Why doctors need to be on social media

Having an active social media presence has become mandatory across different industries, even the healthcare industry. Unfortunately, many physicians find social media marketing intimidating.

The way patients approach healthcare today is different than it was a decade ago. Today, social media is the most relevant advertising channel for you and your practice. It is a cost-effective way to increase reach, build credibility, and attract new patients.

Still on the social media fence?

Here are 5 reasons why you should include social media in your marketing campaign.

Increase reach

With over 3 billion social media users, it is almost inevitable that the majority of your target audience has a presence on popular social media sites such as Facebook, Twitter, and Instagram. The majority of them log in on their accounts on a daily basis.

While social media was originally created to cultivate personal relationships, you can use it to get you and your practice in front of your target audience. Your existing patients are probably already following you, but social media allows you to reach more than just the patients you see in your clinic or office.

With the right strategies, it can help you broaden your audience and bring more patients through the door. Don’t be one of the many practices that are missing out on the opportunity to reach millions of people on social media.

Build a relationship with your audience

According to a study that was published in the Annals of Family Medicine, doctors spend an average of 17 minutes with each patient. That is not enough to address the patient’s immediate concerns, much less to build a relationship. Social media gives you an opportunity to connect with your audience and communicate with them outside the office.

As a healthcare professional, you have an opportunity to help people by correcting the spread of medical misinformation, helping chronically ill people feel less isolated, and encouraging them to pursue a healthier lifestyle. Of course, you need to make it clear that you won’t be providing medical advice. This should be done in the office.

With time and consistent effort, you’ll be able to gain their trust and loyalty. If you can create the ultimate experience for your patients, they aren’t likely to go to another doctor.

Attract new patients

The internet has changed the way people find doctors. They are no longer limited to physicians in their area. Although word of mouth and referrals still rank high as a means of finding new doctors, many patients would turn to the internet to find healthcare practitioners of all kinds.

In a survey that was conducted by Doctors.com, they revealed that 63% of respondents choose one doctor over the other because of a strong online presence. You want you and your practice to be at the front of a patient’s mind when the need for your practice arises. And that’s exactly what social media marketing is for.

Social media can be an invaluable resource to attract new patients. As mentioned above, it provides a way to reach a new audience, engage with them, and promote your services. When done right, it will bring you a steady stream of new patients and grow your practice.

Patients want you out there

According to a survey conducted by the National Research Corporation, over 40% of internet users rely on social media for health information. Some would turn to social media for advice when they have questions about healthcare problems or issues.

Your potential and existing patients are already on social media, and using these platforms to get in front of them makes sense. There is already a demand for health-related content, so why not give it to them?

In a hyper-connected world, people want to be able to communicate directly with major brands in their lives, including their doctors. Take advantage of this opportunity to market your practice and services to the exact people that are looking for you.

Become a thought leader in your field

More and more people go online to look up medical information. Since anyone can post practically anything, health information online is often unreliable. As a physician, you can’t just remain quiet and uninvolved while people spread inaccurate information.
Information sharing is one of the greatest benefits of social media.

Doctors have a powerful voice. It is time for you to dip your toes into the virtual waters and disseminate scientifically-proven medical information to the general public.

Always bring value to the community. Give tips on how to stay healthy. Share information about current illnesses going around. Upload links to new research about your area of specialty. If you can make complicated topics easier to understand, then you’ll be able to help millions of people across the globe.

 

Why doctors need to be on social media

Twitter Checklist

The Twitter Checklist covers the top things you need to remember as you are setting up your Twitter account for business.

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Pinterest Strategy and Goal Setting Workbook

The Pinterest Strategy and Goal Setting workbook walks you through how to create your Pinterest boards and posting strategy as well as how to establish your goals on the network.

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pinterest strategy and goals

Pinterest, just like any other network, requires care, commitment, and attention to detail when it comes to implementing your strategy and measuring your results. In today’s blog and this week’s Growth Prompt, we are building your Pinterest Strategy and Setting Goals for measuring your success.

Earlier in the month we’ve explored the in’s and out’s of what Pinterest is, as well as, how to create images, manage your boards, etc, but today we are taking that deeper dive into the strategies to use to optimize Pinterest for your business.

In addition to the information provided in this blog post, be sure to download this week’s growth prompt HERE. This PDF includes space for you to create your Pinterest Strategy and to Establish your Goals on Pinterest.

Download Growth Prompt.

Part 1: Creating your Pinterest Strategy

Step 1: Be Consistent.

On Pinterest in particular, it is of utmost importance to be consistent with your pinning. Why? Pinterest will show your followers a collection of recent and popular pins when they sign onto Pinterest. Imagine that none of your pins appear for days and then all of a sudden 10 branded images pop up at once.

First, the person isn’t going to know who you are and second, they are going to feel like you are spamming their Pinterest feed.

Rather than only signing on one time per month, instead we recommend trying to have a consistent flow of pins to your boards that consist of both your pins and those of other people.

To build Consistency into your Pinterest Strategy, you want to make sure that you have a clear understanding of:

  • When you can pin (ie, can you only commit to pinning on your computer at 10pm while watching Netflix or can you carve out time during the day)?
  • If you would benefit from a 3rd party application to pin and repin on your behalf?

3rd Party Apps to Help Manage Pinterest

Yes! These apps do exist and there are 2 in particular I recommend utilizing.

Tailwind:

The first, Tailwind*, has a robust pin-scheduling tool for your own pins and allows your to set schedules to pull from other pins, as well. Tailwind also includes Tribes, which are groups of people who have agreed to share each others pins on a specific topic.

Boardbooster:

Personally, I utilize Boardbooster* for my Pinterest management. With Boardbooster, you create Secret Boards and pin images to these boards rather than your public boards. In boardbooster, you then create a schedule for how many pins you would like to move from the secret board to your public board and what time of day you want these pins to be published. Boardbooster also has a looping function to repin old pins from your boards at a set schedule.

One downside of Boardbooster is that you can’t really visualize the order of publishing your pins, so let’s say you make 3 images for a blog post, when you pin them to your secret board, you also need to pin other images.

I love boardbooster, however, because I can spend one movie just pinning other images to my secret boards and not worry about Pinterest for a month.

Step 2: Create Multiple Pins for your Blogs.

Rather than just creating one pinnable image for your blog post, change the design and wording slightly so you have 3-4 images for each blog post. This especially works well if your blogs are 1000+ words long as you can create a pin for each topic you cover.

To manage this, I recommend creating a few layouts and templates in Canva that you can just swap out words and images. Then, as mentioned before, rather than pinning all the images at once, add them to your secret boards (if you use Boardbooster) with other images between and try to space out their publishing dates (or at least times).

You’ll also want to make sure the images are rotated into a board specifically for your brand and website. I recommend calling this board “From the XYZ Blog” or “Company Name Pins” – just something that makes it very clear that these pins are only from your website. Put this board at the top of your Pinterest boards as a featured board and you are good to go!

So, how do you incorporate multiple pins in a blog post without being overwhelming? Get your hands dirty with HTML and you’ll be good to go! 🙂

I recommend the following process for adding multiple pins to your blog post:

  1. Create images and name them with your blog topic then upload the images all at once to the end of your blog post.
  2. When you upload the images, add individual ‘alt tags’ to them with the following formula: BLOG/PIN TOPIC, keyword 1, keyword 2, #firsthashtag, #secondhashtag, keyword phrase 3, #thirdhashtag
  3. Drag and drop or copy and paste images to where they fit in the content (for example, if you have one topic at the start of the blog and it flows into another topic, you may want to include one pin that includes language from each of these sections rather than using the same language on every pin.
  4. With the remaining images that are at the end of the blog, you will now want to HIDE them!
  5. Just into the HTML for the blog post (in WordPress this is the Text tab above the content editor) and scroll down in the text editor to the end of the post. You should see the html code for the images here. This looks like: <img src=”URL” alt=”info you added to the alt tags”/>
  6. Directly before the first image you want to hide, add the text: <div style=”display:none;”>
  7. At the very end of the post after the last image you want to hide, add: </div>
  8. Click save and you are all set!

Step 3: Incorporate Pins from other Websites.

The last core piece of your Pinterest strategy is to include the Pins of other accounts and to pin images directly from other websites.

When you pin from other accounts, be sure you are looking to find popular RICH pins that include keywords in their descriptions and are frequently repinned. Typically, when you search for a topic, these pins will appear first in the search results.

Why do you want to only repin rich pins? These are often shared more frequently and if your account is posting pins that are shared frequently, you will tend to show up more frequently in Pin search results.

You also want to pin images directly from different websites because then you have the added benefit of having your profile link appear alongside the pin rather than only appearing when someone clicks to expand the pin!

Part 2: Setting your Pinterest Goals

There typically are two main goals businesses set for Pinterest. The first is much easier to accomplish than the second, but both simply require that you are consistently active on Pinterest.

 Goal 1: Gaining Name Recognition and Exposure.

Gaining name recognition and exposure is a great goal for Pinterest and is actually fairly easy to accomplish!

With my Pinterest account, I was able to grow from 100 followers to 60,000 pin views in a matter of 3 months. How? I wrote blogs and used Boardbooster to consistently pin new images, my images, and repin for me while I worked on other aspects of the business.

You can do this too, if you follow the strategy steps outlined above.

 Goal 2: Growing Traffic to Website.

Though to reach the first goal of gaining exposure doesn’t necessarily require you to blog, growing the traffic to your site ABSOLUTELY requires that you blog for your business! This makes attaining this goal a little more difficult as you need to build time in your schedule to blog and create pinnable images.

Once you create your schedule for writing blogs and the images, then, as long as you are using keywords in your descriptions, sharing the pin to group boards, and testing out different pin designs, you can be fairly certain people will click through to your site.

Final Thoughts: Freebies

So, as I wrap up, there is also the important notion to remember about what to do once people get to your site!

I always recommend including Content Upgrades in your content as a way to capture the names and email addresses of those who click through the site. This means in addition to creating the blog post and images, also creating a download and a form to add even more information to your post. Once someone signs up to download the form, you ‘own’ their email address and can send them weekly tips and news to continue helping them on their educational journey in your industry!

We’ll be doing an entire section on the ins and outs of Content Upgrades (Freebies) and Welcome Series, so stay tuned!

 

LinkedIn Checklist

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The Instagram Caption Cheat Sheet covers our tips for effectively writing your business Instagram captions.

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blog sharing checklist

The Blog Sharing Checklist goes through the steps for you to take to share your blog across social media and your newsletter most efficiently.

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Did you know?  Pinterest is the 3rd most popular social network and it has become a huge search engine!  People turn to Pinterest on the daily to:  shop, find information, ideas, educate themselves, organize themselves and so much more.  Once you get to know Pinterest and all that it can provide for you, the love affair begins 😉

To make sure your brand’s content hits the ground running, there are some basics you need to have in place, especially when it comes to graphics.  Pinterest is a highly visual platform.  Understanding the best graphics to use on the site is key to making your account perform its best.

We want to make sure you and your brand look your best on Pinterest, so, we put together this helpful 2018 Pinterest Image Size guide.  Download it, print it out, and keep it handy so you can have these image sizes available at-a-glance!  Download the guide HERE.

Part of being successful on Pinterest requires your ability to be found!  That’s where hashtags (#) come into play.  Once you have an understanding of how to utilize hashtags, you will notice an increase in your Pinterest traffic.

Hashtag Know How!

Here are 3 strategies you can use to get your hashtag game in place for your brand

STRATEGY #1:

Know the number of hashtags you can use one 1 pin.  A recommended rule of thumb is to use no more than 20 hashtags per pin.

STRATEGY #2:

Always use hashtags on the pins you post.  When people search hashtags in the search bar, Pinterest will compile the latest pins chronologically, placing the newest pins at the top of the list. That’s where you want your pins to live.

STRATEGY #3:

Organize a list of hashtags for your brand.  Categorize you hashtags into 3 buckets:

  1. Branded Hashtags:  a list of hashtags that only relate to and describe your brand
  2. Trending Hashtags: a list of trending (popular) hashtags on the topics you post about (these hashtags will frequently change based on the topic and current trends you are posting about)
  3. Content Related:  a list of content related hashtags to use in order to describe the post you are pinning

Best Practices When Selecting Hashtags:

  • Avoid using very broad hashtags, be more specific and try to think like your audience.  What hashtags would they use to find your pin?
  • Don’t be afraid to use hashtag phrases if they help to define your audience even better.  For example, we may use a hashtag phrase like #SocialMediaTraining as a hashtag to reach our audience.
  • Do some research!  When adding a hashtag to a pin on Pinterest, Pinterest will populate a list of suggested hashtags.  Next the hashtag, you will see how many pins are using the hashtag you are considering.  If the number is HUGE, your pin may get lost in the shuffle.  Try to determine how you can make your pin more niche with a more specific hashtag or hashtag phrase.

When working with Pinterest, our best advice is for you to get started, have fun, and experiment with different ideas, strategies, and tactics.  Happy pinning!