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Are You Loosing Twitter Followers?

You’ve been building your Twitter presence and you feel good about it. It is great to increase that number, but it is equally important to maintain that number. Use these tips to find out what may be behind your declining follower base.

Are you delivering the content you promised you would? If you own a clothing boutique, your followers are likely expecting you to tweet about fashion trends, clothing tips, store deals, etc. If your tweets are about your political opinions, or the new frozen yogurt place you tried yesterday then your followers are not getting what they signed up for by following you. Make sure that any personal opinion tweets go to your personal account and not your business account.

Are your tweets original? If you are abusing the retweet button, that may be why you are loosing followers. The retweet feature is wonderful for sharing content, but when you retweet something you should add your own opinion. Use a few words to share why you decided to retweet something. Your followers connected with you on Twitter to hear what YOU have to say – give that to them.

Do you use Twitter solely for promotion? Remember that Twitter is a social media platform. People join to be social – they do not check their twitter solely to read promotional messages. If you are doing some promotion tweeting, be sure to provide a value to your followers. If you are promoting something on Twitter, make sure your followers get a benefit from reading that tweet. For example don’t tweet “Buy our new perfume…” instead consider tweeting, “Mention this tweet for 10% off our new perfume.”

Do you respond? If your followers ask you a question, or reply to your tweets they probably want a response back.  Being responsive on your account assures users that they are tweeting to a real person, and not a pre-scheduled system. Twitter is about building relationships. If you are not building a relationship with your followers, they are not going to stick around to build one with you.

 

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This Valentine’s Day Social Media Is Not All About The Numbers

They say on February 14th love is in the air. But is it in your social media relationships? This time of year is about love and generosity. Make sure that that love extends to your online network. Take Valentine’s Day as a reminder to the real reason you are on social media in the first place.

This day typically has people evaluating the relationships that are important to them. Use this holiday as a way to show your users that you care and that they are important to you and your company. Share content that would be helpful to somebody today.  Share a romantic idea, a funny love story, singles inspiration – get creative. Let your followers and social media friends in on the love that is in your company. How did your company start? Probably with a passion or love for your product or service – share that.

Managing social media is about long term relationships. Companies and brands are at a point where they are trying to figure out the “secrets” to unlock social media success. In doing so, tools that track metrics are gaining popularity. Although these are important tools, social media is not just all about numbers. It is wonderful to follow users, add friends and get “Liked.” But more than that it is about following through, having meaningful conversations, and building real communities. Make sure that while you are keeping track of data, you are still keeping track of conversation. If your content is not getting reposted, don’t worry. Instead acknowledge the people that did respond. Reply to their comments and continue the conversation by asking another question. The people that comment on your content are users that are actually engaging with your brand – they may be interacting with you for more than just a discount deal or coupon code.

Cherish and nurture the social media connections you already have. Whether your users are married, in a committed relationship, have a crush or are celebrating love with family and friends – Valentine’s Day will is sure to be on their minds.

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How To Generate Traffic To Your YouTube Channel

How do you get more people to watch your YouTube videos? One way to generate traffic is to use the power of Pinterest. To boost your business and increase your subscribers, link your YouTube channel with your Pinterest account. If you already have both a YouTube and a Pinterest account, you may as well leverage the influence of both these social media platforms.  Remember, your YouTube videos cannot help your business if they are not seen!  Here’s how to get started:

If you do not use Google Chrome, download it now (it will make this much easier. Google Chrome offers a “Pin It” button that lets you take an image from any site and put it to your boards.  Once in chrome, to get the “Pin It” button go to http://pinterest.com/about/goodies/ – then simply drag the “Pin It” link to your bookmarks bar.

Before you do any official linking between your YouTube channel and Pinterest, you must make sure your YouTube channel is fully optimized to your brand. Anything in your YouTube description box must have a URL/link back to your blog or company website. This is usually where viewers look to get more information. You also want to ensure that your YouTube profile is fully developed – add a personal photo or company logo, and keep your description short and sweet (all of this will help to leverage all of your traffic from Pinterest).

Let’s go back to the “Pin It’ button you downloaded earlier. Simply click the button to Pin the video you want to share. Create a board that is dedicated to your YouTube channel.  When coming up with a board name, remember to focus on keywords. Pinterest not only generates traffic from its own community, but also from Google Search. So it is very important to consider search engine optimization.

Now that you have pinned your video, it is time to add keywords to your pin description.  Whatever you do, do not leave this box empty. It is also a good idea to add the complete URL to your company site inside the description box. This makes it easy for viewers to get back to your page.

Since you have pinned your video from your YouTube channel, users who click will automatically be taken back to your channel. In linking your YouTube channel, Pinterest account, and company blog you are generating more traffic to all three of your marketing platforms. Remember to pin all of your videos!

 

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Starting Your Own LinkedIn Group

First things first: as a small business owner, you should be active on LinkedIn. If you are not – create an account right now!  Yes, right now.

The beauty of LinkedIn is that it is full of resources. You can join groups that are full of professionals in your industry. Then you can use these groups to get product or service feedback, network, and even connect with future business partners or employees. In addition to creating a personal LinkedIn account, you should also establish a company page on LinkedIn for your business.

If you are considering starting a group on LinkedIn, here are some tips that will help you take full advantage of all of LinkedIn’s opportunities as a group leader.

If you choose to begin your own LinkedIn group, you have the option of creating a closed or open group. An open group allows any member to contribute and is visible to the public. A closed group is private and requires a user to be accepted to the group before contributing. When making your choice, consider that an open group will clearly grow faster, but it is also likely the group could be prone to spam.   Alternatively, a closed group will grow more gradually. Yet, the members will be much more targeted. Consider how you want your group to be seen and used when making this decision.

Remember that you started this group, so you must be a part of it. Be active and let your presence be known to your members  – it will help you network rapidly.

As the leader of the group, remember that you can make rules – this is a power that should be taken seriously. If there is an unruly member of the group, you can remove them. On the flip side, if there is a member that is a great contributor to your group, be sure to acknowledge them!

One huge advantage to creating a group is that you can send weekly announcements out to your members! This is an opportunity for you to contact your members directly. Just be careful to fill those messages with useful information – you want to ensure that your followers actually engage with the message (not just overlook it as spam).

LinkedIn is becoming a giant resource in marketing and business development. Use it correctly to see what it can do for you.

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Don’t Be Dull On Facebook.

Who can make a Facebook page? If you immediately thought “anyone”  you are absolutely right.  This is exactly why as a company it is incredibly important to make your page exciting. Getting those “Likes” does not mean all that much if you do not interact with your fans beyond that. One of the best ways to bring excitement to your page is to use Facebook apps.  Keep in mind that some of the ideas below are complex – they are often developed by a third party and then can be run on Facebook.

Create interactive quizzes. The truth is, as ridiculous as it may seem, people love taking quizzes about themselves. So whatever quiz you decide to create, make sure that the quiz is all about your customers. For example, if you are a frozen yogurt company the quiz could ask, “What frozen yogurt fall treat are you?” The bottom line is to make sure the quizzes ask personal questions. Keep it relevant to your business and all about your fan. To get it started, you could offer discounts to the first 100 people that take the quiz.

Use personal Facebook information to create a story about the user. People love interactive apps like this. Typically, apps such as these use the Facebook user’s photos, name, and hometown to fill in the story gaps. This usually gets a good laugh, which is great because it is likely to be shared. If you are a tax company, use the information to narrate a scary tax scandal

Make your apps about your fans. This option is not as complex as the two above.  Ask fans questions and encourage them to reply. Then, each month your company can highlight the fan that had the best response to your question. If you work for a beauty company, ask a question about the meaning of beauty. Offer a coupon or a free product to the participant with the best or most creative answer.

The Takeaways:

1. Make sure you are staying relevant to your business.

2. Be creative. Surprise your customers.

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Small Businesses on Social Media: Get It Right

Most small businesses feel a sense of urgency to get onto social media because of the tidal wave big brands have made on all social media platforms. Focus on your social media goals. Whatever they are, the bottom line should be to build relationships and grow customer trust. That means that social media is not the place to display your promotional copy. Get rid of anything remotely resembling a “BUY ME” button. Social media is about social engagement. Think of yourself in a social situation – do you spend the entire time talking about yourself? Hopefully the answer is no. This type of etiquette applies to social media as well. Just as you would in a social environment, strive to be interesting on social media. Post content that gives your followers or friends something to react too. If someone were to walk up to you and give you a compliment or ask you a question, you would never just ignore it. You would acknowledge it with a “thank you” or a reply. The same thing should be done on your social media platforms.

You are a small business. Your budget is probably much smaller than that of Starbucks. Inevitably, your social media strategy will be different than those big brands – that is okay! You don’t have to keep up with Pepsi. If you do not have the budget to giveaway the latest IPad – don’t do it. Offer a prize your company can handle such as a service, discount, or small product.  This also means that the participants in your giveaway are likely to be interested in your company, and not just in it for the free Ipad.

You have probably already picked up on the fact that there is no physical cost to join social media.  As a small business, marketing without fees probably sounds like the best kind.  But don’t be fooled – social media marketing is anything but free. Doing it right requires serious man-hours. The commitment to social media is unrelenting and endless. Engaging with followers and sharing valuable content is a full time job.

As a small business, you do not need to be present on every social media account. If you use Facebook over Google +, it does not mean you are a social media failure. The biggest error you could make is to have a Google + account that is completely neglected and shows inconsistent activity. It is better to have one or two active and up to date social media accounts than have five accounts that are not receiving adequate time and management.

Small businesses tend to make these mistakes, which can do serious harm to their social media success. Make sure your business gets it right!

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Holidays: The Season For Social Media?

People love the holidays! The chances are your business already has something planned to participate in the cheerful season. Holiday discounts? Holiday office party? Whatever it is, make sure it shows on your social media accounts!

December is already here, that means people are gearing up for the holiday season. This season is a great opportunity to adopt new social media tactics – with a holiday twist. People are already spending time on social media sites, and are getting excited about the holidays.  So why not get people excited about the holidays and involved in your company at the same time?

Give your followers another reason to engage with your company this holiday season.

  1. Start a Facebook Holiday themed promotion. There are several ways to do this. Consider a limited-time-only discount, supporting a charity, or giving a gift back to loyal customers. All of these promotions are ways to add a little something extra to your company’s Facebook effort.
  2. Promote a holiday-themed hashtag on Instagram. Encourage followers to upload holiday pictures using the hashtag, or pictures that are relevant to your brand. Make it a contest and award the contestant with the most “Likes” a holiday gift.  Make it easy for fans to enter the contest by just simply using the hashtag. Once a winner is selected, contact them to claim their prize through their social media account.
  3. Start a New Years countdown, asking users to share their resolutions. Try to think of ways your business could be part of a New Years Resolution.
  4. Host a gift giveaway that takes place between Christmas and New Years…this is sure to keep your fans in the holiday spirit!
  5. Use Twitter to show your holiday enthusiasm and excitement! Be sure to tweet any other contests or giveaways you have started on your other social media accounts!

The holidays are about giving back, so do something different and thoughtful for your fan base – thank them for supporting your business all year.  Even something small, like tweeting out holiday jokes or adorable pictures, can put a smile on a customers face! The holiday season is known for love, happiness, and positive thoughts for the New Year – make sure to be a part of that when it comes to social media.

 

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Social Media, Not Just Another Platform

The beauty of social media is that it is not just another advertising platform.  Social media does not have to be limited, and this is something to take advantage of. Abandon your campaign-focused mindset and adopt a strategic one. Your mindset should treat social media as an opportunity to connect, engage with, and learn form your consumers in an uninhibited space. Social media is generally not limited by budget – this is huge. This means that your advertising activity is not restricted to a few campaigns per year. Companies tend to conduct two to three campaigns on social media per year. It is important to place equal focus on your social media activity the rest of the time, your strategy.

Responding to your audience will better your  social media strategy. Social media allows you to talk directly to your customers, capitalize on that. This is invaluable feedback that you cannot get as easily or as quickly with other advertising platforms. Get to know your customers by using social media as a resource. You have easy access to what pages they are “Liking” on Facebook and who they are following on Twitter. Use this information to find out what matters to your customers. By gathering this insight, you can more effectively engage. Once you have this insight and customer data, use social media to drive action for your business. Develop your online presence by improving your strategy. Keep it relevant to your company, and engage with your audience.

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Business Blogging: Are You Doing It Right?

When blogging for your business, maintaining quality in each post is crucial.

Are your blogs solely full of opinions? This is a problem. To add value to your blog posts, include research on topics instead of just opinions. Use examples to add in-depth coverage to your posts. Cite reliable sources for your readers.

Think of every post as a product.  People buy products because they need or want them to serve a designated purpose. Just as a product is will only be useful if others buy it, a blog post will only be useful if people read it. Write content you believe people will be interested in reading about.  Tip: before publishing a blog, tweet a question that pertains to the blog. You can gauge the responses to the question and then determine if your content is of interest.

Quality blogs produce their own media content. Use your own images and graphics and incorporate them into your topic. Be sure to link your visuals to your original blog post to boost your exposure.

The point of your blog is to show readers you are a professional. Don’t hold back on the content you post just because it is freely available on the internet. Showcasing your expertise and knowledge on a blog shows viewers that you are good at what you do.

Blogs are informal by nature. However, it is important to recognize that your company blog reflects directly on your company. When blogging for your business, remember to share professional quality posts.

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