What’s your priority on Facebook? Think about your personal use of Facebook for a moment. Now ask yourself this question: When was the last time you opened up Facebook to: Make a purchase or a donation? Find out the latest news from a brand? Connect with your friends? If you’re like most people, you’ve never done No. 1 or No. 2, and you always do No. 3.
So Facebook is about friends connecting with friends, as shown above in this graph from the Atlantic. The biggest mistake that companies make is forgetting that for most, Facebook is all about connecting with friends . So the next time you make a Facebook post or launch a Facebook campaign, think about how you can make it about your community rather than about you.