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This was a great article from Marketing Artfully

Social media marketing is a bear! It can feel like you are posting all day and no one is commenting or even listening. Don’t let a lack of comments get you down, you never know who might be out there watching and not talking.

 

How to get social media comments - social media marketingThe picture that I have on this post was taken out front of my house with an iPhone and the app TruHDR (one of my faves). I noticed when I got inside that I had my thumb in the picture – doh! If I was “smart” I would have cropped it out and had a “good” picture to post (most of our clients want everything to be perfect). What I did was post it to my Facebook with the comment, “they are paving the road! and my thumb…:)”. I got 7 comments and a couple of likes. Social media is about being human and humans are not always scripted and perfect.

This goes for companies too! When Dominos Pizza started losing market share, they did not curl up and die, they said that they would have to change their sauce and the quality of their pizza and sales rose. Many small biz owners are SO concerned that they look perfect that they become bland and boring! Snazzy it up a bit! If you would like to find out about other companies who have admitted to being less than perfect, check out the Washington Post’s, Behind Domino’s mea culpa ad campaign.

Does It Matter How Many Comments You Get?

Getting blog comments and getting social media comments follow the same formula as all regular human interaction. There is research from 2006 that shows this perfectly (and given that the stats haven’t changed in the intervening years, tend to be pretty compelling). According to Jakob Nielsen,

In most online communities, 90% of users are lurkers who never contribute, 9% of users contribute a little, and 1% of users account for almost all the action.

So think about that, for each commenter you have on one of your posts, there are potentially 90 people who will see it and never comment, BUT they saw it none-the-less! This is why you will go to a party and have someone you have never heard of say, “I am your Facebook friend” or “I see you on Google Plus all the time”. They see YOU and what you are doing, whether they talk to you online or not!

Funniest part of the Participation Inequality post was, “How to Overcome Participation Inequality – You can’t.” You can’t make people comment if they don’t want to, you can only post things that ENCOURAGE commenting and hope that someone jumps in to get the ball rolling.

Additionally, (I promise I will get to ideas of what to post to get comments soon), you need to be aware of WHEN you are posting things and who might be online at the time. If you are a nightbird and posting all your “stuff” at midnight, it may be pushed down everyone’s wall by the time they get up, OR you may have a hoard of people who are all up in the middle of the night with you who jump in to comment because there is not all that much else going on.

Timezones and posting matter too! If you are trying to target overseas customers, working on Eastern time won’t cut it. You are going to have to do some posting and commenting when it is mid morning and early evening THEIR time. Test this and see if it makes a difference in how many comments you get!

Social Media Ideas – What To Post To Get Comments On Your Posts

If you skipped down here, go up and read the rest, we will wait for you..:)

  • Personal items – The people working on the street outside my house are not inherently interesting, BUT it shows that I do not talk about marketing and small business all the time! It makes me more of a person and less of a company. I would say if you use social media for business that you should not talk about your baby, dog, husband, girlfriend or any other super personal thing TOO MUCH but that doesn’t mean that you can never talk about them! One guy who really gets this right is Daniel Webster Johnson. He is a Colorado Realtor who traipses around every morning taking pretty pictures of the Colorado countryside and his dog. It REALLY works for him!
  • Quotations – Now please note, these should only be quotations that have meaning to you. Just popping something up there everyday with no background as to why it is interesting is not that great a practive. I like quotationspage.com for quotes, the search engine is good and they have LOTS! Another good things to do is make up your own quotes – one fellow, Imran Rahman, has Imranisms. It always gives me a chuckle to see what he has posted!
  • Selling With People – You CAN sell if you are giving credit to other people at the same time! Kirsten McKay Smith is especially good at it on her Passion Rockstars pagewhich is a clearinghouse for her to talk to her team (and people who follow it may also want to become a member of her team after seeing how neat she is!)
  • Great Links From Your Industry– I am always looking for new things that could help my clients increase traffic or get more clients. Frequently I find good resources that I share with my online community. I also save these for my newsletter so they do double duty!
  • Post your videos– people like to see interesting things and if you can pop out a quicky video about your industry or a topic that will appeal to everyone, you can get some good interaction. Remember to be QUICK! 2 minutes or less.
  • Things from your past that are interesting– Could be reference to Woodstock from our baby boomer friends or a really great Muppet Movie clip. Just make sure you let us know WHY it is important to you!
  • Open Ended Questions – Ask your friends and circles an INTERESTING question that does not work with a yes or no answer. According to Buddy Media, Posts that END with a question (rather than having it at the beginning or middle) have a 15% higher engagement rate.
  • Trending topics – It is okay to comment on current events, I just make sure to stay out of religion and politics. Just think, if you are PRO REPUBLICAN or PRO DEMOCRAT, you are effectively alienating about half of the rest of your customers. I had a funny thing happen the other day, a fellow who was selling insurance threw out the term “Obamacare” and giggled like it was stupid. I can tell you, he DID NOT KNOW that would be offensive to some people in the room who would then choose someone else to work with. I KNOW, some people like to be very partisan on their social media and that is their choice. As a small business owner, I cannot afford to lose that many potential new clients. Nuff said.

The NUMBER ONE Most Important Social Media Commenting Idea!

Talk back. That is right, if you get one comment, talk back. If you get two, talk back again. People are more apt to interact with your posts if they know that there is a real person on the other side! If someone posts something nice on your wall, thank them. In general, just interact as you would with plain old humans you would come into contact in your day-to-day life.

Having a Facebook fan page can really drive traffic to your website and equal revenue for your business, but only if you know how to get Facebook fans. Facebook fan pages can work miracles for your brand and visibility if you have enough people liking and sharing your page.

Create Your Circle Of Promotion

The goal is to create a circle of promotion so that you have people coming to your fan page and then to your store of business. To increase Facebook fan and start the ball rolling, you have to put the word out about your page, what it has to offer and what kind of special advantage your fans will get by liking and following what you are doing there.

Be Creative

With just a little creativity, you can figure how to get them using all kinds of promotional tools. One way is to write articles for some trade periodicals, or more general article distribution sites that will get your name and a link to your Facebook fanpage out to a desirable audience. While steering potential fans to your page, you will also be establishing your knowledge and expertise in the industry. Then, people will feel like they are gaining at least the value of your shared knowledge when they become a fan on Facebook.

It also makes the relationship with customers more intimate. A Facebook fan page is a place where there can be more extensive conversations, with a community with your business, website and service in common. To mix the media, you can make a video about your fan page and why people should ‘like’ and share it. Then post all of your articles and videos on all kinds of sharing sites, social networking sites and more, which open your page to whole new audiences.

How Do You Get Fans?

Once you add links, you still have to know how to get Facebook fans. The people who click in and go to your fan page then need a reason to like, stay or come back. You can point them to your newest deals, or have a code only on your page that can be entered on your site for a discount. A weekly contest for fans or a coupon just for liking, are just some of the ways to get more Facebook likes, or increase your Facebook fans.

Also Use Other Social Media

Other forms of social media and online interaction can also help you get more Facebook fans. You can post YouTube videos on your Facebook fan page and then tweet the link to the videos. Ask all of your followers to retweet. Take a couple minutes and select followers for whom you retweet as well, they will likely return the favor. Most people will retweet or share if you simply ask.

On Twitter, use Follow Friday hashtags to pick out your followers and they will return the favor, increasing your fan base and helping you to get more Facebook likes. Post on industry forums and include a signature that links to your Facebook fan page and offers a great deal.

Figuring out how to get Facebook fans is just one more part of your brand building and promotional campaign that together, drive your traffic and revenue. If done well, you will see an increase in fans and business!

Want to know more great internet marketing tips? Then visit this website.

Also check out these awesome FREE videos that show you how to generate endless leads, attract traffic, use social media, create multiple streams of income and much more.

Article Source: http://EzineArticles.com/?expert=Greg_J_Scott

Article Source: http://EzineArticles.com/6074693

Why is Video for Business so Powerful?

The business climate today is all about how to make your marketing message heard above all the “noise” of competing marketing messaging in an age where we are all faced with “information overload” to the nth degree. Business owners are always looking for ways to maintain a competitive advantage and to be able to connect with their customers and potential customers in an effort to create a personal connection.

With the increased usage of the latest technologies, if also becomes a challenge for the business owner to figure out how to use all the technology that is available to increase brand exposure and deepen relationships with customers and potential customers.

Online video is the future, the latest trend, and continues to rise in popularity. Key indicators point to corporations embracing online video as an essential marketing tool. In a 2008 Interactive Marketing study, Forrester Research predicted a compound annual growth rate of 72% through the year 2012 – the most robust of all interactive investments. Online video is expected to grow significantly more than search engine marketing, display ads, and email marketing.

When you see an interesting video on the Internet, you tend to post the link on Twitter, Facebook, or share it by emailing it to friends. They pass it on to their friends and the effect multiplies spreading your message quickly, resulting in massive exposure. This is called viral marketing and carries tremendous power via brand exposure at very little cost. Using video helps others connect with your brand because it now has a face that others can identify with and adds that personal touch that is so important in establishing, maintaining, and enhancing relationships.

Online video is going to increase in popularity according to a study by eMarketer that reported 152 million people were watching online video in 2008. By 2012 that number, according to the study, is expected to soar to 190 million.

Video adds a new dimension to the written word. If one uses videos of themselves speaking their message, they are able to use humor, physical expression, and eye-contact adding a totally new layer of personalization. If one chooses to use an animated video, the element of entertainment is added and with a musical background, adds an emotional effect as music brings out emotions in people.

Using video turns a static website into a dynamic, interactive destination. Video requires the viewer to use more of their senses making your message more memorable.

You can use video to demonstrate a product that will educate your customers, show your product or service in action, save time and money on customer service by being proactive, train clients remotely saving time and money on travel expenses, and expand your target market beyond your local geographical area

Businesses who use video to promote their brand are giving a human face to their corporate website. You can include a short video welcoming visitors to your website, introduce yourself and other members of your company, or record a customer testimonial to show your value to others.

Using videos encourages engagement with your brand and in this day where relationships carry so much weight this is a very important aspect of video marketing. If you regularly provide valuable video content, you will be encouraging repeat visits to your website.

Even though the use of video is increasing and studies indicate it will continue to increase, there are still many industries that don’t use video as a common practice. If your competitors don’t yet use video, you’ll be able to set yourself apart by using video on your website.

In this age where people want instant gratification and easily accessible information, videos provide an easy method of relaying information to others. At the click of a button, you can promote your brand, advertise a special, make an announcement, sell your service, etc. rather than requiring your target market to read text.

When compared to traditional methods of promoting products like text ads, banner ads, and printed promotions, videos are more cost effective and provide a much more valuable and memorable experience for the end-user.

Article Source: http://EzineArticles.com/5838810

Huge Disclaimer, it is no wonder that I say you SHOULD outsource your social media, I have a social media marketing company!

 What Is A Social Media Marketing Expert

A true social media marketing expert is actually a marketing expert who is using social media as ONE of the tools in their marketing arsenal. Every bit of marketing touches the social media platform including branding, sending a cohesive message, targeting the correct prospect, lead follow-up and more, all the way through the sales cycle and onto a sale. Okay, so a social media guru is actually an expert marketer. I get asked the question a lot which social media outlet do you like the most and if you could choose only one to use what would it be? Well each of them have a unique way of helping to grow your business. Such as Facebook builds an online community and is an easy way to reach out to people, Twitter is a huge traffic driver to your website, LinkedIn a wonderful online resume tool and a way for people to see what your experience has been also to connect to ideal clients, YouTube is such a popular tool people use and allows people to see your personality, also allowing them to learn from you while driving traffic to your site, Blogging is great because you are staying in front of Google and you show people why you are an expert in what you do.

Who Is NOT A Social Media Marketing Expert?

I am on A LOT of mailing lists and get all kinds of come-ons from people wanting to sell me get rich quick schemes. One of the biggies right now is to sell either social media marketing or local marketing and start raking in the dough. An expert has NOT taken a class called anything like this:

  • New Webinar! Become a Local Marketing Expert
  • 10-no-4 Days to Become a Social Media Expert
  • Make money as a social media strategist
  • How to become an internet marketing expert in a short time…
  • This came in when I was writing this post, “The real kicker is that: most of your revenue is pure profit! Stuff we consider “basic” is mind blowing to most, if not all, local business owners.”

Should You Outsource Your Social Media Marketing Or Keep In In House?

So now we have established what a social media marketing expert is, the next question is should you outsource it to an agency or company or keep it in-house?

  • If you are not looking at hiring someone who has just left college, the kid who types really fast or a 10-to-4 day “expert”, you are looking at paying that person between 60K and 80K a year. We have some great horror stories from the trenches about how “the kid” set up the whole business network under his own name, left the company and reeked havoc for the next few months. Hiring a reputable company to do your social media eliminates this problem.
  • You are going to have to provide benefits and taxes for that employee which would not be necessary if you outsource.
  • If you are hiring a marketing guru, you are still probably going to have to get them some admin help. I can tell you this from experience, the person who is creative and has a brilliant marketing mind does not always have the best admin skills like the everyday tasks that go on in a business. We hire people  who implement the marketing plans that we work out with our customers and make sure the daily tasks get done for your business needs.
  • There are economies of scale for a business to buy the latest software and attend the high level trainings needed to stay up-to-date. When you are spreading the cost of these items over multiple clients, it makes sense to keep to the cutting edge! We are always keeping up to date with the new software, tips & tricks. Remember that is what we do for a living!
  • We have programmers and others resources to help when the Social Networks change what we need to do. The easiest example of this is Facebook eliminating the FBML capabilities that we used to use to make pages. I got our programmer on it and he sent over the two page document on how we should do it now!

Okay, Why SHOULD You Keep Your Social Media Marketing In House?

It comes down to CONTROL you want to have control over what that person is doing and how they are spending your money and time! That is a valid point and will have to be taken into consideration. I CAN tell you that with frequent communication with your marketing company, you can stay on top of this easily. There will always still be a personal responsibility you will have in your marketing.

No one loves my company like I do – If you are a small company or a start-up, the owner or manager can probably do a bit of social media marketing. My question to you is, I KNOW you love your company, but do you love marketing? Having the best intentions in the world doesn’t help if you do not have the technical and education chops to back them up.

I can get an intern to do it for free
– I have tried interns, you teach them, they work for a bit and then leave. Walking back the cat to figure out what they did can take your next marketing person hours or days to figure out! Additionally, you get what you pay for and when you are paying nothing it is hard to expect the kind of dedication that you can get from a real business. Remember they can probably take care of some easy daily social media tasks but they probably do not understand the marketing side of social media and internet marketing in order to get you a ROI. (Return on Investment)

What Types Of Business Should Outsource Their Social Media Marketing?

  • Business to consumer businesses do well on Social Media as they have a product that people would be interested when they are just surfing around having fun on Facebook or Twitter. Additionally there are neat ways to bring items to market that consumers look on favorably if done right.
  • Business to business marketing is trickier, as you need to position yourself correctly to find comparable areas to market in and be very careful to make sure that your offerings are social, not salesy. I see this done wrong all the time!
  • Local companies are uniquely positioned to take advantage of the power of social media because of the ability to target geographic regions in friending and following. These types of businesses fair VERY well in the social media realm.
  • Businesses with lots of “stuff” are great to promote. If you hold meetings with different topics, sell a million kinds of shoes or have a ton of different product offerings (like pawn shops and ebayers, social media can be a great way to get the word out!
  • Highly regulated industries. Okay I know that I am going to take heat on this one, BUT I have to say that a financial services guy who positions himself correctly would have a very bare playing field to compete on. This takes finesse and should work within the bounds of your state or federal licensing.
  • Restaurants and bars have fun people doing fun things. We have a couple of restaurants that we work with and they are the neatest peeps because of the activity and the fact that they are inherently social anyways!

There you have it, multiple reasons to outsource your social media marketing. If you are interested in finding out more about social media marketing, give us a call 720-338-6996 or email us with questions YourMarketingVoice@yahoo.com