also be very positive as users like to see who they are dealing with, it’s easier to build relationships with the people in the company if they can see who they are and interact with them.

Also when producing videos use the staff that your clients would see if they came into your store or office, this helps to maintain familiarity with clients and can help to build better relationships.

Social media strategies only work if your target audience access the outlet. To make sure you clients and potential clients know that you’re on Facebook or Twitter make sure that you tell them. Send out a newsletter to your clients and contacts to tell them they can follow you on Twitter etc. and ensure that any printed marketing materials feature the URL’s for your various social media accounts. Social media needs the social part to work; therefore you need to have people join for it to be an effective tool for your company.

Once you have people following you on Twitter, Facebook, LinkedIn or Google+ you have to keep them interested. One strategy is to have promotions, small things like posting sales through you tweets or putting coupons up for friends on your Facebook page keeps people interested and attracts more to join.

Social media strategies are slightly different from print or person to person strategies. You have to remember that you need to update your information and promotions so that more people want to follow you. It only works if there are members in your online community so you have to promote yourself to your audience to make them want to be part of your community.

The great thing about Social Media Marketing is that not only is the opportunity vast, but it is also one of the lowest cost marketing activities available to businesses today.

Clearly the way companies use Social Media Marketing will vary depending on the type of business or target market, but businesses that are serious about competing in today’s markets need to ensure they are making use of these tools. Simply having a website is no longer good enough, you must promote your business in the online world and engage with your target audience.

Article Source: http://EzineArticles.com/6697852

 
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