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Choosing the Right Channels to Reach the Right Market

BIMS

Choosing the right channels to reach your target market is a crucial decision. It is important that you know where your prospects and customers are spending their time online.

With Twitter, Instagram and Facebook leading the pack, most businesses are tempted to use more channels and to have a presence on multiple social media platforms. Of course, the more social media sites you use, the more customers you can reach. But it also increases cost. If building presence in multiple channels does not bring about extra sales, then you’ll end up spending more for little or no benefit.

Here’s a quick set of considerations as you select the right social networks to reach the right market.

Twitter

You should use this channel if are looking to reach younger men and women. Since Twitter appeals to information junkies, it is also a great choice if your business lends itself to the provision of timely insights or topic-based news.  It is also a two-way platform wherein you can engage and interact with your followers.

LinkedIn

If you are seeking to make business connections or are in B2B and you wish to provide useful insights to people thinking about their work, then LinkedIn is right for you.

It is optimal for industry-specific information and peer networking since most users are in work mode on LinkedIn. Given the educational levels and high income of the average LinkedIn users, this channel offers a distinct audience worth targeting.

Facebook

If you are looking to reach as broad a network as possible or wish to build a community presence, then Facebook is right for you.

Despite the introduction of new social media sites, Facebook is still one of the most popular sites, with more than 70% of online adults actively participating. However, since most people use this platform to connect with their family and friends, it may not be the best channel to reach your target market.

Instagram

If you have a visual aspect to what you do and what your customers are interested in, then Instagram is the right channel for you. Given its popularity among urbanites and its appeal to specific ethnic segments, Instagram can also be a good choice for certain market targets.

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Social Media Facts Every Marketer Should Know

Social Media Facts

Social media is more than just a place where you can meet new friends and interact with people. Today, it is also considered an essential tool for marketers.

Most companies recognize the power of social media and understand that it’s not just a passing fad. As a marketer, you have to keep in mind that social media platforms are constantly changing and growing. So, it’s important to keep up with the facts and statistics in order to get the most out of your social media marketing.

In this article, we have compiled some important facts every marketer should know. Read on and keep these things in mind while planning your social media strategies.

Timing is important

Most companies use social media to reach out to consumers. If you want to reach more people, you have to plan and schedule your posts. Facebook posts that are published after working hours, specifically between 5 pm to 1 am, get the highest engagement.

People are spending more time on their smartphones as compared to other devices

Armed with this information, it is important to make sure that all the content you post on social media are mobile optimized. If not, then you’re losing a lot of prospective clients.

Facebook continues to be the champion of all social media websites

Despite the increasing number of social media platforms today, Facebook still remains to be the most popular choice. In fact, if Facebook were a country, it would have the 3rd highest population, next to India and China. Also, 67% of American internet users across all age groups use Facebook.

Consumer’s buying decisions are influenced by social media

According to a study that was conducted by a digital marketing agency, 74% of consumers rely on social media platforms like Facebook and Twitter to guide them with their purchase decisions. Meanwhile, only 17% of consumers trust advertisements.

 

 

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3 simple rules to follow with social media

In today’s marketing world, businesses of all types are realizing how important it is to have an online presence. The average age on Facebook is 25-55, so it really is reaching all types of demographics, one issue we see our clients run into, is how to start that online brand and online community. More and more businesses are noticing that this Internet Marketing is not just a bandwagon thing; it is here to stay and changing the way of how businesses market themselves. If your company has not yet dipped into the social media world here are 3 simple steps to follow:

 

1.  Pick the Right Social Media Platform

 

Just because “all” companies are on Facebook doesn’t mean that’s the right platform for your business.  Social media is not a cookie cutter program; it works differently for each company. If you are just getting started with social media, research the different platforms; Facebook, Twitter, LinkedIn, Google+, Pinterest, and Instagram. See which ones you like and feel comfortable managing, set aside an hour or so on your calendar to visit three social media sites to see what they offer before making a business page or profile.  Take a look at what your competitors are doing, especially those who have been successfully using social media. Then after about a week of research (if that long) choose 3 profiles to set up and start using, stick with it for at least 6 months

 

2.  Social Media Policy

 

Each and every business should have a social media policy in place that addresses two issues:  (1) employee usage of social media and (2) the company’s social media activities.  You can read more about what should go into a social media policy by revisiting this blog post titled “9 Tips for Drafting an Employee Social Media Policy.”

 

3.  Create a Social Media Strategy

 

Once you choose your 3 profiles or platforms to start posting to there are a few things you will need to start doing, putting out valuable content and growing your online community. Let’s say you start with Facebook, LinkedIn and Twitter, on Facebook and LinkedIn you want to make sure you set up your business pages completely with links to your website and logos, also make sure those business pages are linked to your personal profiles, with Twitter you want to make sure you have all areas filled out and upload custom header. In each online platform be sure to insert keywords in the about sections. Social Media is a great tool to help with organic SEO. Once you have these platforms set up then you want to upload your contact list to your Facebook business page and your LinkedIn account, you will then start to grow your online community. It is important to bring your offline market online.

 

These were just a few steps to help you with the beginning stages of Social Media. If you need help customizing these platforms or managing them we can help! Please contact us today for a free 30 minute consultation Marketing@TheBIMSTeam.com

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Some Negatives To Google+

 

 

 

 

With about 90 million users joining Google+ since it came out in June, it would seem as if Google+ has become a successful social media platform.

However, that number of users doesn’t explain how Google+ really matches up in the social media world. In fact, compared to its rival site Facebook, Google+ seems almost invisible. Research firm comScore Inc has found that while Google+ is getting many users to sign up for the site, users really aren’t actually on the site utilizing the tools Google+ has to offer very much.

Users on personal computers spent an average of three minutes a month on Google+ during the months between September and January, whereas they spent six to seven hours on Facebook during this same time, according to comScore.

In addition to this lack of engagement on Google+, there’s also the issue of differentiating Google+ from Facebook. With the launch of Google+ last year, the site was positioned as a Facebook rival where users could share content with very specific groups of people, however sharing on Facebook is much more commonly used.

An original feature of Google+, the “Hangouts,” where users can conduct a videoconference with up to 10 people, hasn’t seen much excitement from users. This feature has not proven to be compelling enough to convert Facebook users to Google+ users.

Executives at Google have tried to ignore this comparison to Facebook and continue to state that they are making a long-term investment on a strong idea and that they are still working to build up more tools to make Google+ triumph over Facebook’s features.

Google vice president of product management, Bradley Horowitz, claims that Google+ is meant to be more than just a destination site and acts as an auxiliary to other Google services like YouTube and Gmail, by adding a social-interaction component to those services. However, other Google+ partners are concerned by the lack of activity on the site.

Google still has not gotten companies to advertise on Google+, and some marketers testing the site have found that brand messages don’t seem to reach consumers as much as they had hoped.

It seems that Google+ does not have the same frequency of activity that sites like Twitter, Facebook and the latest, Pinterest, currently offer. And without the level of engagement on the site, there’s not a strong desire to advertise on the site.

Twitter and Facebook have come to change the way people find new content on the Internet, which competed with Google as the main gateway to the Web. Most activity done on Facebook cannot be accessed from the Google search engine because of privacy controls, which have made the search engine less useful since people are spending more time on Facebook.

So, what’s the main point to take away from all this? Google+ is definitely a prominent site in social media networking, but to find the benefit out of it, you must be effectively engaging on the site. Keep in mind that as far as consumer usage on social media sites, Facebook and Twitter are still the dominant sites used.

 

 

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Staying On Top Of The Changing Social Media World

 

 

 

 

After playing with social media for a few hours, it’s easy to become overwhelmed. You quickly realize that there are so many new tools constantly coming out that you feel obligated to learn in order to keep your social media marketing plan strong.

You can be sure that with Internet marketing, once you conquer one social media platform, a new one will come out soon enough, so always be prepared for continual learning! However, understand that sometimes it is worth learning all the new social media tools, and sometimes you might not need to invest so much time in learning a new platform; it all depends on your specific marketing plan and target audience.

While it can be demanding to have to constantly keep up with the latest social media tools, there are tricks to help keep your cool and stay strong in the ever-changing Internet marketing scene. Here are three elements to stick with in order to keep your social media marketing plan sturdy when approaching new social media channels.

1. Stick with what you know

If you’ve been playing with social media for a while now, you should know what works for you and what doesn’t. If there’s one social media platform you know is bringing you success, stick with it and maintain that success. When you find a new social media channel, experiment with it, but don’t neglect your best platform.

2. Stick with your marketing plan

If you know certain social media platforms won’t work well with your company’s marketing goals, don’t waste your time with them. Know what your company message is, what content you want to deliver, and who you want to deliver it to. Keep this plan flexible so it can adapt to the latest platforms, but never forget what your marketing plan is. Only spend time looking into new platforms if they seem to align with your marketing goals.

3. Stick with your customers

To be successful with social media marketing, you must know who your target audience is and know what social media platforms they use the most. Take this information into consideration when new platforms pop up. Think about if the new platform seems like something your target market would get into, or not. If it is, take the time to learn it to reach those customers.

Even though there is a lot to learn with social media marketing, if you spend your time wisely on learning what will work with your social media campaign, you will stay successful.

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Choosing the Right Social Media Tools for Your Business

2012 has been called the, “Year of Social Media.” Reports have found that 75% of marketers plan to increase their social media spending this year, and social media is expected to have a major impact on television and the presidential election.

With such high expectations for social media, you may feel like if your business is not in the social media loop, you could quickly go out of business. However, before rushing into multiple social media platforms in a panic, consider your business needs. Social media can certainly help your business, but some platforms aren’t the best options for your company, so don’t feel like you must enable all platforms.

Today, a wide variety of social media platforms exist that have various features to cater to specific needs. Come up with an effective social media strategy that will use your money and resources the most efficiently. Don’t believe the hype that getting thousands of Facebook followers, or sending out dozens of Tweets per day is the key to social media success for every business. To get the most out of social media marketing, you need to figure out which social media tools are right for you, and focus specifically on those.

First, identify your audience. You need to define whom it is you want to talk to. If you try to communicate with the most number of consumers possible, you won’t see much brand loyalty in return. If you want to engage with as many consumers as possible efficiently, you need to use different tools in different ways. Every social media platform has its own culture. They have specific tones and engage a specific type of person. This is why it is crucial for you to pick the platforms that best reach your target audience.

Next, define your social media needs. Are you simply trying to increase foot traffic to your stores? Or are you trying to see large sales increases? Maybe your issue is not so much about your customers as it is about your company’s communication techniques. All social media platforms don’t fit all business needs. Figure out what your goal is with social media for you company, and choose the platforms that best fit those needs.

Thirdly, make a plan for how you will use social media. The main goal of all social media platforms is to connect to others, but different platforms do this in different ways. Are you trying to get feedback from your customers? Are you trying to improve your recruiting efforts? Figuring out how you want to use your social media accounts will help narrow down the available platforms to the ones that are most relevant to your needs.

And finally, choose the right tool! After you’ve found your target audience, defined your needs, and decided how you want to use social media, you’re all set to choose the right platforms.

Now do the research necessary to find the right platform for you. If you want your social media strategy to be more private than a public network like Twitter, look into a site like Yammer. Yammer allows you to securely communicate private information.

If your business is trying to build a stronger relationship between its staff and outside contractors, use a platform that can be easily integrated into your business. Think about creating a Wiki or checking out a site like Huddle.

If you’re a local company, wanting to connect with those close to you, platforms like Gowalla or Foursquare give users rewards for check-ins and other discounts that will lead to more foot traffic to your store in a way that a larger platform like Facebook cannot do as successfully.

Clearly social media strategies are complicated and there’s no single, right answer for finding success. Investigate the available platforms and experiment. Find what’s working and what’s not. If you find that a certain platform is not generating results, don’t waste your time with it. Move on a focus on other platforms that are better suited for your business.

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