Not too long ago, patients relied on word-of-mouth referrals from family and friends when looking for a healthcare provider. Others would browse through the Yellow Pages and find a hospital or practice closest to their location. Today, however, the internet has become a major force in patient decisions.
With volumes of information available online, it has empowered prospective patients to find the care they need in the moments that matter most. Patients no longer have to rely on their gut instinct, guesswork or their friend’s advice.
If you want to reach new patients, then you need to know how patients are looking for providers online. Use them to your advantage to convert those searching prospects into patients.
Social media
More than 3.5 billion people are using social media. 54% of them use it to research products, services, and even healthcare providers.
Although word-of-mouth still ranks high as a method for finding healthcare providers, social media largely contributes to how patients choose one. Many prospective patients, millennials in particular, are apt to solicit input through social media. They put a lot of trust in unbiased opinions and recommendations from other patients.
According to a PwC Health Research Institute report, 41% of patients said that social media content impacted their choice of physician or hospital. Always bring value to your patients and give them a reason to follow you. This is one of the best ways to establish a trustworthy reputation for your medical practice on social media. It can be as simple as giving tips on how to stay healthy, reminding patients of essential vaccinations or sharing information about current illnesses.
Patients turn to Google
The internet is a fantastic source of medical information. When patients do not feel well, they don’t usually think about scheduling an appointment with their doctor. Rather, they would consult Dr. Google first and research their symptoms to learn more about their condition.
Once they have a good understanding of their condition, that’s the only time they would search for a medical practitioner. They would key in keywords such as “cardiologist near me” or “diabetologist in Miami”.
If you want to reach new patients, then you want your page to rank well on Google. That means, your name must land on the on the first page of Google search engine results page. Otherwise, prospective patients won’t find you.
Use SEO to rank higher on Google. Start by dominating long-tail keywords. Research keywords that are relevant to your practice and create content based on that keyword.
Long-tail keywords are easier to rank for as the competition is lower. That means, it will take less time and money to rank compared the big and popular ones.
They read online reviews
Majority of patients would conduct online research even after receiving a recommendation or referral. They want to know what being your patient is like before scheduling an appointment.
88% of patients use online reviews as a step towards finding a new doctor. This helps new patients make a more informed decision about who to choose. They will quickly eliminate providers with poor reviews.
In the age of internet, your reputation is whatever Google says it is. If prospective patients do not find reviews online, they’d think twice about making an appointment. As a healthcare provider, you want to have a positive online brand reputation that earns the trust of patients.
A great way to improve your reputation is to list your practice on doctor review sites such as Zocdoc, WebMD, RateMDs, Vitals, and Healthgrades. These sites that can help you improve your reputation, generate new patient leads, and gain trust.
More positive reviews will ensure that you are listed ahead of competitors in search results and will drive traffic to your website.
Location-based services
Convenience is a key factor in selecting a new doctor. In fact, according to Healthgrade’s data, location is a highly significant consideration when a patient chooses a doctor or a hospital. Majority of them prefer physicians and healthcare providers within their area who can assist them with their needs.
Building your local search presence will help you gain a significant step over the competition. Google My Business is a great tool that can do wonders for your local SEO. It puts your business on the map so potential patients can find you.
It is also a good idea to optimize your website for local search. To boost your local SEO, make sure that you include your location in keyword phrases across your website. Instead of using keywords such as dentist, use dentist in Phoenix.
https://socialspeaknetwork.com/wp-content/uploads/2020/02/How-patients-blog.png10801080Kathlyn Angeleshttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngKathlyn Angeles2020-02-19 09:11:472020-10-02 14:48:41How Patients Find and Select Healthcare Providers and How to Use it to Your Advantage
A question that we get asked a lot by our clients is, how do you create professional looking images for your social media posts and your blogs?
It can get a little pricey if you have a graphic designer that’s creating every single image for your digital marketing strategies. Every social media image, every Pinterest image, every Instagram, every blog. And so, we wanted to talk to you today about a tool that we use for our clients called Canva.
Reasons why you should use Canva
It’s affordable
The one thing I really like about Canva is, it’s really affordable. Now we’re talking about your social media posts and your blogs.
If you are needing images for your website, your branding materials, we highly recommend working with a graphic designer, and a branding expert to really pull in that voice. Once you’ve worked with a branding expert, you usually have a set of thoughts and brand colors that then you wanna be able to incorporate into your social media posts and your blogs.
With Canva, there is a free site and a paid site. I think the paid site is only, $14.95, and I highly recommend it.
Maintain brand consistency
One piece with social media is really to make sure that you have that brand consistency. So whether they’re looking at your website mobile-y, on the computer, they have a brochure, a business card, social media posts, they know that it is your practice from your brand’s colors.
If you look at any large company, they follow through with that. Their TV commercials to their promotional products, their social media, their website, everything has the same look and feel. And that’s exactly what you want to do with your social media marketing strategy.
You can also upload your brand kit, which is really cool, because like I said, we have those brand colors, those brand thoughts and we want to make sure we have the right logos. So, we can upload the logos in here. You can upload the exact brand colors and your brand thoughts.
In every image, our three brand fonts are gonna be this playlist correct? This one the playlist here and then Raleway. And so on each of our images for our blogs or our social media, you’re going to see one or all three, depending on the text of these fonts. You’re also going to see our brand colors.
Now, if you look on our website, you’re going to see more of these teals and the light mauve and beige. Sometimes what we have is aspect color, so we have a logo that is this yellow and this teal and that helps kinda just make up that image pop, but it’s still within our brand’s color, so we may not use this orange all the time, but we may use it as an aspect color on one of the images. So this is a great way to really stay true to that brand that your design team have put in place.
Create images for your digital marketing
The other thing with Canva is, if you click on Create A Design, they have every size you need. So this makes it really easy. You can do a poster, a logo, a card, you can do brochures, but most importantly, you have all of your digital marketing templates in here too. You have a YouTube cover. You have, if you need help making your Twitter header the right size, or your Facebook page, but most importantly social media.
So, the social media template is what we use for Instagram and for Facebook, it also does work on LinkedIn. Canva does link to Pixabay. So there’s free images in here and there are paid images.
Resize images for you
The one thing that’s also really good about Canva is you can resize them.
So let’s say you want this image you’re doing and you did a video to go with it, but you want to resize it to the YouTube thumbnail. You can click resize and you can either create a custom size Pinterest, you can type in YouTube, so this can be the YouTube thumbnail. It will look just like this, but in the YouTube thumbnail size.
So it’s going to be easy to upload, keep that brand consistency, and not have to recreate that image. Like, okay, what size was this? What did I have here? It does all the hard work for you. So that is a great tool.
Free ready to use templates
So, with Canva it will tell you if something is free, or if you have to pay for it. And they have by categories too. So if there’s something that specific that you are looking for, so let’s just type medical and they have all these different templates already in here.
Now some of them are free and some of them are paid for. One thing that I recommend if you’re looking at, let’s say you love this template, but it is not free, you can purchase it. They’re usually between $1 and $5 and then you can re-use them, but you can also create that image by yourself without having to pay for that template.
How to use Canva
This is my favorite part of social media, creating the images. It’s also the most time-consuming because you want that image to be perfect.
And so, what I always recommend and what we do for our clients is we create different templates. So we may create 7 to 10 different templates for that client. Let’s say these are the recent ones I’ve used, and so, they’re all gonna be within these 7 to 10 templates with their branded colors, their brand fonts and we rotate that.
Choose a template
Start by choosing a template. So let’s say we want to use this one – It’s world day for safety and health at work today.
So sometimes, this is the National Nurses Day, happy National Nurses Day, so sometimes they already have templates in here, and you can come in here and just change the brand colors, so we can just change this to the colors that we would have for our client.
Make necessary changes
As I have said earlier, we can change the colors to suit our brand colors. Then, we can add our logo on to it. We would change the content here, so if we wanted to change this to an accent color, but then keep this message, we can do that, or we can take out this content all together and put in our own content.
Edit texts
Now, the fun part of the text. So February is National Heart Month, so let’s add in this. So we wanna make this larger, so they have obviously different sizes that we can have, maybe I wanna make this really big, and then do this. And then National Heart Awareness Month. And let’s make this larger. So I’m using my brand colors and I can move that content wherever I want it.
So we go back to that template that we liked, we have the content here, maybe we want this to align with that there, and then we wanna have, we want this to come up a little bit, and then we wanna have in our just like our website down here, www.heartplus.com whatever your website is. We want to bring this down here with maybe some contact information.
Pick an image
Now, we obviously need something here. So you can type in a keyword. It will show you that these are the paid ones. If you click on to here, it will say free, and then you can apply filters.
So you can pick any image that you want. And again, this is where it can get a little time consuming, so you do have to play around with this a lot because it’s important to know how to search for the different images.
Play around with templates, images, and texts
I also like using ones that have the image in the back with the text overlay. I think that those are very clean and you just want to make sure that whatever your brand message is, whatever that message is, you just make sure that this image is clean and easy to read.
So maybe you’re talking about healthy eating. So again, you can just drag this image over on top of the image that’s already there and it will automatically replace it.
So now, you can change out your content here, you can change the background color if you want it to be one of your brand colors, you can do that.
Save the image for future use
So all you have to do is come in here each month when you’re creating your content, and there’s two ways of doing this. If you come back to the main page here and you go to all your designs, you can copy this design for each week.
Let’s say February is National Heart Awareness Month. And so then now you have created this template. So then next month, all you have to do is come in, change February to March and put in whatever March’s National Awareness Month is.
Change out the logo if you need to, or move it down here, add more content, or contact information. So now we have two templates, so we’re going to do the same thing. We’re going go to add new page and go to templates again. Now, if you didn’t like any of these, you can use any of these that you want and change it around.
I always like to be able to look back at the images and especially if you need to make a change, you don’t have to re-create that image all over again. So you can come in to here and you- can, the templates that we have created right here, we can then just click this and do make a copy, and then you can label them every week.
So week of February third, week of February 10th, and then you have five or seven templates in here with the content, so you can just download them.
Canva has templates based on holidays
Again, I would take some time with this to really look at which templates you like. Are you doing a lot of testimonials? Testimonials are a great way to promote your practice. So maybe something along these lines, you can do something like this where you have the testimonial here with maybe pictures of the staff that, that patient is talking about, there’s a ton of different templates in here and the thing with Canva is they’re always adding new templates based on the holidays.
So if you wanted to put out a Happy Valentines Day, you’ll find some templates here. Even if you want to use this template, you can change these colors to your branded colors. And so that’s a really great way to still have that, those posts that are, Happy Holidays, Happy Valentines Day, Groundhog Day, whatever you wanna talk about, but still keeping that brand consistency.
So take some time scrolling through here to really figure out which templates you want, and you don’t have to always just use those 10, maybe you have a brand template of 20 of them.
Final thoughts
Canva is simple, it’s fun to use. It does take a little bit of time in the beginning, but really once you have those brand templates down, it’s just changing the content and being able to download those and implement them in your social media strategy.
If you need help on how to create your branded templates or if you would like help with the management of your social media marketing, we are here for you. You can head on over to socialspeaknetwork.com and schedule a free 30-minute consultation, and we would love to see how we can help you with your digital marketing strategy. Have a great day!
https://socialspeaknetwork.com/wp-content/uploads/2020/02/Canva-blog.png315560Amber Irwinhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngAmber Irwin2020-02-12 08:00:212020-02-07 21:01:19How to Use Canva for Your Medical Practice
At this point, it’s no question whether or not your practice needs to be on social media. Almost everyone understands the importance of having a solid social media presence. However, most are overlooking the benefits of Instagram as a marketing platform.
Why Instagram?
Instagram is one of the most popular social networks on a global level. It has grown immensely over the years, with over 1 billion monthly active users.
Whether you’re a dentist, dermatologist, cosmetic surgeon, plastic surgeon or an oncologist, marketing your practice on Instagram is going to bring you the business you seek.
Here are some tips on how to make use of Instagram to promote your medical practice.
Plan out your grid
Instagram is a predominantly visual platform. If you’re looking to turn your viewers into followers, then you’ll need to put aside time to visually plan your feed.
Your Instagram feed is one of the first things a visitor sees when they land on your profile. You want to create a cohesive Instagram aesthetic while still showcasing content that aligns with your field of specialization. This will give visitors a feel of what your brand is about in a matter of seconds. Plus, they are more likely to follow you if they see a visually attractive and cohesive grid.
Share images people can connect with
As a medical practitioner, the last thing you want is to put off your audience with gory surgical images or pictures of intimidating medical equipment.
There are 3 things you want to accomplish when planning your Instagram content:
Engage your audience
Provide content that is informative, interesting, and inspiring to potential patients
Highlight a service you offer.
The goal is to share images people can connect with. If you’re a plastic surgeon, you may use your Instagram feed to show before and after photos. Consistently post photos of your best cases to keep people coming back for more.
With patient approval, you may also post about your patient’s success stories. This can go a long way toward alleviating fears and finding inspiration through a life-changing illness.
Use your captions to prompt discussion
While we agree that photos matter most on Instagram, that doesn’t mean that the caption should be treated as an afterthought.
People like to know that you value their thoughts and opinions. Ask them questions, tell a story or ask for their opinions. It shows you care about them and you’re interested to connect with them. Really get in there and converse with your audience.
It may seem awkward at first but go for it. You’ll be surprised at how many of your Instagram pals will be chatting and engaging with you.
Add video to your content
A picture paints a thousand words, they say. But videos can convey even more. Video has been found to drive more interactions and provides more opportunities for you to stand out. It gives you an opportunity to reach a much larger audience, show your personality, and educate your audience.
Videos can be shared in stories, in the newsfeed, and can be used to create a high-converting ad campaign. To maximize your use of video, make sure that the first few seconds of your video is attention-grabbing.
Find something that will set yourself apart
With one billion monthly active users, Instagram has become an integral part of every brand’s marketing activities. If you’re looking to amplify your presence on Instagram, then you need to up your Insta game to cut through the noise.
For instance, Dr. Sandra Lee (aka Dr. Pimple Popper) is a big hit on social media. She has more than 5 million subscribers on Youtube and over 3 million followers on Instagram. She has both entranced and grossed out her followers with her knack for popping.
Find something that will set yourself apart and give your audience a reason to keep coming back.
Hashtag strategically
Hashtags are a great way to categorize your content. It makes it easier for users to find you and reach out to your prospective audience.
Use trending hashtags to get in front of more people. Make sure, though, that these hashtags are related to your niche. You may also consider using a branded hashtag. It could be something as simple as your name or your tag line.
Prompt your followers to use your custom hashtag, and you’ll soon learn just who your superfans are.
Collaborate with influencers
These days, social media influencers are like modern-day celebrities. Consider reaching out to other influential Instagram users if you’re looking to increase your visibility.
When looking for influencers, look beyond the follower count. You want to find an influencer who will resonate with your audience and drive engagement amongst the community.
https://socialspeaknetwork.com/wp-content/uploads/2020/01/Instagram-for-Blog.png800800Kathlyn Angeleshttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngKathlyn Angeles2020-02-05 08:00:262020-10-02 14:49:45How to Use Instagram to Promote Your Medical Practice
Today, we’re going to be talking about search engine optimization for healthcare clinics, for medical practices, and why this is so important.
In our blog post, we also have a video that specifically is about how to do keyword research, and the ins and outs of search engine optimization so that you can actually do it, but this podcast is mostly geared towards why you need search engine optimization and the benefits of it.
To start off, why is Search Engine Optimization for Medical Practices important?
One-third of patients today are using their telephones or tablets to research and to book appointments. You need to make sure that you’re being found online.
58% of healthcare marketers are using blogs and that’s compared to 74% of all marketers. This means that there is room for you to grow in that space.
And 62% of smartphone owners use their phones to search for health information. So it gives you a chance to actually answer those questions.
What Does Search Engine Optimization Do for Health Care Practice?
Search engine optimization does more that just get your website ranking higher on Google and other search engines. SEO has other ways that it is useful. SEO as a piece of medical marketing allows you to:
Build trust with prospects
Share valuable and education content
Make sure you are appearing in Mobile search results
Additionally, there are different types of search engine optimization that you can pursue in your digital marketing strategy. SEO is not a one-and-done thing. There are tactics you can implement to make sure you continually are increasing your SEO. Search Engine Optimization is made of two main strategies – On-site and Off-site. Below is a list of the Social Speak recommendations for how to boost website traffic and grow your network of prospects online.
Types of SEO for Medical Practices
Off-Site SEO for Medical Practices: This includes building links from referring domains, backlinks, directory listings, and submitting your website and blog posts to syndication websites. Typical 1st-page listings on Google have exponentially more backlinks than those on the 2nd or 3rd page of search listings. These referring in-bound links need to be high-quality, as well. 10,000 links from websites with a low domain authority can be less valuable than 1 link from a well-established domain. Activities we recommend are:
Research your competition at NeilPatel.com. This is a free keyword research tool that allows you to see what websites are ranking for select keywords, their domain authority, and how many backlinks they have into their website.
Write high-quality blog posts (see on-page SEO below) and reach out to webmasters of websites in your industry to pitch adding a link to your resources.
Find websites in your niche that accept Guest Blog Posts. Write an article with a link back to your website.
Add your website to directories and optimize the content.
Comment with a link back to a resource on your website in forums and on other blogs
On-Site SEO for your Health care website: On-site SEO includes making sure your website is both up to date and that you are consistently producing keyworded content.
Website Security: Old PHP versions, outdated WordPress files, and expired SSL certificates are all key indicators that have harmful consequences for your SEO. We recommend backing up your website at least monthly and updating all theme, plugin, and WordPress files. There also are services that scan your website daily for malware or security vulnerabilities.
Blogging and Article writing: Gaining inbound backlinks and your ability to show up in search results for specific keywords are driven by high-quality, keyworded content on your website. The highest-ranking websites across industries produce blogs and articles on their websites multiple times per month and many take to blogging daily. These blogs aren’t just 500 word articles – they are well-researched pieces of content that could be 1,000 to 10,000 words long.
To find what topics to write about, we recommend:
Steps for Research
Your own brainstorm
Google related search results and ‘smart’ search results or ‘featured snippets’
How to find topics and keywords to use in Medical Marketing?
Why your medical practice, why as a doctor, you need to be focusing on search engine optimization.
In the video above, I show some of the tools that we utilize to find what keywords to focus on for your medical practice to build up that search engine optimization. So I’m going to share my screen and the first thing that you are going to see here is a tool Ubersuggest. Now Ubersuggest is Neil Patel’s tool, and it is a free tool that you can utilize. I am signed in right now, but this is free. It’s something that you just sign in with your Google account. And then by doing that, you can hook it up to your website so that you can measure things like traffic and the number of backlinks you have, any new backlinks that are showing up and things like that. It takes all of Google’s tools and compresses them into reports that you should be taking a look at for search engine optimization.
We utilize Ubersuggest as a way to find really specific content that you can include on your website and then also to get a sense of how many things like backlinks or the page rank of your competition. So I did a search already for pediatrician. We worked with a lot of pediatrics offices, and so I thought this might be a great thing to start with. So as you can see, when we do a search for “pediatrician,” we have a list of keywords over here and these are just suggested keywords that are similar to “pediatrician.”
The volume of the searches, cost per click if you were to bid on this using Google ads, page difficulty and then the SEO difficulty. So for most websites, if you’re seeing competition having a SEO difficulty here of 62, 65, 46, these are going to be pretty difficult for you to rank for, especially if you haven’t built that foundation of keywords that Google is already ranking you for. So we recommend scrolling down on the list until you find that SEO difficulty that’s a little bit lower.
Using Filters to Narrow Keywords
Now, you can use this filters technique. And so here, you can set what you want the search volume to be as well as the SEO difficulty. And so we actually utilize that, but for the purpose of this video, I want to show you kind of all the keywords that show up here. Then, over on the right hand side of the screen, you’re going to see the actual results that show up in Google. So for “pediatrician” for example, we only see a lot of WebMD, HealthyChildren.org, Verywell Health etcetera, pediatrics – a lot of very highly ranked websites with high domain scores. The domain score is how positively Google sees you. Most likely, trying to rank for the word “pediatrician” probably isn’t going to be good for you to start.
Build a foundation of keywords to then rank for more difficult keywords
However, as you build up that foundation of keywords below that, you can slowly work up over time for a top keyword like pediatrician. So let’s see what keywords we should be focusing on. So if you scroll down, there are quite a few for pediatric urgent care or for specialties that you might have.
“Pediatric urgent care near me,” for example, that has 20. And so this is the type of search that people do when they’re on their phones, so they’ll rather than typing in, they’ll actually say, “Pediatrician,” or “Pediatric urgent care near me.” So you want to make sure that you’re including language like that on a blog post or on a page on your website. Here we’ve got “urologist.” So that’s a different one. Even “pediatric clinic” has a lower SEO difficulty score. So rather than just going after pediatrician, you could have “pediatric clinic near me,” “pediatric urologist.” So again those specialties are good to highlight as well. I saw it down here on… Let’s see. Pediatrician for kids.
These are called long term keyword phrases. And so as you’re writing content, again, don’t just focus on that top keyword. Think about those secondary and third keywords that make up phrases for you to write content around.
Here we go, “pediatrician near me that accepts Medicaid.”
So if you accept Medicaid, this could be something to make sure to put in a blog post or on your website at somewhere just because it is absolutely something that is getting quite a few searches.
And yes, these are national numbers. But still, it ranks up here and that has that lower SEO difficulty. Now, one of the things that I like about this table here is the tool Ubersuggest also allows you to look at related keywords, questions, propositions and comparisons all of these make fantastic blog posts because they are really answering the questions that people have.
Specific Keywords for Pediatricians:
“pediatrician when you are pregnant” – you could have a blog post specifically about how to find a pediatrician when you’re pregnant or when to start talking to a pediatrician. Even answering things like, “Will a pediatrician prescribe birth control?” I am assuming that you probably aren’t, however, this is a question that people are asking and it’s something that you’d be able to rank in the eyes of Google for and start building up that foundation. So over time, you can start focusing on those keywords that 100% you need to be ranking for.
“Pediatrician accept Medicaid” – if you do accept Medicaid, this may be a great topic to rank for and write about. Describe the process, have a doctor interview, etc.
“Pediatrition for ADHD” – you could have a post that’s specifically on why your pediatrics office, the pediatrician office near them, is the right fit if your child has ADHD and you’d want to make sure to include this exact phrase right here.
Let’s say you do end up writing a blog post on Pediatrician for ADHD. You would then be able to come over here to see who else is ranking for that keyword. Now, if we take a look here, these domain scores all also do have… They are all fairly high as well. So what you can do is you can reach out to the author of, let’s see what’s this, everyday health protocol is, ‘Find the right ADHD specialist,’ and you could email the webmaster or the editor of this article and see if your article, if it is educational and provides great information you can actually email them to see if they wouldn’t mind adding you as a resource that they link to within their blog post. Now, getting these high-quality links back to your site are incredibly important for search engine optimization. We do see, for example, right here. So this person eastbaypediatrics.com. They don’t have any links. They are on the second page, so you can see the number of visits does go down, but their domain score is seven. So if you have the right content that’s related to Pediatrician for ADHD and you start building backlinks from these higher articles here in higher websites, you’re going to be showing Google that your content is very well written and it’s relevant and that people want to read it.
Pediatrician for ADHD could be a great topic to talk about.
Another option on Ubbersuggest Keyword Tool is comparisons. I love writing articles with comparisons. I think that this is a great way to stand apart from your competition, to provide great value.
A recommendation here could be for pediatrician writing one about “pediatrician or family doctor.”
What’s the difference? Why would you choose one versus the other? If you are a family doctor, this is a great topic to talk about as well. Other examples are: family medicine versus family doctor. With pediatrician or family doctor, for example, it only has 90 searches. However, that means combined with this page difficulty of five and the SEO difficulty seven, most likely you’re going to make an impact by writing about this topic or having one of your doctors answering this question, and you would be more likely to be able to place on the top pages of Google fairly quickly for this, especially if you then go out and get those backlinks.
Read the rest of the transcript for the video on How to Do Keyword Research with Ubersuggest for Healthcare SEO
11:26 CM: So one thing, once you have a topic or a handful of questions that you’ve found that people are asking about your specialty, you can then write up an interview for your doctor. And we love doing this just because it allows you to get multiple media at one time. So you have the audio if you ever want to start a podcast. You have the visual component through the video. And then you also easily get a transcript of this keyworded content of questions that people are actually asking that then you can put on your website. We have a full blog post. I’ll link to it down here that is about how to utilize interviews or videos in order to make transcripts that can then be turned into a blog post. You’ll see even with this video, we had that podcast. The podcast is the intro to this blog post and then this tutorial is really the bulk of that blog post. So we’ve talked about Neil Patel’s Ubersuggest tool. This is a free tool. There are plenty of paid tools that are very similar. Keyword Finder is one that we’ve talked about in the past and that is just kwfinder.com. The problem with this is they now are… And you’ll see it’s a very similar layout to Neil Patel’s.
12:46 CM: However they restrict the number of searches that you can do on the free account whereas Neil Patel’s tool really is a free tool. Yes, if you are linking up your website, they are probably collecting data on the number of visitors and the backlinks and everything. However this is a great free option.
13:27 CM: So, there is that Keyword Finder. Moz has a SEO tool, I think. HubSpot has a website grader. That’s always good to look at. But this again, the Neil Patel one, it is a great way to dive into how well the backbones of your website are even performing. Are there pages that don’t have Header 1 tags? Are their pages that are missing Alt tags on images? Can you improve the number of pages that are linking together kind of things like that? Neil Patel’s tool really showcases that very well. The last thing that we do, however, when we are doing keyword research is we actually turn over to Google and we take a look to see what other people are actually writing and to see if Google has any other recommended search results. So I’m going to do this. The pediatrician or family doctor, and I just go right over here to Google. Now oftentimes, I will be in the incognito mode, and that’s just so that I can really see everything that they have. But you can take a look to see what other people are talking about. So, you’ll notice a lot of these folks are using that keyword that we just searched for, “pediatrician” or “family doctor” in the title of the website or of the article.
15:00 CM: And here, if you don’t see that happening then make sure 100% that you are writing on that topic, ’cause you would, by having keywords, that phrase, in the title of the page as well as in the URL, it can be a great way to show Google right away, “Hey look, I’m actually talking about this whereas my competition isn’t necessarily talking about it.” But you can get a sense of what other people are writing about. So, how to decide, how to decide? So this one is “choosing a pediatrician for your new baby.” I’m sure in here, in this kid’s health article somewhere in there, it has “pediatrician versus family doctor.” Oh, this a… This looks like a forum. So forums can be great places to then get more backlinks into your website. So if you write an article “Pediatrician versus Family Doctor,” absolutely post it. This from 2011. So it’s not too current, but post it as, “Hey, we just wrote this great resource that it might be helpful for you as you’re deciding whether to utilize a pediatrician or a family doctor,” and add the link into a forum. Quora is another great place, Q-U-O-R-A, for you to do things like that as well.
16:26 CM: So if you see somebody asking a question “pediatrician versus family doctor” there, you can add your content and a link there as well, and that counts as a good backlink too. Let’s see, Revere Health, so they have “pediatrician versus family care doctor.” So they have just, “Pediatricians, family physicians, how to search?” So this is a very short article. Imagine if you had this article and then three videos of different doctors answering specific questions about when to utilize a pediatrician when family physicians are appropriate and then comparing the two of them. So by having that multi-media, it allows you to have much more content very easily on your website. Additionally, right here, we’re not seeing any videos popping up. However, there would be a chance that your video would be able to show up. Let’s see, so there are some folks who have talked a little bit about “pediatrician, family doctor, pediatrician,” “the difference between family medicine and internal medicine.” So, no one specifically, at least on this first page, has answered the pediatrician versus family care doctor or family doctor.
17:48 CM: This’s one, like another forum. So this could be a great one to talk about. Just going to keep on going down this rabbit hole. [laughter] People are asking their peers for their insights about whether they should utilize a pediatrician or a family doctor or go to one specialist or another. This is an excellent opportunity to jump in and see if you can also write content or have your doctors film content about the topic. So it’s important to have your website again ranked on Google, just because most folks, most prospects that you have are looking for your specialty online or they’re researching the referrals that they get. They want to make sure that you are the correct choice for them and for their family. And by doing keyword research, you can start to understand what language they’re actually utilizing and what questions they actually have as they’re going through this decision-making process? Search engine optimization has the ability to drastically increase the ROI that you get from digital marketing, just because it gets you shown more frequently on Google as well as increases the brand recognition and quickly increases the fact that people will know, like and trust you and that you’ll become more of a household name.
19:22 CM: So, we highly recommend utilizing search engine optimization. And when you’re going through and first starting out, please take a look at Neil Patel’s tool. You can do a Google search for Ubersuggest or its app, neilpatel.com/ubersuggest. And you’ll be able to get there. From here, type in that top-level keyword that ultimately you do want to make sure that your website ranks for and then take a look at the related, the questions, prepositions and comparisons to see if there are any sub-topics that are going to be more likely that you will rank for quickly. And as you start growing that baseline, you’ll be able to target those higher and higher-difficulty keywords in the future
Read the Medical Marketing Podcast Transcript on Why SEO should be a part of your Digital Marketing for Healthcare Strategy
00:00 Caitlin McDonald: Hello everybody, my name is Caitlin McDonald, and I’m here with the Social Speak Network on the Social Speak Network podcast. Today, we’re gonna be talking about search engine optimization for healthcare clinics, for medical practices and why this is so important in our blog post, we also have a video that specifically is about how to do keyword research, and the ins and outs of search engine optimization so that you can actually do it, but this blog post is, or excuse this podcast is mostly geared towards why you need search engine optimization and the benefits of it so to start off, why is it important? So, one-third of patients today are using their telephones or tablets to research and to book appointments. So you need to make sure that you’re being found online. 58% of healthcare marketers are using blogs and that’s compared to 74% of all marketers. So, this means that there is room for you to grow in that space. And 62% of smartphone owners use their phones to search for health information. So it gives you a chance to actually answer those questions.
01:30 CM: Additionally, 75% of patients use search engines prior to scheduling a visit. So we view search engine optimization as being incredibly important for your medical practice. Number one, it increase your online visibility. So, blogging is a huge part of search engine optimization, it’s your ability to create content but then is answering questions that folks are looking for online so increases your online visibility, you wanna make sure that you are actually found online. So without that content, let’s say your page just has doctor Profiles on it, information about some of the services that you offer your specialties, and then has the scheduling people are wanting more information. And so again, that second part of this, we’re actually gonna be diving into how to do that research, but for now, just know that if you weren’t found on the first page of Google most likely you’re not going to be found online. Search engine optimization, and being found organically online allows you to bring in more valuable visitors. So the reason why this is, is because of, being found first on Google, and having a presence on Google on Facebook, on LinkedIn and really on all of these other directories helps to boost consumer confidence in your facility in your clinic.
03:09 CM: And so you want to make sure that people know, like, and trust you, let’s say it’s the first time that they’ve dealt with the symptom they’re looking for answers about it. And you come up time and time again, they’re already going to start trusting you before they give you a call for that initial consultation. The third thing is that being optimized online helps to reduce your other digital marketing cost. So typically when we’re working with a healthcare center, we are running ads for them. This is a great way to reach people talking about top-of-funnel right when they’re searching for your specialty however, when you rank online as well, they’re more likely to click your listing down below, rather than the ad so it allows you to transfer some of that budget that you would be spending on clicks to people who are clicking on your free listing anyways, so it allows you to transfer some of those clicks as well as reach people who are just searching for lots of different things and they are wanting to make sure that you are legitimate and also to be able to find you and also positioned you above your competition if you’re showing up higher than them online as well.
04:35 CM: We have seen this to have a great return on investment and so traffic that you are getting from organic searches tends to be a little bit easier to convert. They aren’t seeing an ad and then wanting to do more research. You are the research that they are finding. So it’s a very cost-effective solution that has a high return on investment, and there are a few things to keep in mind as you are doing search engine optimization.
05:12 CM: One is you wanna make sure that you are thinking about mobile users. So about 62% of folks who are doing these searches are on their mobile phones. Often times, we even see search traffic up in the 80% for some of our clinics that we’re working for. And so you want to make sure if somebody’s doing a mobile search for your clinic, you’re also showing up there. Typically, people are starting to use voice searches. So rather than typing in a keyword, or two or service that they want, they are literally searching for a orthodontist near me or a pediatric office near me. And so you wanna make sure that you’re showing up for mobile users, and most importantly, for local mobile users, so put your clinic name, your location, and information like that in there so that people know that you are the one to visit.
06:13 CM: Let’s see, there are a few different ways that you can make your website stand out for search engines in 2020. And the first alluded to this with the blogging and how there is the gap for healthcare with blogging and a gap that you can fill by creating content that people are looking for. And so this is called on-page SEO, this is creating new content with keywords in it. Another thing that’s very valuable is building backlinks, so this is getting other websites, other directories to link into your website and having backlinks is one of the key indicators that Google is currently, looking for because it’s showing that other people want to link to your site. There’s a whole strategy behind this.
07:12 CM: I’m gonna be talking more about keyword research in the second part of this and how you can utilize that blog post, however if you are interested in the backlinking strategy, please just reach out to us schedule a consultation, we would love to chat with you in more detail about how to pursue backlinking for your healthcare center. However, this blog post is focused more on the front end of keyword research, creating content, things like that, then there is building links between pages. This is very easy to do if you are creating new content for your website basically on a blog post, if you mention a doctor’s name, link to their profile on your website if you are mentioning a service or a specialty, link to that specialty page. And so, just to wrap things up, in this part it is just very important to have search engine optimization as one of the key elements to your digital marketing strategy for your medical center because people are searching for medical practices and for specialists online if you want to meet them. Yes, you can create a referring partner relationships. However, a lot of folks are doing research themselves, and trying to figure out who’s gonna be the best person or best medical center to that they can trust to help heal them.
08:52 CM: So if you have any questions, please again jump over to that blog post, you’ll be able to read the full tutorial over there as well as watch our tutorial video and do not hesitate to reach out if you have any questions on how your practice can utilize Search Engine Optimization and keyword research and backlinking to boost the number of new appointments that you are seeing. Thanks so much for tuning in and I will see you next time on The Social Speak Network podcast.
https://socialspeaknetwork.com/wp-content/uploads/2020/01/Why-Medical-Practices-Need-to-Invest-in-SEO-and-How-to-do-Keyword-Research.png800800Caitlin McDonaldhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngCaitlin McDonald2020-01-29 10:54:412020-03-17 15:42:08Why Medical Practices Need to Invest in SEO and How to do Keyword Research
Having a content calendar in place for your overall marketing strategy is key, having a plan will allow you to stay consistent and top of your content. In this video, we go over 4 different types of content calendars, the key here is to find one or pull components from each that you like and would work best for you and your team.
00:00 Amber Irwin: Hello. I am Amber Irwin and co-founder of Social Speak Network. I’m your host today on the Social Speak podcast. It is January of 2020, and we’re almost to the middle of the month already. So, you’re either in one of two positions. Number one, you have all your content planned out for the year, you are on track and have your content strategy put together. Woo-hoo. Number two, not there quite yet. This video and podcast are for the people that are number two that are still struggling to put together that content calendar. I want to talk about content calendars today, because it is the most important piece of your digital marketing strategy, and it is something… Usually, we have our clients do these content calendars beginning of December, planning out for the new year because once the holidays come, it’s just crazy. Time goes by so fast, and then it’s the new year, back to business, and it gets crazy.
01:07 AI: So having a content calendar is really about being able to have a really good overview of what your year looks like. What are the national observance days that you need to pay attention to? What are the seasons? So for medical practices, if you are a pediatrician, you need to pay attention to flu season, summertime, back to school. What are the other sicknesses that kids are dealing with? You may wanna be talking about just tips of handwashing and nutrition. So looking at what you are talking to your patients about. And that’s really the biggest thing is it’s changing that mindset from having these conversations in the office with your patients and taking that… Those conversations and turning them into content and implementing them into your content calendar.
02:04 AI: So, I always recommend having a sticky note, a pad of paper, your phone. Something where, you know, once that patient’s done taking a few minutes and either jotting down questions they had or giving it to a nurse to write down and then being able to take those questions and incorporate them into your content strategy. Because if this patient had that client like’s are, you’re gonna have more patients that have that question, and you wanna be able to be a resource for them. So, I’m gonna give you four different examples of content calendars. There’s no right or wrong way to a content calendar. It’s really what works for you and your team. So if you have a marketing team in-house that’s doing all of your social media, great. You guys are gonna figure out a plan together of what works, what works for them, what’s easy for… Maybe it’s the office manager, the practice manager that’s looking over everything, maybe it’s the head doctor. Whoever that person in charge is that wants to see the overview of everything, what format works for them?
03:13 AI: If you’re working with a marketing team, such as Social Speak, we have an intro call with you. We show you the different content calendars. And then, the last one I’m gonna show you today that we’re gonna talk about is the one that we put together. And we’ve taken bits and pieces from content calendars that we’ve used and the pieces that work for us. So, we have one with everything on there. So, the first two I’m gonna talk to you about are from CoSchedule and HubSpot. And these are more focused around your social media, which is great because a lot of your content that you’re doing for digital marketing is going to be social media, blog posts video marketing. So, these are a great way to just keep everything organized.
04:00 AI: So, I’m gonna go ahead and show you these two. So, this first one is from, let’s see, this one is… This one here is the one that is from CoSchedule, I believe. And this is outlined very nicely. It breaks it up by platform. So, obviously, you’re only gonna be putting the platforms on here that you’re using. So if you’re not using Twitter, you’re not going to have this Twitter section here. Google Plus doesn’t exist anymore, so you would have Instagram on here instead. Pinterest, we use a tool called Tailwind, and I’ll put a link below for that. But that’s really where all of our Pinterest scheduling goes, through Tailwind. So, I wouldn’t have Pinterest on here, but Instagram, LinkedIn, Twitter, Facebook. So, here you’re gonna have the post copy, the image, so you know what image is going with what post. The hashtags, the destination URL. So is this going to a curated content unit, outside articles? Is this going to a blog, a YouTube video? And then, on this one, one thing I liked was that this actually measures… Each week, you could come back and look at how those posts did. So, how many likes were there? How many shares? How many comments? So, this one is a great way to just get started for social media.
05:42 AI: The other one, this one here, is one that is from HubSpot, I believe. And this one has your overview schedule, what account, the date and time, message link campaign. And then, this one is your monthly calendar. Now, I really like it when… Having this monthly calendar. And this is something that we implement into our content calendar because I like seeing that overview. So again, if it is Breast Cancer Awareness Month or Diabetes Awareness Month, I wanna make sure that I’m talking about that topic each week and in different ways. So maybe we do a video around Diabetes Awareness Month. We’re writing a blog on it. We are getting testimonials. So figuring out how that National Observance Day ties into your practice and your clients, and then how can you deliver that information?
06:47 AI: I tend to be very visual, and same with our social media marketing team, they’re very visual, so we really like when we have this color-coded key, because, as we look at this, we can say, “Okay this is going to a blog post, this is going to a video, this is going to a holiday campaign,” or whatever it may be. But this helps break it down so we can attach that color to that topic. So, overview, we say, “Okay, this week I’m gonna do… Create two videos on this topic.” So it helps us and our team stay organized. The one thing I really like about this content calendar is it has tabs for each platform. Now, if you’re using one of the awesome tools like Sprout Social, Buffer, or HootSuite, it’s easy to put your content in there and share it to all the platforms at one time, which makes it really simple. At the same time, we recommend not doing that.
07:49 AI: So if people are following you on Instagram and Facebook, they’re usually checking both of those every day, and you don’t want them to get on Instagram and see your post and then head over to Facebook and then that exact same post shows up at the same time in their newsfeed. There’s no value there. So why would they follow you on both platforms if there isn’t value? So I like this platform here where it breaks it into each network. So you can see, “Okay, this is what we’re doing for this network.” And even if you have a blog post that you are promoting, you can have that blog post, you can pull different sections from that blog for each platform, it can link back to the same blog, but maybe you have a different image for each post.
08:43 AI: The other thing that you can do is, we are all about reusing content, so what you write for your Facebook posts one week, you can use the following week, or the next week, for Instagram and LinkedIn. So it’s really about writing the social media posts for the month and then organizing them to the different platforms. With Twitter and Instagram, it’s really important that you have those hashtags that you are implementing into the content. With Facebook and LinkedIn, and even Pinterest, it’s not as important. But here you can see what day it’s going out, that you may have two or three posts going out per day on one network depending on how many likes and followers you have.
09:35 AI: So this is the link it’s going to. Now, the next two templates I’m gonna show you, you can actually… With Google Sheets, and I’m pretty sure with Excel as well… You can insert the image into a cell. So we actually put the image in here and then we create all of our images in Canva, and so we can then put the link there too. So, as you’re scheduling them, everything is in one spot, it’s easy to pull from. The head person that wants to look over this, they can see, “Okay, this is the message. That looks good. This is the link. This is what the campaign,” if it’s linking back to a certain campaign. “This is the image. Okay, let’s go with this.”
10:15 AI: So, the other one I want to share is this one. And… Oops. So, here… So this is the one from HootSuite, and I really like this template. Because, again, it… Outlines by the network, which is really important, because, again, that social copy should be different for each platform, especially depending on your audience. So sometimes our clients get a lot more engagement on Facebook than they do LinkedIn or Twitter. So on Facebook and maybe even Instagram, we wanna make sure that we are asking questions, doing posts that are engaging our audience, because that’s where we see the most interaction. So this one here kinda takes that monthly calendar and puts it right into kind of a weekly column.
11:21 AI: And so if you are doing five posts per week onto Facebook, this post is gonna be the new blog post, curated content, evergreen blog post, a live video. So, with Facebook, doing live videos, if that’s what works for your practice, maybe it’s a weekly FAQ with a doctor, maybe it is a weekly kind of a health tip and one of the nurses can just jump on and do that. So I think it’s a great idea to implement those live videos, and then your promotion if you are running a promotion. Now, these content types will change based on what topics you and your practice wanna be talking about, but when you move down to Instagram, you wanna make sure that you’re implementing stories, sharing content, creating those images because it is visual. So this content calendar is great. Now, this just has one sheet, and this is just for social media. So each week you would put the date here and then have your content on here. So, this is another great way to stay organized. You have noted here, image links, where you need to pull that image from, but this is a great way to stay organized for your social media.
12:44 AI: The last content calendar that I want to show you is our content calendar. So, we’ve taken a piece of, as I said, different content calendars that we’ve used, different needs that our clients have had, and what we’ve done is, the first tab is that full content calendar. So we have our color-coded key here, so we can see each month what this looks like. Now, what we may do is I may duplicate this, so this may be the January content calendar. So I may do one for January, February, March, April, May, or I may have this due January and then copy below here for February. So it’s all on one sheet, but sometimes you wanna go back and look, “Okay, what did we talk about in January?” So then when you’re coming up for the following year, you know, “Okay, this is what really worked. These are topics that we talked about what we need to implement again.” And then what we do is here…
13:48 AI: Here are our social media topics. So, this is the little notes I told you to keep track of. This is where you can say in here like, FAQ and then the questions that people had asked. So, you know, “Okay, this is what we need to be talking about. We need to create social media posts or blog posts or videos around this topic, and then also like a link.” So, if you are on, let’s say, WebMD’s newsletter, and they send out a really good newsletter with some great tips that you wanna implement into your social media strategy as curated content. You can put that topic, you can even put the title of the article and then the link so as you need content, you can come back to here and pull from there. And you can also add it to what we have is the content resources and this just builds that list for curated content.
14:45 AI: Sometimes, it’s easier just to go to Facebook and share from WebMD’s Facebook page or American Heart Association’s Facebook page to your Facebook page and the same thing with Facebook, but you also may wanna use their blogs as resources or other… They may have other tips and tools on their websites that you wanna share. So, just having one place where you come in, put the name of the source and the link, so when you are writing that social media content every week, it’s right here. And then, the next sheet would be the blog topic, so you could tie in the month, the blog title, the topic, the due date, when you published it and the link. So, you can pull from here, come back to your overview of the content calendar and be able to say, “Okay, on this week, this blog post is… ” And then, the title so you know.
15:47 AI: Now, one thing you do not see on our content calendar is the place to actually write your content. So, the way we do our social media is we have found that it is much easier to have a content calendar like this as an overview that you can refer to, look at. “Okay, what do we have coming up? What videos do we need to make? What blogs do we need to write? What social media posts are we gonna be talking about?” And then, what we do for our social media posts is we actually then create a Google Doc. So, our content calendar is in Google, and our weekly social media posts are in Google. I like it better because Google Docs works like a Word doc or like pages on Mac, but everyone that has access to that article or to that document can look at those posts. So if you have… This is just kind of a side note, but if you have a Mac and you don’t have Microsoft, then that Word document gets translated into a page and then vice-versa. So using Google Drive and Google Docs is just kind of a universal way. Anyone that has that link that you share it with can open it, can make edits, can see it. It also checks for grammar, spelling. And so, I like to put all of the social media posts into there.
17:16 AI: I think that makes it look very clean, you know what the content is, the hashtags. So on the content calendar, we are very clear on what day, what that needs to be, what hashtags we need to use, so then we can just transfer that to our Google Sheet, have the image on there, and then be able to put that into whether it’s Buffer or HootSuite. If you are… I will always recommend our clients scheduling all of their posts through Facebook rather than using a third-party app like Buffer or HootSuite or Sprout Social. Facebook likes when you use them. And then using those tools for LinkedIn, Twitter, Instagram. HootSuite does Instagram so that’s great. Tailwind, it does Pinterest and Instagram. So, it’s just important to figure out what works best for you.
18:15 AI: Sometimes we have a few clients where we just have an open document, and we put our post on there, but they like the format of a sheet better. Like an Excel sheet where they can see the post, they can see the link. It’s all right there. So again, it’s just really figuring out what works best for you and your team. And if you are working with an agency like us, like Social Speak, then being able to know, okay, what system does that agency have in place and is it easy for you to understand? So you know what posts are going out for your practice because you wanna know what’s going on and you wanna know how to make edits. And if you say, “Okay, let’s use this instead of that.” So just making sure that when you are creating this content calendar that you and your team are on the same page.
19:05 AI: So, I will add each of these as links below, so you can make sure you can see each of them and see which ones work best for you. And if you want help putting together the content strategy for your practice and really understanding how to implement that, let us know. We are here to help you. You can head on over to socialspeaknetwork.com and do the free consultation. That’s a 30 minutes free consultation that we can walk you through this. We can answer questions for you. And if you are looking for more help from having an agency manage this for you, we would love to have that conversation as well. So, I hope that this helped and really got you on the track of being organized. Even if you do it quarterly, but quarters go by just as fast as weeks. By the end… By the snap of the fingers, it’s gonna be the end of quarter one.
19:46 AI: So, it’s important to have that year even if you just have the topics and your blogs, because the blogs turn into social media content. If you do one cornerstone blog of 3000 words, and you have maybe two videos in there and each blog has 10 images, there is social media content for a month. So, it’s really about maximizing your content and where it needs to go in organizing it. So, hopefully, this gave you some good insights on a content calendar and how it can work for your practice. And if you have any questions, please let us know. We are here to help. Have a great day.
https://socialspeaknetwork.com/wp-content/uploads/2020/01/Content-Calendar-FI.png800800Amber Irwinhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngAmber Irwin2020-01-15 08:00:182020-01-15 15:54:30Creating Your Content Calendar for 2020
January marks a time for new beginnings. Now that 2020 is just around the corner, it’s time to start thinking about your New Year’s resolutions.
For busy physicians and other healthcare professionals, resolutions to improve medical practice and maintain work-life balance are ideal. But it is also a good idea to include some marketing-related resolutions to your list. After all, the start of the year is the perfect time to set ambitious goals to ensure that your practice is more successful than the last.
Here are 7 digital marketing resolutions you should make this year. Keep these resolutions in mind, and you could be well on your way towards making 2020 the best year for your practice.
Plan ahead
Content marketing is a powerful and cost-effective way to reach your audience and establish authority for your brand. Unfortunately, doctors and other healthcare professionals fail to set aside time to create content.
We know you’re busy. But planning everything at the last moment is the worst possible strategy. If you aim to build an online following, then it’s vitally important that you publish content regularly.
Creating a content marketing calendar will make your life easier. It will not only help you save time, but it will also keep you on schedule and ensure that your content marketing doesn’t end up on the back burner.
Tap into social media
Who said doctors can’t be social? Social media provides a way to reach a new audience, promote your practice, and stay in touch with patients outside the office.
People have all kinds of questions about diseases – symptoms, treatments, prognosis, etc. Many of them turn to the internet for answers. Social media allows you to lend your insights to a larger audience and get a sense of what they want from their doctors.
By staying active on social media, you’ll be able to reach a wider audience, build a relationship with them, and ensure greater loyalty among existing patients. Remember, your practice is built on a good relationship.
Create high-quality content
Today, people, young and old, get the majority of their news and information from social media.
Social media provides a great platform to teach the public about important health matters. By consistently sharing quality content and relevant medical information, you can combat misinformation, educate your audience, and position yourself as an expert in your field.
While people may not run off and book an appointment with you, you’ll be on top of mind the next time they may be in need of your service. Plus, you’ll have plenty of opportunities to make an impact on the lives of potential patients.
Creating new content takes time. Make the most of your old content by turning them into videos, infographics or podcasts.
Invest in video
We’ve said this plenty of times before, but it bears repeating. Video marketing is the future. It absolutely needs to be a part of your marketing strategy.
As visual species, humans are addicted to video content at the moment. Studies suggest that 85% of internet users watch online videos. 95% of them claim that they are more likely to learn and remember the information after watching a video as compared to reading it in text format.
With the increasing demand for video content, it is worth putting your time and money into video marketing.
Monitor and improve your online reputation
Reputation management is critical to the success of your medical practice. With the sheer amount of information online, patients are no longer limited to the physicians in their area. In fact, most people turn to the internet when looking for physicians. Many of them would read reviews before booking an appointment.
Online reviews are a great way to get more patients through the door. Negative reviews, on the other hand, can tarnish your online reputation. A lot can go wrong if you don’t address the problem head-on.
Focus on activities that bring more results
Track the time you spend on different activities as well as the results. Based on these results, you will know which ones have generated high results. Spend more time on the ones that bring in more engagements and conversion.
Call on professional help
A strong online presence takes time to develop. Plus, you need a detailed and comprehensive strategy in order to drive results. A professional digital marketer will know the best methods for obtaining them.
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In this podcast we review the exact strategy Social Speak uses with their healthcare practices to boost new consultations and build brand loyalty online.
Please view the video at Youtube if you would like to see the screen share – click here to access.
The Social Speak Digital Strategy for Medical Marketing (our Roadmap to Digital Marketing) includes:
If you are looking to increase the ROI from your digital marketing in 2020, please reach out to schedule a consultation today! We can’t wait to learn more about your practice.
Listen to the Podcast
Watch the Video
Read the medical marketing transcript
00:01 Caitlin McDonald: Hello and welcome to the Social Speak Network podcast. My name is Caitlin McDonald and I am one of the co-owners over here at Social Speak. So today, we were gonna wrap up the year talking about SEO as we’re moving into 2020. But I’m kind of pulling an audible and I really want to take the time to share the exact strategy that is working right now for our healthcare clinics. Now, this strategy is one that we’ve been utilizing for quite a while. However, it’s really working right now, so I want to make sure that moving into 2020, you’ll be able to implement this for your healthcare practice. Now, we also are available to help out as well. This is our specialty, managing the marketing campaigns for clinics and hospitals across the country. So if you do wanna schedule a free consultation, we’d love to chat with you, see if we’re a good fit, and I give you a couple of tips and pointers to get you moving in the right direction.
01:08 CM: So this strategy really utilizes a lot of different marketing techniques, but it is pretty straight forward. So I’m gonna be… If you’re on our podcast, I’ll be talking through everything. If you jump over to our YouTube channel, you’ll be able to follow along and I’ll be able to show you some of the tools that we do utilize for our clinics and if you prefer reading, the transcript will be on our blog probably next week.
01:42 CM: So let’s get started. Let me share my screen here. And as I mentioned, the first part of our process really begins with the strategy. So when we’re taking a look at the strategy, we want to focus on a few different things. First and foremost, we do still utilize social media marketing. Social media is there to expand your reach and spread your authentic brand voice online. If you’re targeting younger individuals, older individuals, it really doesn’t matter, you need to prove that you are active online and a legitimate business. One of the ways to do this is by posting to social media accounts.
02:28 CM: So doing this builds brand loyalty by staying true to your values. It also helps you stay top of mind. Yes, your posts won’t necessarily reach everybody who’s following you online. In fact, it’ll probably only reach a couple of people, so we utilize ads to help with this as well. However, if somebody is actively looking for you, most likely your Facebook page will show up high in the search results so you wanna make sure that you are active there. And then, Facebook and social media also help you cultivate relationships and attract clients.
03:03 CM: The second piece of the strategy that we follow is blogging and SEO. Creating content, any content isn’t gonna work anymore, it’s creating the right content at the right time for your target market. So what does this actually mean for you? It means creating timely information so that you are found online, and it helps to build trust with your audience. For a couple of practices, what we are doing is doing physician interviews or interviews with your staff and transcribing those in a Q/A format, so that you are answering the questions that people are actually looking for online in a way that’s easy to digest and where they can really start building trust with the physicians in your practice.
03:55 CM: And then the last way is through lead generation. So with lead generation, really, our goal is to capture prospect information. Yes, you have to be aware of being HIPAA compliant, but we’ll dive into that. So here, you need a strategy to boost your new leads, to shorten the sales cycle, or that cycle for actually getting a prospect in the door, booking a consultation, and then also to increase your recurring revenue. So if you know somebody who typically comes in for one procedure, then ends up coming in for follow-up visits for something else, it might be good to focus on that first procedure and getting leads for that so that you can then share information through email marketing or in the office itself to get them booking those follow-up appointments as well.
04:52 CM: So this is where it gets really fun and it’s actually putting together that plan and diving in to do what you need to be doing for your marketing. So this is our roadmap to digital marketing and really goes through all of the different steps. Today, I’m gonna be focusing mostly on this lead generation piece. So, in lead generation, we’re really reaching people during their patient journey. So, as I mentioned, we’re figuring out what symptoms they have, what problems they’re experiencing and how they want to live their life differently if they come in and see you.
05:33 CM: So when we’re doing this, we’re utilizing Facebook ads for brand awareness and to get leads, Google AdWords for search targeting, and this is a great way to get people when they’re making that decision about who they’re gonna work with, and Facebook ads for re-targeting. So here, Facebook and Google really are the ad networks that we are utilizing for this. So I’m gonna jump on over here and I have up Google AdWords. Most of you probably already have an AdWords account. However, if you call… This is kind of a nice little tip, if you’re just getting started, tipping your toes in the water, you can actually call up this number here in the top of the page and a representative can help you set up your first campaign. If you don’t have someone on staff who knows how to set up AdWords, I do recommend utilizing Google’s own network of consultants who can set that up because it’s complementary. And again, a great way just to get started. Now, as you’re building more in-depth campaign, setting up conversion tracking and things like that, I do recommend working with an expert. Our team has a team of experts on staff who can help out with setting up campaigns, restructuring them from what Google originally sets up or what a previous agency has set up to make sure that they’re actually working for you.
07:08 CM: We oftentimes come into clinics and see that the geographic area isn’t quite right, or maybe a mixture of different services are piled into one ad group. All of these things can be detrimental for your practice. So an example of this, I just did a search for “pediatrician, Marlborough, Mass” and there are three that come up. But if you take a look, there’s no ads here. So if you are a pediatrician around there, it’s a great thing, [chuckle] a great opportunity for you. But what you’ll see is there are oftentimes fewer ads than there are doctors and other listings that come up. So that’s a great way to make sure as you are creating your campaign, that you’re showing up up here at the top. I don’t have Facebook up, but Facebook is very similar as well. Oftentimes, a health clinic will come on in… Or, excuse me, a marketing agency will come on in, they’ll set up a Facebook account and, or even someone on your staff. And one problem that we’ve seen is that oftentimes, these ads aren’t targeted for your audience correctly. So you want to make sure that you are being very specific in your targeting at least at the beginning, so that you can learn who’s responding to your messages and who isn’t.
08:42 CM: For Facebook, for example, let’s say you are working with individuals who have non-healing foot ulcers. Typically, this is caused by diabetes, so you can actually target people who have shown an interest in the National Diabetes Association, for example. They’re not gonna say on their profile that they have a foot ulcer, but they are going to be following, or most likely going to be following or have expressed interest in a national organization or a magazine, or another coach or something like that who has targeted them already. So this is a great way to kind of refine your messaging.
09:26 CM: Additionally, let’s say, your practice focuses on, I had pediatrics before, what you can do is you can target people, potentially, who just got married, or who have a toddler or have a… Or following other parenting pages. And this might be a great way to narrow down your target market there. Now, within those ads themselves, there are a few things that you need to really do in order to see a return on your investment. So one of the first things that we utilize is lead pages. Now, lead pages is not HIPAA compliant, however, you can embed a form on here that is HIPAA compliant so that the leads go into your system, the lead capture system, and the landing pages are just hosted on your website, built by lead pages.
10:30 CM: The reason why we do this is because we want them to be very specific and tailored towards that one service and towards that one target audience. So if you’re targeting a, I don’t know, a family member of somebody, who has somebody else in the family who’s suffering from addiction, you’re running ads to raise awareness about the support and resources that are out there, that landing page is gonna be different than what you want to appear or the language that you want to have that’s geared towards that person who’s suffering themselves. So here, lead pages is just the tool that we utilize. You can build a landing page just through WordPress, but we love lead pages because it is very easy to alter the page style, it allows you to do AB testing, so create two different versions of the same landing page, and have lead pages automatically show which one, whichever one, and then over time, you can tell which one is performing better. It also has great graphs. So typically for healthcare centers, we utilize conversion tracking a few different ways on lead pages itself. We want to optimize the number of people who are clicking on a link.
11:51 CM: Here’s a little example right here to schedule a consultation. That will then open up a pop-up, on that pop-up is the form that you create through that third party. So, on lead pages itself, we can’t tell how many people have then filled out the form, but that’s why we use the Facebook Pixel and Google Tag Manager. So here, lead pages, again, it’s just a great, easy way to set up those landing pages and test them. And have it be where it’s just a single page rather than going to… And I’ll just click on, I don’t know, one of these… So let’s say this is your website, this is the UMass Memorial Health Care Center. So if somebody goes to this page from an ad, there are so many other places to click. So we found that that is not good for increasing your ROI and conversion rates. So having a page that they go to where it’s just that single page with the call to action of scheduling a consultation, it works really well. Then there’s a question of what content should you utilize on that page and in the ads. So we actually have a form on our website, and I’ll put this in the description, socialspeaknetwork.com, work with us, onboarding lead generation.
13:27 CM: And this is geared towards kind of a broader audience than just healthcare centers. But you can fill it out and here you can select free consultation is what you’re trying to get. But then we have questions here that really will help you identify those key concerns, key questions, key fears of your patients, your target patients, and we have the questions so that they lead you through exactly sort of what you need in order to create the ad text as well as the text for the landing page. And so, we help you kind of really identify and nail down your target market and then create a story around it. So, in this story, we often do actually start with a sentence or two that’s somebody’s story. It could be your own story, a patient testimonial, or even just a made-up story that fits in with the benefits that you can provide for your clients, for your patients. From there, we go into the benefits of actually coming in to see your practice, and finally, the call to action to schedule a consultation. Creating a doctor video around this as well is also a great way to increase brand awareness.
14:56 CM: So again, work with us, onboarding lead generation, the link is down below. But you can just go through this exercise, and at the end, I believe that we do have, even go through an email sequence that you can utilize at the end, when you click submit, we will send you in an email those answers that you put in there so that you can then copy and paste or utilize them, you could also print out that form if you don’t wanna submit the information. However, we’re happy to chat with you about the process as well. So those story ads work really well on Facebook. And then, on Google, we’re utilizing headlines and short calls to action to contact you.
15:52 CM: Now, once somebody clicks on an ad, they go to lead pages, then what happens to them? If you don’t have to be HIPAA compliant, we recommend utilizing MailChimp. It’s very cost-effective, it’s a great way to get started, and it has wonderful bells and whistles that a lot of the big boys have. So it’s a great way to create those welcome series, as well as quick follow-up emails and everything.
16:22 CM: Now, if you are HIPAA complaint, we highly recommend utilizing Influx MD. It looks like not all the images have loaded on here, however, we have a great relationship with them. And so, a lot of our clients utilize us to help facilitate the creation of emails and everything, and basically, Influx MD takes somebody from being a prospect to scheduling their first consult. From there we’re really able to track the ROI. Influx MD is able to tell through our tracking where the patient or the prospect originally came from. It can automate and systematize the process of sending those initial questionnaires and forms that somebody needs to fill out. And then it can directly sync up with your patient management system. We really like it, just because it helps with the customer relationship as well as the lead management and then it has that sales and email marketing automation as well. So it really reduces the burden on your staff and helps prove how effective the marketing is. So, we utilize this a lot. We utilize Google analytics and we utilize Facebook Pixels as well, just to see where leads are coming from, see the cost per lead and everything like that. So, let me just jump back over here, see if there was anything else. Okay, and this is… It’s actually just a health coach, but it kind of shows you that process with the landing page, they click the button, here’s the form, and then they get a drip sequence of emails.
18:13 CM: So if you have been wondering if your marketing is working for your healthcare practice, maybe you didn’t quite have as good of a year in 2019 as you had projected and hoped. This process is really what we’re seeing to work right now. So we start with the Facebook just having information going out to your accounts to build trust in your brand, then we utilize blogging as one piece, and a physician interviews as another piece of your SEO strategy. What we’ve really been seeing work well for SEO is building back links. And so, submitting your website to different directories, different websites to have the link added to content. We have a whole team that’s working on that. It is a very manual process, but we have seen tremendous results there because you do wanna make sure your organic listing or your website is showing up organically as well as the ads and the map listing and everything. And another piece of that SEO is building reviews on Google and on Facebook, just so that you can have that social proof. So those reviews work really well to make sure that your map listing is showing up higher, as well as social proof.
19:42 CM: And then, it’s running the ads. So we run ads based on interest targeting on Facebook, keywords on Google, and then retargeting ads on both Facebook and Google, to make sure that if we’ve already paid for somebody to get to the site or landing page, we are recouping some of that cost by showing them repeat ads. Of course, we haven’t collected any information about them, it’s just based on the cookie on their website, that Facebook and Google are in charge of. [chuckle]
20:16 CM: From here, we utilize or we recommend utilizing a tool like Influx MD to make sure that you are remaining HIPAA compliant as you are emailing and creating relationships with these prospects who have become leads. And throughout this whole process make sure that you have the Google Webmaster tool… Excuse me, Google Tag Manager, so that you can track conversions, as well as clicks for phone numbers, or map clicks. And the Facebook Pixel installed on your site so that you can really track the ROI from Facebook ads.
20:53 CM: So I hope that this has been helpful leading through the actual techniques and strategies that we utilize for our clients. If you do want to schedule a consultation, we are more than happy to schedule a time for you. And we’d love to learn more about your practice, your target market and what you’re currently working on and struggling with right now. Thank you so much for tuning in and we will see you in the New Year on the Social Speak Network podcast
Patient’s interest and behavior change during the holiday season. During this time of year, people are usually focused on shopping, office parties, and family gatherings. There may be a significant decrease in the number of patients, but that doesn’t mean that there’s less interest in health towards the rest of the year.
Stand out in marketing your practice and boost patient engagement with these holiday marketing tips.
“12 days” email series
“The Twelve Days of Christmas” is one of the most popular Christmas songs. During the holiday season, it is heard everywhere – TV commercials, shopping malls, school programs, and even church functions. Why not use it as an inspiration for your holiday email marketing campaign?
Email marketing is one of the best channels to help you stay top of mind and build a lasting relationship with your patients. During the holidays, it would be a great idea to create a “12 days” email series and send them to people on your email list.
You can create countdowns with a different daily message – remind people to book an appointment before the year ends, share healthy holiday recipes, and offer tips for staying healthy through the holidays.
Shine light on a worthy cause
The holiday season is the perfect time to focus on giving and gratitude. Aligning with a charitable cause will put your practice in a positive light and show your community what you value.
One of the best ways for you to get noticed this season is to turn the spotlight away from you and highlight a charity that you support. Participate in volunteer efforts that are relevant to your target patients. It helps you cast a wide net and position you as an expert.
Spread some holiday cheer by sponsoring a local charity event or a fundraiser. Encourage your audience to participate in the holiday giving campaign. You can offer a discount of a particular product or service in exchange for a gift donation. Your patients give back, needy kids get some gifts, and your practice gets more patients. It’s a win-win.
Hold a social media photo contest
Social media contests are great because they accomplish several marketing goals at once. When done properly and effectively, they can help you build a strong following, increase engagement, and really connect with your audience. With Christmas in the offing, it would be a great idea to run a contest that encapsulates this joyful festival.
If you’re a dentist, host a “show us your smile” photo contest with a holiday twist. Have participants submit pictures of their smiling kids on social media. Don’t forget to create a branded hashtag that you can use to collect all those photos.
The prize should be something that is relevant to your practice. For instance, you can offer free cleaning or teeth whitening.
By adding a bit of fun to your marketing campaign, you can convince your clients that they don’t have to dread a visit to your practice.
Film a holiday video
Humans are very visually oriented. Studies suggest that people find video content more interesting, more engaging, and more memorable as compared to other types of content.
Patients like healthcare providers who come across as gentle, kind, and human. Videos are a great way to show your human side and showcase your personality. The holidays are a great time to show off your holiday spirit and capture that cheer on video. You can create a short video to send your patients a warm, heartfelt message. If you are a pediatrician, you can dress up like Santa. Kids will love it.
Get creative and don’t forget to share your video on different social media channels.
Write holiday-related blog posts
This holiday season, you might want to share some tips and information that your audience would find valuable.
If you treat patients with diabetes, it is a good idea to provide tips on how to keep their weight and blood sugar levels under control during the holidays. If you’re a dermatologist, you can offer some skincare tips for winter or how to achieve healthy, glowing skin in time for their office party.
Since the majority of people check on their social media accounts on a daily basis, we highly recommend that you share them on your pages. Creating timely and relevant content increases the likelihood that your blog posts will be shared.
https://socialspeaknetwork.com/wp-content/uploads/2019/12/5-Holiday-Marketing-Ideas-for-Your-Medical-Practice-social-media.png800800Amber Irwinhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngAmber Irwin2019-12-16 18:24:112019-12-16 18:35:105 Holiday Marketing Ideas for Your Medical Practice
Online marketing for doctors is essential in the digital age. It provides a way to reach new patients, create a stronger connection with the ones you have, and promote your practice. Unfortunately, many doctors are still unsure about how to make social media work for their practices.
Here are 5 doctors who are rocking the social media game. Read on to find out how they used social media to their advantage.
Dr. Sandra Lee
Website: https://slmdskincare.com/
Facebook: https://www.facebook.com/DrPimplePopper/
Youtube: https://www.youtube.com/user/DrSandraLee/
Instagram: https://www.instagram.com/drpimplepopper/Dr. Sandra Lee is a board-certified dermatologist. She uses social media to showcase her expertise – popping pimples and extracting cysts. Many of you have probably watched or scrolled past her videos on your feed. Dr. Pimple Popper posted a video of herself doing a blackhead extraction 4 years ago, and it took off from there. Although not for the easily nauseated, people seem to enjoy her content. In fact, she has amassed a large following on her social media channels. Her devoted set of fans call themselves “popaholics”. Dr. Lee has over 5.8 million subscribers on Youtube and 2.4 million Facebook likes. Her Youtube videos have been viewed more than 2.6 billion times. Now, she is a guru of skincare with her own TV show and skincare line.
Dr. Kevin Pho
Website: https://www.kevinmd.com
Facebook: https://www.facebook.com/kevinmdblog/
Twitter: https://twitter.com/kevinmd
Instagram: https://www.instagram.com/kevinphomd/
LinkedIn: https://www.linkedin.com/in/kevinmdDr. Kevin Pho, best known as KevinMD on social media, is one of the most prominent healthcare influencers. He is a board-certified internal medicine physician, an acclaimed keynote speaker, and author. Dr. Kevin Pho is the founder of the blog KevinMD.com, the web’s leading platform where physicians, nurses, and other medical practitioners tell their stories and share their insights. He also shares some social media tips for doctors in his blog. The site receives more than 3 million monthly page views and is regularly cited in major media. Aside from his blog and website, he also has successful social media profiles. He uses these platforms to share articles published on his blog, share the voices of other physicians, and promote events. His largest presences are on Twitter, with 160,000 followers. His Facebook page has over 123,000 likes.
Dr. Mike Varshavski
Facebook: https://www.facebook.com/realdoctormike/
Instagram: https://www.instagram.com/doctor.mike
Twitter: https://twitter.com/realdoctormike
Youtube: https://www.youtube.com/channel/UC0QHWhjbe5fGJEPz3sVb6nwDr. Mike is a board-certified family medicine physician. With an impressive 3.4 million Instagram followers, it is clear that Dr. Mike knows a thing or two about social media. Doctor Mike uses his Instagram account to give people an opportunity to connect with him on a personal level. He regularly posts photos of his daily life – at work, at the gym, sponsored events, and even with his dog. He may be known for his dashing looks and fashion sense, but he also routinely disseminates health and fitness advice to his followers.
Supporting her goal of keeping your family healthy and safe, her content centers on the latest health news, general illness prevention tips, and helpful tips for parents. Her posts are personal and conversational. Hence, she was able to build a close relationship with her patients, in and out of the office. Swanson recently ended a stint as chief of digital innovation for Seattle’s Children. Over the past decade, she gained over 40,000 Twitter followers with her SeattleMamaDoc brand.
Dr. Josh Axe
Website: https://draxe.com/
Facebook: https://www.facebook.com/DrJoshAxe/
Instagram: https://www.instagram.com/drjoshaxe/
Twitter: https://twitter.com/drjoshaxe
Youtube: https://www.youtube.com/user/doctorjoshaxeDr. Josh Axe is a doctor of chiropractic, a certified doctor of natural medicine, and a clinical nutritionist. His goal is to help people eat healthily and live a healthy lifestyle. In his website, DrAxe.com, he shares content about topics like natural remedies, weight loss, nutrition, healthy recipes, and essential oils. Following Dr. Axe’s Facebook page is like following your friend online. Here, he shares a sneak peek of his personal life – enjoying time with his wife or cooking in his kitchen. He also uses his social media accounts to share health information, promote events, his book and other products.
With over 2 million Facebook likes, 540,000 Instagram followers, and 43,000 Twitter followers, it is clear that Dr. Axe has cracked the code to building a powerful digital brand that people recognize.
Your practice needs social media One tweet won’t necessarily bring in new patients. Creating a Facebook page isn’t going to help you fill a waiting room. But with valuable content and consistent effort, you’ll be able to create trust with the community, solidify your reputation, and be a helpful resource to patients.
If you’re new at this game and you feel that achieving online success is well above your head, we are here to help. Schedule a free consultation today and we’ll bring you and your practice into the age of social media.
https://socialspeaknetwork.com/wp-content/uploads/2019/12/5-Doctors-Who-Are-Rocking-the-Social-Media-Game-1.png800800Amber Irwinhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngAmber Irwin2019-12-10 18:54:242019-12-10 22:02:335 Doctors Who Are Rocking the Social Media Game
In this podcast, we will be talking about how to review and analyze what has worked digital marketing-wise in 2019. It is important to take the time to review what has worked and what hasn’t worked, along with making sure your content is attracting the right target audience you are looking for. We dive into Google Analytics, Facebook, Instagram, YouTube, Pinterest, and more!
We also mention this AMAZING tool we have been using for Pinterest called TailWind, it has significantly increased our traffic to our website!
00:01 Amber Irwin: Hello everyone, I am your host, Amber Irwin. Welcome to Social Speak Network and welcome back from the Thanksgiving holiday break. I know everyone is so excited to be back to work. And if you are a business owner, this is the last month of the year, so we have a lot of things that we want to look at and really analyze to see what has worked marketingwise for 2019. So today I’m gonna walk you through a few different things to track what has really worked digitally for your company. And it’s really important to take the time to look at the past year, to look at your content, what’s gotten the most likes, the most shares, what blogs have gotten the most shares, what videos have gotten the most comments and likes?
00:55 AI: So it’s really important to see what your audience is liking because this time of year, you’re putting together the budget for the following year, you’re putting together your content and your marketing strategy. And so you need to know what is expected of you, for at least the first quarter of 2020 and have a plan for the year, so you can stay on track. And this has been a really big year for us as a company as well because we really stayed consistent with our marketing mission, which is key because it’s easy to get in the mode of blogging and doing videos and then something comes up. Maybe it’s workrelated, maybe, you know, whatever it is, something comes up and you fall off the track of being consistent. So by looking at what has worked and what your audience is looking for, that will help you create that strategy for the following year and really be able to stay on track and stay consistent because the content is king, but consistency is even better. That’s the Ace.
02:02 AI: So you wanna make sure that you are being consistent and you’re continuing to deliver that information that your audience is looking for. So I wanna walk you through a few things on how to monitor your year to see what’s worked. So the first thing I wanna start with is your social media. So looking at… Let’s open up Facebook, looking at just your posts, so we wanna look to see… You should be tracking each month, your likes, so you should be able to see how many likes you have increased this year. So if you go to your insights, it will tell you. You can change the insights to the past 28 days. And this is why it’s important to look at this on a monthly basis, because unless you know what that beginning number was, at the beginning of the year, you may not know exactly what that number is now. So if we go to likes, it will tell us how many likes we have and then it will tell us just the beginning of November, what we had.
03:25 AI: So, it’s important to just check in on that math monthly, to make sure that your likes are increasing. And if you’re doing paid advertising with Facebook, you should be running ads to, go to our landing page to actually collect those emails and those leads. But then you should also be doing some page ads as well to increase the engagement and likes. So you’ll have organic likes and then you’ll have paid likes. So that’s really important to know the difference between where your likes are coming from, on Facebook. Is paid advertising really working and/or boosted posts. Are you getting, when you boost a post on Facebook, have you been getting more likes and more engagement?
04:11 AI: So it’s important to take the time to look at your insights to see what is working and then when you go to your posts, you can see what times of the day people are engaging. So for us, we get the most engagement early morning like 8:00 AM So moving into our content strategy for 2020, we may wanna make sure that our posts are going out between 6:00 AM and 8:30, 9:00ish because if we… When we start posting at noon, our reach drops significantly and when we post on Facebook later in the day, at night time like 9:00 PM to 10:00 PM, it drops even more. So our primetime on Facebook, is that early morning, that 6:00 to 9:00 mark. So that’s important to know as well, so that’s the time and the days.
05:12 AI: And then I can look at all your posts published and I can see which posts are getting either an organic reach or post clicks, reactions, comments, and shares. So you wanna see which ones are getting the most engagement, and then what type of a post was that? Because that’s really important to be able to monitor. If you’re putting up just shared articles, curated content, which is important, but there’s no personalization behind it, there are no videos. It’s just always sharing content, and you’re not getting any engagement, well, that then says, Okay maybe my audience isn’t liking that. But if you put up posts that talk about client stories, patient stories, it talks about the personality of your office, showing more behind the scenes and stats, that’s what works for us. Stats, people love when we put images up of stats in healthcare for marketing. So that’s what really works for us, are stats and content marketing strategy.
06:00 AI: So Facebook is the first place I would start looking at those insights, looking at what posts have been working. You can on your posts, you can go back for the whole year. It’s just your insights that you can only go back 30 days but your content if you go into Facebook, go to your page, click on insights on the top, and then go to posts, you can then… And you can break it down to all of your posts. You can look at if you did events, videos, stories, different types of posts it will break down, but you will be able to see what posts are getting the most reactions. And that’s what you wanna start implementing more of in your content strategy for 2020. The next platform… And you’ll wanna do this for any platform that you are posting to.
07:24 AI: So we use Facebook and Instagram the most. So again, I wanna come through Instagram and I wanna look to see how many people liked it, if we got any comments, what type of comments we were getting, and then what types of posts, again, were people liking? Were they like when we were reposting from people? Were they liking when we are putting stats up, videos? So really looking at the types of posts, and then again, the number of followers you have. So at the beginning of the year, we are doing really great with Instagram Stories, and we were highlighting them. Well, as you can tell, we stopped that. We were great on posting to our feed but the Instagram Stories kind of… They weren’t a priority of ours anymore, and so these… You can even just tell in these branded images, it doesn’t match the brand that we have down here.
08:27 AI: And so here we should have healthcare marketing tips, healthcare social media, health… Because again, our target client is businesses that are in the healthcare and health and wellness industries that have one to six locations. So that’s what we need to work on, is getting our stories back up and going and reorganizing these highlighted stories. So our posts have done great.
Even with Instagram TV, we were really good at being able to stay on it and we are getting some great traction but again, it fell through the cracks and it wasn’t a priority. So looking at those analytics, how many people were watching Instagram TV, how many people were commenting? And that’s something that we may need to increase for the new year. So Instagram’s the next platform.
09:28 AI: Pinterest, I’ll get into Pinterest in a minute, but we use Pinterest a lot, and going into, I wanna talk about Google Analytics really quick. Google Analytics is a great way to really wrap your head around where all your traffic is coming from because your website should be your hub. That’s where everyone should becoming. This is where your blogs are going, this is where your videos are going within those blog posts, so your Google Analytics can give you a huge insight into what’s working. And you may wanna start here and then branch out into social media and your blog. One thing I found interesting on ours is under Acquisition and then Social, and then I just went to Overview, and I’m in Google Analytics, and on our overview for social, most of our traffic is coming from Pinterest, which is awesome. It goes Pinterest, Facebook, YouTube, LinkedIn, Scoop.it, then Instagram, and then we have some LiveJournal, Twitter, Google+. But you can see it.
10:47 AI: So Pinterest, we’ve had over 1100 people come to our website from Pinterest and we’ve had almost 500 people come to our website from Facebook. So our Pinterest strategy is really, really strong, and we do use a tool called Tailwind. I’ll put that link below so you can check that awesome tool out, and it’s working. So obviously, we wanna increase our Pinterest strategy, we wanna make more images, we wanna get more content up there, because that’s where people are finding us. So this is working. Facebook is working. YouTube is working. People are finding us and then clicking back to our website. So Google Analytics is a great tool for you to really be able to identify where your traffic is coming from.
11:42 AI: And the other thing, even if you click on to Audience and Demographics, you can do… I just did the overview, but you can look to see what is the age group of people that are coming to your website, what is the gender, and what’s the interest categories. So you can look and see where people are coming from. And I think that this is important because one thing that I always find interesting is the content that we work so hard every day, every month, where are we… What’s working for us? And is the content that we’re working so hard on, is that attracting the right audience? So that’s something else to look at, to say, okay, where else are… If I’m running this content, and it’s directly around healthcare digital marketing, and our Google Analytics is telling us that we’re getting a lot of foodies coming to our website, people are interested in food and… Well, that’s not a good connect. That’s wrong… Obviously the wrong demographic.
13:00 AI: So how do we need to change our content or change our… Look at our SEO, our keywords, and figure out how do we reach that correct target market. So Google Analytics is a great tool to be able to do that. The other thing I want to mention is YouTube. YouTube is a great tool to really track and see what videos are getting the most engagement. And this year alone, I think at the beginning of the year, we were at maybe five or seven subscribers, and we’re up to 154. Now that’s still very low but in a year’s time of us being consistent, we’re getting anywhere between three and five new subscribers a month, which is great for us because we’re not doing any paid advertising on YouTube. This is all just organic but they’re finding our videos. And, again, when we are putting our videos into… When we put our videos up, we’re putting a link in the description to our blog. So they are going to our blog or to that website from YouTube, which is awesome.
14:19 AI: So it’s really important to analyze that to see what videos are working and which videos… If you thought a video would be great and it only got one view, well, why did it only get one view? And did you share it with social media? Is it on your blog? What can you do to increase that video? So, YouTube’s a great place to really look at the analytics and see what’s working. The last thing I wanted to talk about is your website. So, with Google Analytics, it will track all the traffic, and it will tell you where your traffic is coming from. One thing that we had installed on our blog is a tool… It’s a sharing tool, it’s a plugin, and this allows people when they’re on the site that they can share it to Pinterest, Facebook, Twitter, Google+, and LinkedIn. So it’s a great way to see how many people are coming to your website and actually sharing those social media… Or excuse me, those blog posts to social media.
15:29 AI: And so one of our blogs, I think it was our content marketing strategy, that one had been shared quite a few times. So that shows us that people really want to understand more of that strategy, and how to put that content marketing strategy together. Let’s see here. I know it’s here. So just looking at going through your blog post, looking at each one, seeing which ones have got shared the most, and what were those topics? What were people wanting to know about? And I think that that’s really important because, again, it’s all about delivering that content to your audience in such a way that they’re receiving it, they’re sharing it, and they’re doing it. So that’s… So this one. So why is it so important to have a digital marketing strategy? This is a blog we wrote. 106 shares. 102 of those were to Pinterest. That is awesome. Four of them were on Facebook. So this shows me that, again, that Pinterest strategy that we have worked is killing it, and we wanna keep doing more of it. So, again, we have four more weeks left in 2019. If you have kids, I know that you really only have two or three weeks to really finish up this year because then they go on winter break, and Christmas is here and the holidays are here, and it’s craziness.
17:22 AI: So take time this week or next week, block out two hours and look at what has worked digital marketingwise for 2019. Take the time, jot it down, and as you’re… And at this point, you should already have that content marketing strategy started for 2020. And by knowing what types of posts have worked in 2019, what you wanna do more of, if video marketing is something that you’ve really been putting off this year, but when you have done videos, you get a ton of likes and shares and comments, that shows that you need to implement that more into the new year. If you post more… People want to feel like they are a part of your company. It’s that know, like, and trust factor. And showing more behind the scenes, so interviewing… If you are a healthcare practitioner, interviewing the doctors, interviewing the nurses, have the Friday funday behindthescenes pictures.
18:27 AI: I know this takes a little bit of extra time and planning, but I promise you this, if you do it and you stay consistent with it, you will see a huge difference in your social media and your digital marketing. You will see an increase in patients. You will see an increase in likes and comments and just that engagement, and if you need help managing this and putting together the strategy, that’s where we come in. That is our expertise, to work with healthcare professionals, to get the new patients in the door by using Google and Facebook ads, to put together the strategy for social media marketing, email marketing, and blogging. So you’re reaching your audience on every digital platform there is, on each level so they feel connected to you, and they wanna come into your healthcare practice. So if you need help, head on over to socialspeaknetwork.com and schedule your free 30minute consultation today. 18:49 AI: Thank you. Have a great day.
https://socialspeaknetwork.com/wp-content/uploads/2019/12/2019-Digital-Marketing-Review.png800800Amber Irwinhttps://socialspeaknetwork.com/wp-content/uploads/2018/04/SocialSpeak-Logo.pngAmber Irwin2019-12-03 19:05:352019-12-03 19:05:35How to review your digital marketing strategy for 2019
